A single issue can significantly detract from the overall experience, overshadowing the hotel's positive attributes, such as its location and the city's appeal. The room's cleanliness did not meet the standards expected of a five-star establishment. Despite presumed cleaning efforts, the room exhibited persistent uncleanliness. Evidence of this is readily apparent; for example, personal items left on surfaces, such as an iPad, mobile device, or dark-colored clothing, quickly accumulated dust or grime. Photographic evidence further substantiates this claim. Upon departure after a two-night stay, we attempted to address this concern with the reception. However, instead of offering an apology, the staff questioned our delay in reporting the issue and offered a complimentary coffee as compensation. How funny.
Hotel berhampiran Downtown Montreal,Montreal71.4% pelancong memilih kawasan ini
EEntengInaMo2025.11.20
Samesun Montreal is hands-down my go-to hostel in the city. Every stay has been consistently great — welcoming staff, a fun atmosphere, and a layout that makes it easy to meet other travelers.
The rooms and common areas are always clean, comfortable, and well-maintained, and the vibe is exactly what you want in a hostel: social but still relaxed enough to get a good night’s sleep.
Whether I’m visiting Montreal for a quick trip or a longer stay, Samesun is always my first choice. Highly recommended!
Hotel berhampiran Downtown Montreal,Montreal71.4% pelancong memilih kawasan ini
Nneroomi2025.11.11
버스 터미널 이용할 거라 근처로 잡았어요!
공항 버스 타면 종점이 터미널이라 오기는 편합니다 ㅎㅎ 근데 밤에는 이쪽 길이 좀 으슥해요ㅠ
구조가 좀 이상해서 1층 2층보다는 1.5층, 2층, 2.5층 이런식으로 구성되어 있고 엘레베이터 타도 계단 이용해야 해서 큰짐이 있으면 조금 불편합니다ㅠ 그것 제외하고는 저렴하고 시내 이동시 용이하고 방 넓고 깨끗한 편이라 괜찮았어요! 나름 가성비 호텔
조식은 별 거 없어요.. 빵, 커피, 우유 정도.. ㅎㅎ 참, 방에 냉장고가 없어서 필요하면 조식 끝나면 여기 있는 작은 냉장고에 넣어둘 수 있습니다
The service was truly wonderful — the staff were warm, attentive, and made the entire stay feel effortless and relaxing. The location is ideal for exploring Old Quebec, and the hotel’s charming atmosphere really enhances the overall experience. The little shop inside the hotel is also a lovely bonus — beautifully curated with quality local items, perfect for souvenirs or small treats. I would absolutely recommend staying here to anyone visiting Quebec!
Hotel berhampiran Downtown Montreal,Montreal71.4% pelancong memilih kawasan ini
AAnandakumar Krishnan2023.06.07
Rooms are clean and comfortable
With a kitchenette
Asked to pay security deposit and returned same bill while checkout
A supermarket on next door
Plenty of Bars on walkable distance
Airport bus near the hotel
Bon hôtel. Les lit est super confortable, l'accueil et le service super.
L'hôtel a besoin de rafraîchissement mais tout le confortable est au rendez-vous.
Il est extrêmement bien situé entre Gatineau et Ottawa.
Il y a un parking intérieur pour 14$.
Très bon hôtel.
The guy at the FD who checked us in was very nice. He was very helpful that when we noticed we don’t have a kettle in room, he went up to our floor and got us a new one.
The only downside was the cleanliness of the room. Hair was found beside the window and the duvet cover was a bit stained.
But overall we enjoyed the stay. :)
Whilst the rooms are of a good size and the beds comfortable, the rooms need a lot of updating. The blinds did not fit the windows properly therefore letting in a lot of light at night, the safe did not work, the iron board leg had snapped leaving a sharp burr at one end and the toilet was not fixed properly to the wall. And because there are staff strikes ongoing, reception is regularly left unattended.
In the plus side, the restaurant in the lobby (which is not run by the hotel) is very good!
Hotel berhampiran Downtown Montreal,Montreal71.4% pelancong memilih kawasan ini
PPengguna Tanpa Nama2025.11.17
War alles super. Kanada hat einen anderen Standard das muss einem bewusst sein. Das Zimmer hat gut gerochen, war sauber und gross geschnitten. Es gab Wasser, heisses Wasser, Säfte, Kaffee 24h kostenlos und ein extrem Kleines Frühstück aber besser als nichts :). 24h gab es auch jemand an der Rezeption somit fühlt man sich auch sicher. Das Hotel ist sehr hellhörig aber ich war froh dieses hotel gebucht zu haben. Ich hatte davor ein Pod Hostel für 3 Nächte gebucht, welches ich freiwillig nach der ersten Nacht verlassen hatte, somit war ich sehr zufrieden dieses Hotel gehabt zu haben.
Baik
116 ulasan
7.9/10
Harga bermula
RM379
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Breakfast di Quebec Province
Terokai Ulasan Tetamu Hotel di Quebec Province
Lihat semua
8.3/10
Very Good
GGuest UserWe loved our stay. Everyone who works here was really nice to use, and we had a great view of the city, which fun to watch the world go by. It is right across the street from China Town, and an easy walk to the Old Port and the water. Highly recommended. :-)
We said “average” amenities because it was average. Nothing over the top, but what we looking for a nice place to stay near the Old Port. We loved it!
GGuest User✅ *Great location* — very convenient and close to shops, eateries, and public transport.
✅ *Clean and comfortable room*, friendly staff, and smooth check-in/out process.
✅ Quiet environment, ideal for rest after a long day.
❗️Only minor downside: no complimentary mineral water provided in the room — would be a nice touch for guests.
Overall, still a very good experience and would consider staying again!
#HotelReview #ComfortStay #GreatLocation #TravelFeedback
EEntengInaMoSamesun Montreal is hands-down my go-to hostel in the city. Every stay has been consistently great — welcoming staff, a fun atmosphere, and a layout that makes it easy to meet other travelers.
The rooms and common areas are always clean, comfortable, and well-maintained, and the vibe is exactly what you want in a hostel: social but still relaxed enough to get a good night’s sleep.
Whether I’m visiting Montreal for a quick trip or a longer stay, Samesun is always my first choice. Highly recommended!
AAnonymous UserI had a wonderful stay at this hotel. The check-in and check out process was smooth. Unlike other hotels Home2 suites offered check out at 12 noon, the staff were welcoming, The breakfast buffet offered a wide variety of fresh options.
AAnonymous UserThe hotel location was convience to go everywhere. The staff are kindness and polite. All inside the hotel were clean but just waiting elevator a little bit a long.
GGuest UserThe room is spacious and features a modern design with a pleasant ambiance. It is overall very clean and comfortable - just as one would expect from a Hilton-brand hotel. However, I would like to highlight the following areas for improvement:
1. There aren't any drinking water dispensers on each floor, so we had to get water from the gym in the basement, which was inconvenient for guests.
2. There is no proper kettle for tea drinkers. As tea enthusiasts, we found it inconvenient to boil water using the coffee machine, as the water carries a noticeable coffee taste and aroma which compromise the flavour of the tea. Additionally, the hotel does not provide a hot water dispenser in the common areas on each floor.
Hotel management should consider providing complimentary bottled water in each room or, at minimum, installing drinking water dispensers including hot water on each floor. Alternatively, providing a small electric kettle would be a simple yet meaningful addition to all beverage preferences.
GGuest UserMy stay was absolutely amazing! The hotel’s location couldn’t be better—right in downtown and close to all the fun spots, many just a short walk away. The lobby greets you with a refreshing scent and genuinely warm smiles from the staff—they make you feel right at home from the start.
I had the juiciest steak ever, and the 24-hour heated pool? Total relaxation! The only thing I’d change is the pool’s location. You currently have to walk through the restaurant and lobby (which are open to non-guests), so it feels a bit awkward strolling by in your swimsuit. A private walkway or different pool spot would make it perfect!
Overall, I had an incredible time and would definitely come back. 🤗
BB-YThe hotel's location is excellent, within walking distance of many attractions, making it very convenient. The staff is warm and friendly, and deserves praise. The daily gift of drink and snack vouchers, good for use in the hotel restaurant from 5 to 7 p.m., was a welcome bonus.
The room was large, with ample space and a jacuzzi, but it was quite noisy. The curtains were quite dusty, and many of the hooks were broken, making them difficult to close. Overall, however, the room was quite nice.
Bbobodoglocation is ok, price is acceptable, sanitation is ok, facility is ok, service is ok.
generally this is an old school fashion hotel with required quality. two things that are not so satisfied during this journey.
One is although the location is convenient, the surrounding environment is not that good. the hotel is low rise building, and there is a open park nearby. you can here some people grouping and noising at midnight occasionally, i think they rejoice with weeds. also when you walk outside street, the air is full of **** smell.
the second thing is the problem with fire arm in my room on one afternoon, which is loud and harming my ear.
HHello there!We had a wonderful stay at Chateau Frontenac. We arrived early and were pleasantly surprised to be offered an early check-in with a discounted upgrade to a king bed room with a view, which was a great start to our visit.
The room itself was lovely. It is on the smaller side, but that is completely expected in a historical hotel and only adds to its charm. Everything was well maintained and comfortable.
The service throughout our stay was impeccable. The staff were attentive, professional, and genuinely welcoming. The location is unbeatable and you truly cannot find a better spot to explore Old Québec and the surrounding area.
It is on the expensive side, but if you are visiting for a short stay and want to make the most of your experience, it is absolutely worth it. I would highly recommend it for a memorable stay in Québec City.
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