Hotel 5-Bintang di Wilayah Luang Prabang, Laos

It was our first time in Luang Prabang, and we picked Kiridara based on other reviews. Rest-assured, it was a smart choice. The location was great. While not in the center, there is a market super close and a supermarket about 10 minutes away. For the rest the hotel offers a free shuttle which is on call until about 9 pm, and takes you more or less everywhere you need to go. The rooms were clean, nicely layed out and offered everything you need. If something was wrong, it was fixed quickly. The pool was refreshing and offered a great view. The drinks from then pool bar were delicious. The highlight was the breakfast. There was a small, but nice buffet plus a menu. The a la carte menu was the biggest plus. You could pick up to four dishes, each from one category, like eggs, hearty or sweet. Be sure to eat yourself through all the options, while you stay - it‘s worth it! All in all a great stay, and we will come back to Kiridara for sure for our next stay.

They got beautiful river views can overwhelm whatever thing.  The morning breakfast overlooking the river was amazing.   The bad thing is that I have to take a taxi every time I go downtown, but luckily they have shuttle tuk-tuk.

There is room for improvement as it is newly opened. The breakfast selection is not superfluous but very good quality. They change the Asian section every day. The location is convenient to contemplate luang prabang life.

한달 전쯤 가족과 방문하고 두번째 방문입니다. 지난번 이 호텔에서의 따뜻했던 경험이 기억에 남아 다시 찾았습니다. 호텔에 드나드는 투숙객이 많을텐데 만나는 모든 이들이 저를 알아보고 Welcome back이라고 말해주어 감동이었습니다. 환대해준 Yong, Lith, Muhn, Mone 그리고 5/25 저녁 담당이었던 여자 호텔리어 두 분, 모두 너무 고맙습니다.(이름을 모두 물었어야 했는데 그러지 못한 것이 너무 아쉽습니다.) 그리고 아침 탁밧 때 스님이 되는 것에 대한 방법이나 라오족에 대해 친절하고 자세하게 설명해주신 남자 호텔리어분도 진심으로 고맙습니다. 고국으로 돌아가기 전 마지막 여행에 아바니에서의 따뜻한 기억때문에 다시 라오스를 찾을 것 같아요. 또 만나기를 고대하겠습니다.

寬敞明亮的房間、庭院的泳池後是延綿的遠山，度假度假的好去處，老闆貼心服務感動人心，免費安排一日遊全程講解讓我們對老撾人民有更深入的瞭解，推薦的餐廳美味佳餚，感謝大年初一帶我們一家老小5.30去參加佈施，祝老闆蛇年大吉生意興隆。

When our driver pulled up to the hotel by a rickety bridge over the river, we were a bit nervous as the hotel looks tiny from the outside. What we thought was the hotel was actually the lobby and the hotel is actually quite large and sprawling with buildings and bungalows scattered next to the river. The hotel has a lovely infinity pool by the river with a lounge chairs, beach towels and an affordable pool bar with snacks for sale. The rooms were spacious with large balconies. The toilet was by the front door so you had to exit the WC walk around the corner to the bathroom to wash your hands - sort of a weird set up, but did help in the morning for 2 people to get ready. This was the only hotel we stayed in with dual sinks and a long vanity so excellent for 2 travelers and a big plus! The shower was a walk in so east access. The hotel also has a restaurant where breakfast (included) is served in the morning. Unfortunately it was a buffet with limited options and the food that was supposed to be hot was always cold and unappetizing. The hotel uses tiny candles to try to keep the food warm but this method does not work at all. The hotel no longer has a shuttle to town which is a negative as you need to walk across a scary rickety bridge to get to town. The hotel does not have a gym which is a requirement, in my opinion, if you want to be a 5 star resort. My only other comment to management is to find a few better English speaking employees as we had difficulty communicating with staff. Yes we know we are in Laos and should learn to speak their language but I feel when you cater to tourists you need a few people in each area to speak the universal language for business. We did enjoy our stay and can recommend this hotel to others.

This hotel is one of the best I have ever stayed in. Certainly the service was the best I’ve ever experienced. From the minute we arrived until the minute we left it was a fantastic experience. When we arrived we were checked in by Kampoot who was fantastic the whole week. He was always willing to stop and chat and help us with recommendations. Kampoot is a credit to this hotel. The location itself is perfect. With mountains either side and a view of the whole town. The pool is great to cool off in and the food at the pool was excellent. The pizza and pad gaprao were among our favourites. The breakfast had a great selection and the staff were all very attentive. Thongpan served us very well. The room was nice and clean and we had a good view. The only issue was the shower was a little on the hot side and when moved to cold it didn’t really have much power. But apart from this it was a fantastic stay and we would definitely come back. A big thank you also to Lovansinh also on the front desk. She was so friendly and polite. Also at the pool Boonsong and Sengdao looked after us very well all week.

Room was amazing - spacious, clean and modern. The hotel is on beautiful grounds with lovely views. Adult n children bikes are available for use within the property. Something which can be improved is the staff's understanding of English. I ordered room service twice and on both occasions, they had to call me back to confirm my orders and still they got it wrong. Also at breakfast, the staff manning the live stations did not have a good understanding of what is offered - i picked an item ”french toast” stated on the menu and the cook could not understand me. I pointed to the item on the menu, she went to check and came back to say it is not available.

都蠻好的，環境不錯

I cannot express enough gratitude for the Sofitel team in Luang Prabang for creating such a warm, welcoming and accommodating stay. Across all departments, the staff went above and beyond, and collectively set a new standard for Service. Most notably Vard, Leng, Mr. Kao and Youth at the front desk, Mr. Umni, Keili and Souk from F&B and Mr. Anshul Sharma, the hotel Manager, who has done an exceptional job at leading the team and making the Sofitel, Luang Prabang a must stay haven in South East Asia. The hotel grounds were picturesque and serene, the rooms tastefully designed with ample space to luxuriate, the food (particularly breakfast) at Governors Grill delicious and fresh. But above all, the service was unlike any hotel I have stayed. From remembering the small details of our personal preferences, to recommending the best activities and experiences, to assisting with a medical emergency - my partner and I felt truly cared for. I am deeply grateful for such a beautiful and memorable Christmas and New Year, and we already look forward to our return!

It was our first time in Luang Prabang, and we picked Kiridara based on other reviews. Rest-assured, it was a smart choice. The location was great. While not in the center, there is a market super close and a supermarket about 10 minutes away. For the rest the hotel offers a free shuttle which is on call until about 9 pm, and takes you more or less everywhere you need to go. The rooms were clean, nicely layed out and offered everything you need. If something was wrong, it was fixed quickly. The pool was refreshing and offered a great view. The drinks from then pool bar were delicious. The highlight was the breakfast. There was a small, but nice buffet plus a menu. The a la carte menu was the biggest plus. You could pick up to four dishes, each from one category, like eggs, hearty or sweet. Be sure to eat yourself through all the options, while you stay - it‘s worth it! All in all a great stay, and we will come back to Kiridara for sure for our next stay.

They got beautiful river views can overwhelm whatever thing.  The morning breakfast overlooking the river was amazing.   The bad thing is that I have to take a taxi every time I go downtown, but luckily they have shuttle tuk-tuk.

There is room for improvement as it is newly opened. The breakfast selection is not superfluous but very good quality. They change the Asian section every day. The location is convenient to contemplate luang prabang life.

한달 전쯤 가족과 방문하고 두번째 방문입니다. 지난번 이 호텔에서의 따뜻했던 경험이 기억에 남아 다시 찾았습니다. 호텔에 드나드는 투숙객이 많을텐데 만나는 모든 이들이 저를 알아보고 Welcome back이라고 말해주어 감동이었습니다. 환대해준 Yong, Lith, Muhn, Mone 그리고 5/25 저녁 담당이었던 여자 호텔리어 두 분, 모두 너무 고맙습니다.(이름을 모두 물었어야 했는데 그러지 못한 것이 너무 아쉽습니다.) 그리고 아침 탁밧 때 스님이 되는 것에 대한 방법이나 라오족에 대해 친절하고 자세하게 설명해주신 남자 호텔리어분도 진심으로 고맙습니다. 고국으로 돌아가기 전 마지막 여행에 아바니에서의 따뜻한 기억때문에 다시 라오스를 찾을 것 같아요. 또 만나기를 고대하겠습니다.

寬敞明亮的房間、庭院的泳池後是延綿的遠山，度假度假的好去處，老闆貼心服務感動人心，免費安排一日遊全程講解讓我們對老撾人民有更深入的瞭解，推薦的餐廳美味佳餚，感謝大年初一帶我們一家老小5.30去參加佈施，祝老闆蛇年大吉生意興隆。

When our driver pulled up to the hotel by a rickety bridge over the river, we were a bit nervous as the hotel looks tiny from the outside. What we thought was the hotel was actually the lobby and the hotel is actually quite large and sprawling with buildings and bungalows scattered next to the river. The hotel has a lovely infinity pool by the river with a lounge chairs, beach towels and an affordable pool bar with snacks for sale. The rooms were spacious with large balconies. The toilet was by the front door so you had to exit the WC walk around the corner to the bathroom to wash your hands - sort of a weird set up, but did help in the morning for 2 people to get ready. This was the only hotel we stayed in with dual sinks and a long vanity so excellent for 2 travelers and a big plus! The shower was a walk in so east access. The hotel also has a restaurant where breakfast (included) is served in the morning. Unfortunately it was a buffet with limited options and the food that was supposed to be hot was always cold and unappetizing. The hotel uses tiny candles to try to keep the food warm but this method does not work at all. The hotel no longer has a shuttle to town which is a negative as you need to walk across a scary rickety bridge to get to town. The hotel does not have a gym which is a requirement, in my opinion, if you want to be a 5 star resort. My only other comment to management is to find a few better English speaking employees as we had difficulty communicating with staff. Yes we know we are in Laos and should learn to speak their language but I feel when you cater to tourists you need a few people in each area to speak the universal language for business. We did enjoy our stay and can recommend this hotel to others.

This hotel is one of the best I have ever stayed in. Certainly the service was the best I’ve ever experienced. From the minute we arrived until the minute we left it was a fantastic experience. When we arrived we were checked in by Kampoot who was fantastic the whole week. He was always willing to stop and chat and help us with recommendations. Kampoot is a credit to this hotel. The location itself is perfect. With mountains either side and a view of the whole town. The pool is great to cool off in and the food at the pool was excellent. The pizza and pad gaprao were among our favourites. The breakfast had a great selection and the staff were all very attentive. Thongpan served us very well. The room was nice and clean and we had a good view. The only issue was the shower was a little on the hot side and when moved to cold it didn’t really have much power. But apart from this it was a fantastic stay and we would definitely come back. A big thank you also to Lovansinh also on the front desk. She was so friendly and polite. Also at the pool Boonsong and Sengdao looked after us very well all week.

Room was amazing - spacious, clean and modern. The hotel is on beautiful grounds with lovely views. Adult n children bikes are available for use within the property. Something which can be improved is the staff's understanding of English. I ordered room service twice and on both occasions, they had to call me back to confirm my orders and still they got it wrong. Also at breakfast, the staff manning the live stations did not have a good understanding of what is offered - i picked an item ”french toast” stated on the menu and the cook could not understand me. I pointed to the item on the menu, she went to check and came back to say it is not available.

都蠻好的，環境不錯

I cannot express enough gratitude for the Sofitel team in Luang Prabang for creating such a warm, welcoming and accommodating stay. Across all departments, the staff went above and beyond, and collectively set a new standard for Service. Most notably Vard, Leng, Mr. Kao and Youth at the front desk, Mr. Umni, Keili and Souk from F&B and Mr. Anshul Sharma, the hotel Manager, who has done an exceptional job at leading the team and making the Sofitel, Luang Prabang a must stay haven in South East Asia. The hotel grounds were picturesque and serene, the rooms tastefully designed with ample space to luxuriate, the food (particularly breakfast) at Governors Grill delicious and fresh. But above all, the service was unlike any hotel I have stayed. From remembering the small details of our personal preferences, to recommending the best activities and experiences, to assisting with a medical emergency - my partner and I felt truly cared for. I am deeply grateful for such a beautiful and memorable Christmas and New Year, and we already look forward to our return!