Hotel 5-Star di Hessen, Germany

If I am in Frankfurt, I am staying here. I've sayed in this hotel many times over the last 22 years. I love it. Exceptional service, facilities, attention to detail, and cleanliness. Never let me down. Fantastic breakfast buffet. Hot and cold dishes are plentiful and high-quality. Steigenberger provides good quality hospitality consistency throughout their hotels in Germany. I stayed in many of them and never got disappointed.

Good location, affordable price, everything is suitable. If you don't go to hotels in other European countries, this is the most cost-effective one. Recommended! Stay at ease!

The hotel is far the best hotel in Frankfurt and the surroundings. The location is simply super, you have it not far from the city and next to the hotel is a parking house. Very friendly staff and the service is top. The spa area is also recommended.

This stay was such a pleasant surprise, I just have to rave about it after checking out! The hotel's location is truly unbeatable. It's close to a major transportation hub, which made it super convenient whether I was traveling for business with a packed schedule or exploring tourist spots. Plus, there are plenty of restaurants and convenience stores nearby, so all my daily needs were easily met.

The location is super convenient, only a few hundred meters from the train station, but very quiet. The size of the suite is very large, the facilities are brand new, the kitchen and bathroom are complete, I am very satisfied. Particularly commendable: the breakfast was delicious.

The hotel is in the park, with convenient parking. There are not many rooms in the whole hotel, which are small but exquisite, very beautiful, and have a sense of history. The rooms are quite large. The breakfast environment is beautiful and exquisite.

I stayed here before and it was good. I booked a Castel room for less than RMB2,400 when I stayed here again. The cheapest room starts at less than RMB1,500. But I was given a small room of less than 10 square meters, which was completely different from the pictures. It could only fit a bed and no sofa. I raised an objection, and she explained that there was a smaller Castel room, and then said that if you are not satisfied, you can add 40 euros to change it. I readily agreed. After 5 pm, we couldn't find food in the hotel, so we had to drive out for dinner. When we came back, we found that we had changed to a room that was indeed a little bigger than the previous one. It was not that there was definitely no 25 square meters of usable space, but at least there was room for two single chairs. There was no night light in the room, and the hygiene was average. It was raining heavily outside, and the windows could only be fully opened or fully closed, and the air conditioner in the room did not work. Fortunately, the breakfast was good.

My partner and I had a near train station stay at Le Méridien Frankfurt. The location is perfect—just steps from the main station, making arrival and travel around the city super convenient. We enjoyed strolling along the river and exploring the old town on foot. Psst: Do note the hotel is undergoing major renovation at the time of this review (end of May 2025), which did affect the ambiance slightly. Regretfully, we received a less-than-upgraded room this time around, which was a bit of a letdown. Still, the service and location kept the overall stay pleasant and convenient.

Wonderful! We had a great time - fantastic room, great facility, rich breakfast, very relaxing spa area, sauna was pleasantly empty. We felt very well!

The pool and sauna are not run by the hotel. Several other parties have also told me they experienced the same rudeness as myself. The pool and sauna + gym are overrun with angry patrons (it is a paid health club shared with the hotel), all of whom despise hotel guests sharing their facilities. It is NOT a family friendly amenity at all. The staff (swimming instructor) yelled at my toddler for using equipment adjacent the pool. There were no signs indicating this was not to be used by hotel guests. When confronted, the man was extremely rude and obnoxious, stating the floaties were his and not for public or hotel use. I pointed out there is no signage whatsoever. The hotel itself, however, is exceptional. Just dont use the pool area unless you want to be screamed at.