Hotel 2-Star di Colorado, United States

I waited for a long time at the front desk of the hotel. The front desk staff was obviously not familiar with the business. I had to brush the room rate. In fact, I had paid all the room rates in Trip.com ! Then I said that I would need 250 knives as a deposit, and other same hotels would have 20 knives! I think it was also because he was obviously unfamiliar with the business! The room is generally ok, but there are several problems with the equipment: there is a bedside lamp that is not bright, the wiring board on the desk works, there is no bath liquid in the bathroom, and there is no soap! Breakfast is a bit simple, the only thing worthy of praise is that the freshly squeezed orange juice is not bad! The overall stay experience is generally very general

The hotel room was clean and comfortable. I got up late in the morning and missed the breakfast. The hotel staff specially brought fruit. Will choose to stay next time.

1. Price was very affordable. I wasn’t expecting too much, but it went well above my expectations for this price. Yes, it’s an old hotel so the furniture seems a bit old with scratches and dents, but the room was kept clean overall. It did have a distinct smell that bothered me when I entered the room, but after a few minutes I got used to it. If you’re hesitating because the price is too cheap, I honestly think it’s only because of its age. 2. Location was not far from the COS airport. Local buses were during ozone season, but if you want to go far you would need to get an uber. The neighborhood seemed quiet and peaceful, but I did hear sirens going off three times during my two nights of stay. 3. The building is a condominium with a few rooms they rent out as hotel rooms. Its residents were primarily retired people who were friendly and chill. 4. The guy at the reception was super friendly. We chatted about our times in the army. I noticed a lot of retired service members in the building throughout my stay which made me feel very safe. 5. Breakfast was not a buffet, but was made freshly per order. Eggs, pancakes, and potatoes were served for free, and I was able to add two strips of bacon for a dollar fifty. Tina, the waitress, was very nice, and Jimmy, the cook, was also friendly. Food was delicious. Jimmy was so excited for me to try his “space cake”, which was also amazing. The outdoor seating has a great view of the mountains, so I recommend sitting outside.

What I like: (1) Tea/Coffee available 24 hours, breakfast is simple but enough choices, egg, sausages, waffles, bread, oatmeal, juices, coffee, tea fruits (2) Staff are professional, explain things well. (3) Furnitures are slightly newer than the other Hampton I stay in. What can be improved: (1) I waited at Island 3 (Door 512) from 745pm till 830pm and called twice in order to secure the shuttle service. I saw other hotel shuttles already dropped by 4-5 times in that mins and even saw the other hotels shuttle, like Cambria dropped by within 30 mins. When I got to Hampton, it was already 850pm and also realised that the restaurant next door is closed. I understand that it maybe out of their usual service hour, yet I wonder if they can do a join venture service with other hotel brands so that customers could be picked up earlier. (2) I was offered the room at the end of the corridor but there are loud water noise coming from the pipes when someone was using the toilet next door or upstairs. Since I was so tired after the longhaul and shorthaul flights and had not been sleeping for 30 hours, I went to sleep at night as usual. However, I am pretty sure that it would bother me when the day I am more sensitive to sound. I did not report it because it was just a short stay. Overall, I would give a 4 star as the staff attitude (check in, check out and cleaning lady) and their service deserve great respect, standard up to par breakfast and clean room.

Location within walking distance to several food establishments and a department store. Location is off I-25 on the north side and away from downtown, quiet and restful. The room lacked a microwave and coffeemaker but overall experience was very good.

This was 1 of the nicest stays we have had this trip. Checking in was very quick and warm. We were welcomed as a pet owner which is very important as some places say pet friendly but treat you like they rather you didn’t have a pet. Why do they say pet friendly? This place was very welcoming and friendly. The room was clean and comfortable. We would definitely come back. The motel is very near the downtown area. This place was excellent.

No-frills, budget-friendly hotel conveniently located. The free breakfast was more than adequate. The staff, although professional and competent, weren’t exactly friendly or welcoming. Biggest issue was the shower/bathtub. The water pressure was laughably weak and the hot water pretty much ran out completely within 5 minutes of turning on the shower. Not a pleasant experience in late fall/winter

I stayed here recently, and unfortunately, the service at check-in was rude and not very friendly or helpful. The overall housekeeping and cleanliness also need improvement. The bed was not the worst I’ve experienced in the past 10 years of traveling, but there was a visible stain on the pillow. Instead of replacing it, housekeeping appeared to simply wipe or clean it, and it still looked dirty. There was also noticeable dust, and the chair had stains on it that made me uncomfortable sitting there. One thing I really liked was the small kitchen area. Having a microwave, refrigerator, sink, and utensils was a nice convenience. However, the utensils were not very clean, and one of the bowls was extremely dirty. There was also no amenities kit provided, which was disappointing. The location is great, and having a casino on-site is definitely a plus. If the management improves the customer service and provides better housekeeping and cleaning training, I think this place could be much better. Overall, the location and facilities have potential, but cleanliness and service need significant improvement.

-Green to the Extreme- This hotel should have 5 stars as they have excellent breakfast, the facility is renovated and in good shape, parking is free and common areas are well-maintained. My main problem pertains to their ”Green” practice, which has been taken to an extreme level. As a ”green” hotel, the lights in the room shut off completely after 30 minutes of in-room motion. Working at the desk in my room, I had the lights shut off 5 times while I was trying to work at my desk (very annoying). Secondly, all of the outlets are set to green timers so they shut-off after 30 minutes. This means that their own alarm clock doesn't work because it resets to 12 AM every 30 minutes......lol.....why is it even in the room? Being green is one thing, penny pinching is another. If they truly wanted to save the environment, they wouldn't have a hot tub and pool (believe it or not, heating these puppies 24-7 costs far more than shutting off visitor's high efficiency LED lights and outlets. Get rid of these bologna problems and you will get five stars.

To stay here is great deal with reasonable price to visit Boulder.We asked to clean up our room during our going out but cleaning wasn't completed at all because less staffs to clean up. My husband changed sheets and towels by himself after giving up cleaning by staffs. Breakfast is not good quality but it's normal American style. (Juices, toast, oatmeal, apple, scrambled egg and waffles etc.) Building is not new but renovated room was inside to become clean well enough. To pay $5 for parking a car isn't comfortable to stay here for 2 nights.