Hotel Dengan breakfast di Lusaka Province, Zambia

I usually have a good time at the resort and stayed a couple of times. This time from the start, there were a few things: I had asked reception because we were going early, to have the breakfast boxes for the kids early to take at 5:30. When we got to the restaurant in the evening it took a while to be served. When we got the kids in the shower, there were no towels and when we phoned it took a while. We also phoned to ask for normal milk as my child can’t have creomora and they said they would bring but never did. Then our taxi driver let us down so I called reception to book an airport shuttle in the morning and she said she would call back but never did. Eventually after I called back, they got back to me with results. Didn’t tell me the price though. When we checked out at 5:30, they didn’t have the breakfast boxes. And told us our taxi was K400 per head! So all in all, wasn’t a great one.

Hotel and location is perfect and central to everything. Room service for repairs is very slow to come out to check. Food was good but lacked variety during dinner and menu options could do with an improvement. Indian food was passable could do with a flavour balance. Overall great stay

Everything is great except the cockroaches in the room.

The place is really an amazing place. well caring staff members with a welcoming smile.l really felt at home beyond the boarders. The food was really amazing, especially in the morning.The environment is really accessible to a mall, which is a walkable distance.Protea team welldone #Protea hotel Cairo road.

Booked this hotel, ticking search boxes for pool and steam room. Hotel itself was fine but there was no swimming pool and their steam room was out of order! Their food was good as was their service at breakfast. It had a charge to use the executive lounge facilities even though I had paid for executive floor room, NO NO! You don't double charge your guests! The hotel kindly moved me to Holiday Inn which had those facilities. I ask Trip.com yet again to ensure that your hotel descriptions are accurate. I have lost 271gbp due to this error and yet Trip.com only want to compensate me 100gbp. So booking through trip.com I just lost 171gbp! Trip.com you need to start to take care of your customers; what is the point of my diamond membership with you if I am simply going to be ripped off? I would NOT stay at this hotel again even though they advertise to be 5 star but have NO pool and they charge you for executive lounge, please take a leaf from your competitors who offer such services and it is all inclusive when you pay for executive room. Dismayed business traveller!!

Staying at a Chinese-owned hotel is just so convenient. They offer airport transfers and have Chinese food available. The area seems pretty safe, and the room is spacious enough. They even have massage services. Don't compare it to standards in China; you have to consider the local conditions. Thumbs up!

The best thing about this hotel is its location. Literally behind the parliament fence. Which means relative peace, quiet at night and 24-hour security. The spacious green area with a swimming pool is a romantic place for breakfast, work or just doing nothing. The guest rooms are not the most outstanding, but they have everything you need these days, although without toiletries. Two rolls of paper are the maximum decoration of the bathroom. But there is a refrigerator, TV, wardrobe, table, bedside table. Live and enjoy, if you are not afraid of periodic power outages, water, Internet (usually short-term). But that's what Africa is for.

🌿The cleaner’s ingenuity and dexterity help clean up the dirt of life bit by bit, allowing the sunlight to shine through the window and fill the entire room. Hygiene is not just a superficial effort, but also a life attitude and cultivation. (๑˃̵ᴗ˂̵)و✧*｡

I had a very good stay at this hotel during my recent trip to Lusaka. It is particularly well-suited for Chinese visitors, as many of the facilities and written instructions are provided in both Chinese and English, which makes navigating the hotel very convenient. The service throughout my stay was excellent. I would especially like to recognize Grace, who has been an outstanding receptionist and hotellier, always professional, welcoming, and attentive. Her warm assistance truly elevated the experience. The room was clean, well-kept, and comfortable, making it easy to relax after a busy day. Overall, this is a great option to consider for an international business trip, offering good service and facilities at a very reasonable price point.

Facilities: The facilities are basically complete, but there is no air conditioning, there is an electric fan Hygiene: Hygiene is OK, not dirty Environment: relatively quiet Service: Service is basically no, but someone will send breakfast in the morning