The room was nice and very clean and the location was alright given that it is 2' from the station and Matsue is a small town. Though there were enough dishes for breakfast they were more what you'd expect for lunch, the coffee was absolutely horrendous and there was none in the room, get your own.
That said it was a good experience all in all, would go again
Suitenkaku was our first stay in a Ryokan. Those who want to visit Tottori, Izumo and Sakaiminato will find Matsue well located, while the Ryokan is next door to the Ichibata railway deserving the Izumo Taisha. The room was renovated and very spacious, offering a direct view to the lake. Above all, the staff was absolutely friendly and helpful. Real Omotenashi !
We are fully satisfied with our stay. Will repeat for our next stay in the area.
Price performance is great, good location, low price with breakfast and dinner, room is big. BUT, a big but is hotel is very old , like in the 80s, very dark in the building like ghost will come out. Furthermore , NO wifi! This is probably the style of this group hotel. I stayed in other hotel of universal, some better some worse. I will still recommend it
Matsue Excel Hotel Tokyu was our 5th hotel in this journey, and honestly, it set the bar pretty high.
The location was hard to beat — right opposite Matsue Station, and it could be easily reached through an underpass, which was especially helpful when travelling with big luggage or during bad weather.
One big surprise for us was the check-in experience. We arrived at the hotel at around 11.30am, fully expecting to leave our luggage and return later, but we were told that our room was already ready and we could occupy it immediately instead of waiting until the usual 3pm check-in time. It also seemed that they upgraded our booking to a Standard Double Room, which made the experience even better. Two thumbs up for this hotel.
Even though we had booked a Standard Single Room, the space genuinely surprised us. The room came with a queen bed and was more than comfortable for two of us. We were able to fully open our large suitcases without feeling cramped — something that is not always guaranteed in Japanese hotels.
The room layout was practical and well thought out, with a proper TV console and work desk with a chair, a single sofa with a small table, an air purifier, and a fridge. The TV model was a bit outdated, though it did not affect our stay.
The bathroom was also spacious, with a proper bathtub that allowed us to stretch our legs comfortably after long days out. The bed was very comfy, and they provided two pillows for each of us, which made our sleep even better.
Amenities and bottled water were provided at the lobby area, which we found convenient. We paid around SGD159 (JPY19,000) for two nights, and it was excellent value.
Overall, it was one of the best hotels in this journey, and we would gladly stay here again.
Lihat Semua Hotel Dengan Breakfast di Shimane Prefecture
Terokai Ulasan Tetamu Hotel di Shimane Prefecture
Lihat semua
9.0/10
Great
Comfortable stay - a spacious room for a solo traveller like me. Location is close to the JR station. As I stayed on the New Year's Eve, they even offered free toshikoshi soba, so I finally had a taste of this Japanese tradition.
The hotel is located near Matsue station. The front desk agents were very polite and did their best to talk to me, despite my very broken Japanese. Guests are given a locker, protected by a keycard. The locker itself was good enough for me, who took only a conventional backpack and a pair of shoes, but might not be enough for those who are not traveling light like that. The bathrooms were shared and quite clean, fully furnished with amenities for showers and personal hygiene. WiFi was included and it was quite decent for general use, even when inside the shared bedroom. The bed capsule had a pillow and a blanket, lights and power outlets for phones. I had more space than I imagined, enough for me to sit on the bed. The only downside of this room type was air circulation, probably due to the hot climate that's been the standard here in Japan lately, but I think the fans could work more efficiently or the capsules could use an AC outlet. Other than that, I recommend this location and will certainly stay with them again.
Great staff, cozy rooms, comfy beds and clean bathrooms, great showers. Definitely recommend! What else could you possible want for that price? Dinner and breakfast also included.
We stayed for three days and the hotel was beautiful. Very spacious, all of the amenities and such a relaxing hot spring tub. Breakfast each morning was wonderful and different each day, with local foods. The ladies who worked at the breakfast restaurant were very helpful and so nice. The front desk people were accommodating and easily aided us with any questions we had. Such a wonderful day and such a pleasure to meet James, the owner. It is really a lovely hotel.
Lovely ryokan & staff, spacious room and a big parking on site. They provide both the shower in the room as well as the onsen on the first floor. They only offer Japanese set breakfast. A little retro hotel but a good value for money and lovely staff.
Everything was perfect! The staff was kind, helpful, and extremely efficient, as always in Japan. I loved the delicious ramen served in the evening, the relaxing onsen, the peaceful atmosphere, the impeccable cleanliness, and all the extra services included. The location is also very convenient, just next to the station. I would have loved to stay more nights, but unfortunately, there was no availability. I really hope to come back!
The hot spring town is beautiful to walk around at night, and there are foot baths, places where you can take hot spring water home with you, and delicious restaurants nearby, which was great! There is an affiliated inn just 30 seconds' walk away, and we were told we could use the hot springs there as well, so it was great to be able to enjoy a variety of hot springs! Breakfast was also a luxurious buffet ♡
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