Hotel 4 Bintang di Daerah Santarém, Portugal

I stayed one night at the Mercure hotel in Fátima. I was greatly impressed with hotel's excellent location, high quality services, and excellent cuisine. The staff is very friendly, efficient and professional, always eager to make your stay as pleasant as possible. Very nice décor overall and very comfortable rooms. An excellent experience. From now on this will be my hotel in Fátima. I strongly recommend it.

O hotel está bem localizado no centro de tomar. É otimo para quem vem de comboio pois fica a poucos minutos da estação ferroviária. O staff é atencioso. Pequeno almoço é delicioso. Tem boa variedade mas podia servir por exemplo sumo de maçã. Recomemdo uma paragem pelo terraço ao final do dia para ver o anoitecer e o pôr do sol com o castelo no cenário. Pena não terem spa ou serviço de massagens.

Stayed at this hotel as part of a tour. Would highly recommend it. We found the hotel well located with easy access to everything (although it’s a very small town). Everything is clean & modern and service was great. Breakfast area doesn’t start until 7:30am so if you need to leave early like we did may need to consider alternatives. Food was fine, but nothing special. WiFi was fast enough. Lots of people stay here as part of their religious pilgrimage so can only imagine how busy it gets at certain times.

**I am giving this hotel a 3 stars for the room alone. Every thing else was above average.** We stayed at this property from 03/20 – 03/23. I had reserved a suite. When I see a suite, I think of a very nice room with a good view. Not in this hotel. We were assigned room #101. This was a suite with a separate sitting room, but the view was of a wall. Not overlooking the sanctuary but a wall of the building next door. Not like the photos on the website. So, if you are looking for a room with a view, do not get room 101. Other than that, the stay was good. The room was clean, and the heating worked well. The price of the room was €93/night. All staff encountered were very friendly and helpful. The restaurant had an excellent staff (especially Ines) and the provided breakfast was very good. Breakfast was €15/person with a very large selection of items. It is one of the hotels located along this street that is directly across the street from the Sanctuary. There is a small onsite parking area with about room for 6 cars. Overall, if I had to do it again, I would not get a room but a city view room. I am giving this hotel a 3 stars for the room alone. Every thing else was above average.

Excelente! Hotel extremamente bem localizado, instalações em excelente estado (novas). Café da manhã muito bom, restaurante (jantar) bom também. Tem uma piscina pra uso boa. Profissionais muito cordiais. Fica uma pequena reclamação para os travesseiros que a nosso ver são pequenos e de qualidade inferior. No restante, excelente, e com ótimo custo benefício.

Good location for exploring Tomar sites on foot, many restaurants nearby. Friendly staff, great breakfast buffet, nice public spaces (lobby bar, outdoor pool). Stayed in a “superior room” which was huge with a large sitting area and balcony, comfortable bed, free onsite parking. An affordable luxury compared to larger cities.

Gostei, empregados do hotel muito acessíveis e educados. Gostzria de ficar hospedada durante um fim de semana, é o único tempo disponível que tenho para usufruir do hotel e visitar( conhecer) Santarém . O pequeno almoço é o essencial, no entanto poderia melhorar um pouquito. Atenciosamente, Carla C.

I stayed one night at the Mercure hotel in Fátima. I was greatly impressed with hotel's excellent location, high quality services, and excellent cuisine. The staff is very friendly, efficient and professional, always eager to make your stay as pleasant as possible. Very nice décor overall and very comfortable rooms. An excellent experience. From now on this will be my hotel in Fátima. I strongly recommend it.

Stayed at this hotel as part of a tour. Would highly recommend it. We found the hotel well located with easy access to everything (although it’s a very small town). Everything is clean & modern and service was great. Breakfast area doesn’t start until 7:30am so if you need to leave early like we did may need to consider alternatives. Food was fine, but nothing special. WiFi was fast enough. Lots of people stay here as part of their religious pilgrimage so can only imagine how busy it gets at certain times.

**I am giving this hotel a 3 stars for the room alone. Every thing else was above average.** We stayed at this property from 03/20 – 03/23. I had reserved a suite. When I see a suite, I think of a very nice room with a good view. Not in this hotel. We were assigned room #101. This was a suite with a separate sitting room, but the view was of a wall. Not overlooking the sanctuary but a wall of the building next door. Not like the photos on the website. So, if you are looking for a room with a view, do not get room 101. Other than that, the stay was good. The room was clean, and the heating worked well. The price of the room was €93/night. All staff encountered were very friendly and helpful. The restaurant had an excellent staff (especially Ines) and the provided breakfast was very good. Breakfast was €15/person with a very large selection of items. It is one of the hotels located along this street that is directly across the street from the Sanctuary. There is a small onsite parking area with about room for 6 cars. Overall, if I had to do it again, I would not get a room but a city view room. I am giving this hotel a 3 stars for the room alone. Every thing else was above average.

Excelente! Hotel extremamente bem localizado, instalações em excelente estado (novas). Café da manhã muito bom, restaurante (jantar) bom também. Tem uma piscina pra uso boa. Profissionais muito cordiais. Fica uma pequena reclamação para os travesseiros que a nosso ver são pequenos e de qualidade inferior. No restante, excelente, e com ótimo custo benefício.

This is a mixed review. We have returned from a week's stay. When we arrived at hotel all seemed OK until the 'group' got their rooms. The rooms were appalling. They do not reflect what is on the website, apparantly these rooms are for paying individuals but the groups get the 'classic' rooms. When I went to complain, many others were there too. The bathroom was totally inadequate and the shower was so old it soaked the entire bathroom. After a while the manager told me that there was one modern room left and I have to say this room was gorgeous! We thought it was perfect until we came home one day to find a leak at the aircon. Reception already knew about this when I reported it (although I was unaware continuing to use aircon). I had to be sharp to get a maintenance man to the room. When he did appear the water gushed out of the unit and ceiling. Thankfully he was able to stop the drip (towel stuffed up aircon-probbaly catching the drip). To, be fair we were offered a new room but I didn't want to leave. Rooms were spotlessly clean but this service was hit and miss - some days it was clean after breakfast and other days still not cleaned/fresh towels at 7pm. Waiting staff fantastic but most of the dinners were very poor. One evening the chicken curry can only be described as a dogs dinner. If you get chicken for lunch you will get the remainder bones and guts included for dinner 🤢 Groups are treated like 2nd class citizens in this hotel and I would reccomend anyone planning pilgrimages not to use it. The groups got different breakfasts while 'paying' guests got better food. The waiting staff would actually tell you ' you can't have that, that's for the other guests' All good is buffet style and it is replenished but very repetitive and I would say Only enjoyed 2meals the entire week. The free wine and tea/coffee is a nice touch. Elsa and carrina the 2 JWT tour guides were amazing.. Nothing was too much trouble and believe me we had alot of issues at times. They were the best tour guides I have ever had and I have been on 30+ pilgrimages. Steyler hotel need to stop false advertising their hotel.. Rooms with balconies are not even available yet advertised. Pool is not opened. This is not a 4 star hotel. One part of it may be but the other part looks like a hostel.

Stayed in this hotel as part of a tour package booking from Singapore. It has a strategic location just a minutes walk to the square where nightly procession of Catholic worshipers, local and foreigners visit to pay penance or for prayers. The corridor becomes newer n more modern once u go up to the 1st floor. Bedroom n bath are very well organised. Shower stall with 2 glass panels whilst all other hotels on my Spain trip had single glass panel, floor gets wet inevitably. Had an excellent shower. Shower pressure Excellent. Shower stall adequate size for me. Breakfast n dinner were buffet style. Simple and tasty.

Buono l'hotel, ottima la posizione. Abbiamo cenato, buona e varia la cucina, il servizio è a buffet. Idem per la colazione. Buona anche l'organizzazione all'intero dell'hotel, reception personale nella sala ristorante. Efficienti gli ascensori, considerate il nr di camere. Sicuramente da consiliare.

O hotel foi renovado recentemente, os quartos são muito confortáveis, nomeadamente as camas e o duche. Estacionamento gratuito e em abundância, contudo não é coberto. As salas de formação são muito boas, confortáveis e climatizadas. Tem uma capela lindíssima. O pequeno almoço tem boa variedade e qualidade. Staff muito educado e prestável. Certamente recomendarei a amigos e família!

I stayed one night at the Mercure hotel in Fátima. I was greatly impressed with hotel's excellent location, high quality services, and excellent cuisine. The staff is very friendly, efficient and professional, always eager to make your stay as pleasant as possible. Very nice décor overall and very comfortable rooms. An excellent experience. From now on this will be my hotel in Fátima. I strongly recommend it.

Stayed at this hotel as part of a tour. Would highly recommend it. We found the hotel well located with easy access to everything (although it’s a very small town). Everything is clean & modern and service was great. Breakfast area doesn’t start until 7:30am so if you need to leave early like we did may need to consider alternatives. Food was fine, but nothing special. WiFi was fast enough. Lots of people stay here as part of their religious pilgrimage so can only imagine how busy it gets at certain times.

**I am giving this hotel a 3 stars for the room alone. Every thing else was above average.** We stayed at this property from 03/20 – 03/23. I had reserved a suite. When I see a suite, I think of a very nice room with a good view. Not in this hotel. We were assigned room #101. This was a suite with a separate sitting room, but the view was of a wall. Not overlooking the sanctuary but a wall of the building next door. Not like the photos on the website. So, if you are looking for a room with a view, do not get room 101. Other than that, the stay was good. The room was clean, and the heating worked well. The price of the room was €93/night. All staff encountered were very friendly and helpful. The restaurant had an excellent staff (especially Ines) and the provided breakfast was very good. Breakfast was €15/person with a very large selection of items. It is one of the hotels located along this street that is directly across the street from the Sanctuary. There is a small onsite parking area with about room for 6 cars. Overall, if I had to do it again, I would not get a room but a city view room. I am giving this hotel a 3 stars for the room alone. Every thing else was above average.

Excelente! Hotel extremamente bem localizado, instalações em excelente estado (novas). Café da manhã muito bom, restaurante (jantar) bom também. Tem uma piscina pra uso boa. Profissionais muito cordiais. Fica uma pequena reclamação para os travesseiros que a nosso ver são pequenos e de qualidade inferior. No restante, excelente, e com ótimo custo benefício.

Buono l'hotel, ottima la posizione. Abbiamo cenato, buona e varia la cucina, il servizio è a buffet. Idem per la colazione. Buona anche l'organizzazione all'intero dell'hotel, reception personale nella sala ristorante. Efficienti gli ascensori, considerate il nr di camere. Sicuramente da consiliare.

This is a mixed review. We have returned from a week's stay. When we arrived at hotel all seemed OK until the 'group' got their rooms. The rooms were appalling. They do not reflect what is on the website, apparantly these rooms are for paying individuals but the groups get the 'classic' rooms. When I went to complain, many others were there too. The bathroom was totally inadequate and the shower was so old it soaked the entire bathroom. After a while the manager told me that there was one modern room left and I have to say this room was gorgeous! We thought it was perfect until we came home one day to find a leak at the aircon. Reception already knew about this when I reported it (although I was unaware continuing to use aircon). I had to be sharp to get a maintenance man to the room. When he did appear the water gushed out of the unit and ceiling. Thankfully he was able to stop the drip (towel stuffed up aircon-probbaly catching the drip). To, be fair we were offered a new room but I didn't want to leave. Rooms were spotlessly clean but this service was hit and miss - some days it was clean after breakfast and other days still not cleaned/fresh towels at 7pm. Waiting staff fantastic but most of the dinners were very poor. One evening the chicken curry can only be described as a dogs dinner. If you get chicken for lunch you will get the remainder bones and guts included for dinner 🤢 Groups are treated like 2nd class citizens in this hotel and I would reccomend anyone planning pilgrimages not to use it. The groups got different breakfasts while 'paying' guests got better food. The waiting staff would actually tell you ' you can't have that, that's for the other guests' All good is buffet style and it is replenished but very repetitive and I would say Only enjoyed 2meals the entire week. The free wine and tea/coffee is a nice touch. Elsa and carrina the 2 JWT tour guides were amazing.. Nothing was too much trouble and believe me we had alot of issues at times. They were the best tour guides I have ever had and I have been on 30+ pilgrimages. Steyler hotel need to stop false advertising their hotel.. Rooms with balconies are not even available yet advertised. Pool is not opened. This is not a 4 star hotel. One part of it may be but the other part looks like a hostel.

Stayed in this hotel as part of a tour package booking from Singapore. It has a strategic location just a minutes walk to the square where nightly procession of Catholic worshipers, local and foreigners visit to pay penance or for prayers. The corridor becomes newer n more modern once u go up to the 1st floor. Bedroom n bath are very well organised. Shower stall with 2 glass panels whilst all other hotels on my Spain trip had single glass panel, floor gets wet inevitably. Had an excellent shower. Shower pressure Excellent. Shower stall adequate size for me. Breakfast n dinner were buffet style. Simple and tasty.

O hotel foi renovado recentemente, os quartos são muito confortáveis, nomeadamente as camas e o duche. Estacionamento gratuito e em abundância, contudo não é coberto. As salas de formação são muito boas, confortáveis e climatizadas. Tem uma capela lindíssima. O pequeno almoço tem boa variedade e qualidade. Staff muito educado e prestável. Certamente recomendarei a amigos e família!

O hotel está bem localizado no centro de tomar. É otimo para quem vem de comboio pois fica a poucos minutos da estação ferroviária. O staff é atencioso. Pequeno almoço é delicioso. Tem boa variedade mas podia servir por exemplo sumo de maçã. Recomemdo uma paragem pelo terraço ao final do dia para ver o anoitecer e o pôr do sol com o castelo no cenário. Pena não terem spa ou serviço de massagens.

Good location for exploring Tomar sites on foot, many restaurants nearby. Friendly staff, great breakfast buffet, nice public spaces (lobby bar, outdoor pool). Stayed in a “superior room” which was huge with a large sitting area and balcony, comfortable bed, free onsite parking. An affordable luxury compared to larger cities.

乾淨、新、在市中心，位置很好。但它忘了放廁所紙，房間小，隔音效果不好。

Foi a primeira vez que ficámos numa unidade da série Collection, mas, a avaliar pela amostra (leia-se: pela experiência), por certo que outras demandaremos. A característica que distingue estas unidades dos Vila Galé “normais” é o peso histórico-cultural de cada edifício e da sua envolvência, o que, em Tomar, dá pano para mangas! Tirando a dificuldade para estacionar perto (existe um estacionamento gratuito a 100 metros, mas sempre muito procurado), ao pousar a bagagem no lobby do hotel, um enorme painel alusivo ao claustro central do Convento de Cristo de imediato nos impele a iniciar uma jornada histórica até à idade média, passando pela época dos Templários, tema omnipresente nas inúmeras imagens que decoram salas, corredores e restaurante, neste último complementadas com extensa cronologia aguçando o apetite dos amantes de história. E já que nos encontramos no restaurante, o pequeno almoço é servido com disposição em forma de cruz, com os produtos em pequenas quantidades, repostas em permanência, e com uma descrição que, à primeira vista, até nos parece em quantidade e variedade bem mais comedida do que nas unidades VG correntes, o que, com observação mais cuidada, concluiremos ser, naturalmente, um equívoco… Os pães variados, os croissants, os queijos, os enchidos, as compotas caseiras, os sumos de fruta, os pratos quentes típicos do pequeno almoço continental, os bolos caseiros, as frutas frescas, enfim, tudo, afinal, lá encontramos, como estamos habituados. Aqui apenas um pequeno reparo para os ovos mexidos, que, para minha estranheza, denotaram no tabuleiro da rechaud uma confecção à base de ovo em pó (?), perdendo em cremosidade e em textura, e contrariando o que é a nossa expectativa no VG. Voltando à primeira forma, o edifício secular ligou duas estruturas contíguas, ligadas por uma passagem área sobre a rua onde se situa a entrada do hotel, e que separa a zona vermelha da zona azul, para melhor orientação dos hóspedes no interior. Quartos, camas e equipamentos com o nível de conforto habitual (só não me habituo é aos edredões que servem de lençol, pois morro de calor!...), salas e saletas de estar, sala de leitura, com clássicos à disposição, bar com piano, uma sala de jantar reservada e, até, uma capela, decoradas com bom gosto, de extremo conforto, a promover o lazer. A piscina exterior, longitudinal, tem o seu bordo infinito sobre o rio Nabão e com vista para o Castelo de Tomar, lá no alto, proporcionando magníficos “postais ilustrados” de fim de tarde e refrescando com tranquilidade os dias quentes de Tomar, em ambiente idílico. De todo o pessoal só temos a dizer bem, em simpatia e profissionalismo. Depois, é só partir à conquista da oferta histórico-patrimonial e gastronómica da cidade Templária, que de tão vasta se pode tornar cansativa, mas teremos sempre este belo pouso para onde regressar, recarregar baterias e voltar à carga, em todas as ocasiões.