Stayed at this hotel in a narrow alley. Unfortunately, it was not well-maintained. Breakfast options were limited, and the towels and bed sheets were dirty. Not a clean or relaxing stay.
I unfortunately booked an executive suite. Firstly, its location was inconveniently far from the elevator, and it seems all executive suites across all floors are situated in the same corner spot. The suite was definitely overpriced for its small size, and the layout was poorly designed. Furthermore, the amenities were neglected; the Jacuzzi was dirty, broken, emitted a foul odor when operated, and even expelled debris. I reported this to the front desk, and they moved me to another suite, but it had the exact same problems. I absolutely do not recommend anyone choose an executive suite; it's a complete waste of money.
My ratings:
Executive Suite Design & Location: 2/10
Overall Cleanliness: 8/10 (though they could improve by changing towels more frequently)
Breakfast: 1/10 (Too focused on Asian food, despite most guests being Arabs, especially Saudis)
Pricing (Value for Money): 5/10 (Overpriced)
View & Hotel Location: 5/10
I suggest they lower their prices and encourage guests to choose a standard room with a river view. They should also pay more attention to offering Eastern, Arabic, and Western food options. Finally, some staff members were notably unwelcoming towards Arab guests and made no effort to provide better service.
Here's a summary of guest reviews and photos for De Sofia Dago in Bandung:
⭐ **Highlights**
* **Strategic Location**: The hotel boasts a prime location, close to ITB campus, Gedung Sate, Braga City Walk, and offers abundant culinary choices along Dipatiukur and Dago streets.
* **Cleanliness & Comfort**: Guests consistently commended the rooms for being 'clean and comfortable', also highlighting their spaciousness.
* **Excellent Facilities**: Amenities include a children's swimming pool, free Wi-Fi, complimentary parking, and a meeting room.
* **Friendly Service & Quick Check-in**: The service staff were described as 'friendly' and the check-in process was notably fast. Many guests appreciated the option to drop off luggage early, noting the staff's accommodating nature.
The hotel has many rooms and a great location, very close to the pedestrian street. It's quite crowded and feels a bit noisy, and the facilities are a bit old. I was woken up promptly at 4 AM by prayer calls over the loudspeaker. Vehicle noise wasn't too bad, but being close to the railway, you can hear the train sounds. The service attitude was decent. Breakfast was okay, with a good variety, but nothing I particularly loved.
Shout out to the front desk staffs Firda and Jenti and everyone else for their excellent service. The location is convenient, especially with shopping and dining options nearby. Overall, a reliable 4-star hotel suitable for both business and leisure stays.
My stay at Swiss-Belresort Dago Heritage was pure bliss. The elegant room, mountain breeze, and panoramic views created a peaceful retreat. I loved the cozy ambiance and top-notch service. The location near Dago’s attractions made exploring easy. A perfect blend of luxury and nature—highly recommended.
The location of the hotel is so convenient, 7 mins drive to Braga street , and 7 mins drive to Bandung train station. The view from the window is amazing, the mountain from far is so beautiful. Thanks to the hotel team that granted our special request of a higher floor room.
The hotel is part of the Rancamaya Resort Fecilities, including golf court as well as villa residence. Although the hotel is not very large, it is well-decorated. Kids can have fun in the R Garden by feeding animals and playing cable taxiing. From the window, you can have an amazing view of the GUNUNG SALAK.
Honestly, this is the most crowded hotel I've ever stayed at. It was difficult to find parking, but luckily there was a staff member to help park the car. It was a bit of a hassle if you left something in the car because the parking lot was quite far, and they had to take me there on a motorbike 😅.
For breakfast, there were many menu options, but because it was extremely crowded, many items ran out and took a long time to be refilled. Plates and glasses also ran out and weren't refilled quickly. There was a lot of food, but the taste was standard. They had everything from gudeg, nasi kuning, pasta, an Indomie station, and even Japanese food.
Kids' activities were also plentiful but pretty standard. Because it was so crowded, it felt cramped 🙏🏻. The free playground was small, and the ball pit cost an additional 75k. The mini zoo was okay; animal food cost 20k. Cooking classes cost another 125k, and even requesting a birthday cake was an extra charge.
Our superior twin room had very standard facilities, nothing special for the 1 million IDR-ish price. It was a bit musty, the bed size felt like 100cm, and the towels and pillowcases were less than fresh, looking rather dull.
Would I come back? No, once was enough 🙏🏻👍
Always my best choice for work and meeting. Wonderful staff and nice tidy room it is my 3rd tine this year to stay here as well as for my expats guest
Very Good
125 ulasan
8.9/10
Harga bermula
THB 942
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Breakfast di West Java
Terokai Ulasan Tetamu Hotel di West Java
Lihat semua
9.0/10
Great
Bbastian16The hotel was in good location.
Actually was arrvived late about 3pm, we booked 3 room. But just available 2 room with connecting door (nice as i request). But another 1 room still waiting, because the room not ready. We waiting for so long until about 4pm we can check in the room (after i request the housekeeping to clean up the room).
After that we had a called, that we had complimentary dinner buffet (for the delayed check in). We was happy.
After we arrived at around 7pm, the food was empty. The staff didnt notice that they need to refill the food. Chicken with kare soup was cold. Foods variety was limited. Also a lady in 1 group was complaining: spending 200K/person, but the food was disappointed. Same also we spend extra charge.
The next morning went to the gym, i found dirty stuff at men restroom.
In the morning before i check in, i try to call the hotel to fix line. But nobody answer the phone. Maybe the mamagement should check it.
It was unexpected experience to staying at 5 stars hotel. Need to improve the service
GGuest UserExcellent service in a wonderful hotel. Hotel is far fron Bandung city centre but it is worth the view of you are there for tranquil relaxation. Koce its fresh air on hilltop surrounding.
Service staff is attentive and makes an effort to make our stay extra special.
GGuest UserStayed at this hotel in a narrow alley. Unfortunately, it was not well-maintained. Breakfast options were limited, and the towels and bed sheets were dirty. Not a clean or relaxing stay.
CChenhaishichenThe room was quite good, and I was very satisfied with the hygiene. The service attitude was excellent, and the breakfast had a good variety. We stayed in room 01, which had two glass walls, offering fantastic natural light and views. However, the motorcycle noise outside was quite loud. Booking in advance was very cost-effective.
BBayusatriowIf you're craving an escape that's both refreshing and visually inspiring, Hotel Indigo Bandung Dago Pakar hits the sweet spot.
Tucked away in the cooler, greener side of Bandung—up in Dago Pakar—this hotel blends Sundanese heritage with modern aesthetics. From the lobby alone, I knew I was in for a treat. Wood carvings, vintage tiles, curated art pieces... it felt like walking into a living gallery.
But the real magic? The view. Imagine waking up to pine-covered hills and misty mornings from your balcony. It’s a retreat above the clouds.
🚗 Getting There
From Bandung Train Station: ~30 minutes by taxi or ride-hailing app
From the city center: ~20–25 minutes
The road winds uphill, so expect slightly cooler air the higher you go. You will feel the difference.
🎯 Nearby Attractions & How to Get There:
Tebing Keraton – 10 min drive
For a sunrise above the clouds. It’s a cliffside viewpoint with jaw-dropping scenery—bring a jacket and a camera. The road is narrow, better with small cars or scooters.
Taman Hutan Raya (Tahura) – 7 min drive
Forest park with light hiking trails, Dutch & Japanese caves, and peaceful greenery. Great for families with kids or elders.
Dago Dream Park – 15 min drive
A family-friendly amusement park with Instagrammable spots and kid-friendly rides. You can rent an internal shuttle to explore.
Lawangwangi Creative Space – 5 min drive
Art gallery + café with a stunning sunset terrace. One of my go-to places for coffee and creative vibes.
Cafe D’Pakar – 5 min drive
Open-air dining with epic views of the valley. Come early for a spot by the edge. It gets chilly in the evening—pack a sweater.
🏨 Why I Loved the Hotel
Infinity pool facing the forest 🏞️
Spacious rooms with local design touches
Bathtub with mountain view (yes, really)
Rooftop bar + locally inspired cuisine
Peace and quiet — yet not far from the city
✨ Final Thoughts
Hotel Indigo Dago Pakar is more than just a place to stay—it's where nature, culture, and creativity collide. Whether you're on a romantic getaway, a creative workcation, or a family staycation, this place delivers on all fronts.
GGuest UserTravelers w/children are not advised to stay here, especially those w/ allergies. Our room was extremely dusty, my family and I caught a cold.
The 2nd day, I asked to move rooms. They helped us! My suggestion is to vacuum every room after each guest checks out. This is because of the use of carpets.
For breakfast, everything was delicious and varied. Thank you for your hospitality.
MMBFBisriThe hotel is a nice choice for a trip with family or as a couple. There is a water park inside the hotel complex and some attractions involving animals. It is also nice to jog around the hotel complex and to do some light sport, such in the badminton court and table tennis. All facilities are nice, except that they dont have any spa service. The hotel restaurants are nice with plenty of options for breakfast, lunch, and dinner. They also have a nice souvenir shop.
I am particularly amazed with the exterior of the main hotel lobby and its interior that connects the lobby to the main restaurant have the Jurassic Park vibe (the first movie).
As it is part of the Taman Safari group, by stayinng there guests are entitled to a reduced price for visiting the Taman Safari Zoo. In the end we spent one full day at the hotel and one full day at the Taman Safari Zoo. It was a nice stay, but next time, we may stay at their sister hotel that is closer to the Taman Safari Zoo itself.
SSander ScheerFor the price ab excellent place. But biggest feedback is that the WiFi signal only reaches the hallway and not until the rooms itself (at least on the 5th floor, where I stayed). But overall a fine place.
GGuest UserWhen i stayed at the hotel yesterday all seem fine. The room looked clean. But when I checked the locking system. It did not want to lock only the top part. I went to the lobby to let them know my dissatisfaction. They told me that all the rooms have this issue. I felt an bit of unease Afterwards i went to my room and contacted an trip.com travel agent. They also find it very weird why nobody was notfied about this issue. They contacted the hotel later and told me to wait but nobody came. An hour later I contacted an trip. Com travel agent again and told them i already waited an hour and felt neglected. So the travel agent contacted then again. Minutes later someone came by. He wanted to show me another room and sure the lock does not work properly anywhere. They apologised and since it was late i cant go to a other hotel. I talked to the travel agent again. On their advice they told me to put heavy objects in front and next to the door. So i put an chair and my bag in front of it. The travel agents where very helpful. I also ask them to warn future visitors about this issue as well. Also it is against the law Under the Consumer Protection Law (UU No. 8/1999), you’re entitled to use facilities that work properly and safely—“goods and/or services…must be fit for their intended use”. Government Regulation 67/1996 (Pasal 62 Ayat 2) makes the hotel operator legally responsible for your safety and security while on the premises. Even if “all locks” share the same flaw, the hotel must fix it or offer you an alternative that meets basic safety standards. I felt a bit safer when heaving the chair and my stuff in front of the door but i hope they will fix the issue as soon as possible for the safety of all hotel guest and inform the issue beforehand to hotelguest as well. Yours sincearly Leonrdo Sakidin
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