Hotel Dengan Gym di Algiers Province, Algeria

We booked the hotel before booking the air tickets, but letter got the air tickets a day before our arriving date , we sent several messages to the hotel's e mail address as well as to trip.com to adjust our booking.... none responded to our communications, we tried to contact the hotel by phone, but they do not respond too. with more frustration, when i showed the e mails copy at the reception counter (Hotel) the checked and informed that they have received the mails... did not even bother to give me any explanation for not responding to my request. My colleague and I, had to stay in a different hotel for 1 night and left AZ Hotel Vouge, D or a night before... this non - cooperation not only cost us USD 200 more but had to face a lot of trouble .

The carpet on the floor was a bit dirty, but the room's cleanliness was otherwise acceptable. It wasn't noisy at all. There was a slight smell in the room, but it cleared up once I aired it out. The younger front desk staff were all very good and polite. However, the older female staff member was a bit pushy and unaccommodating. They were very strict about the 2 PM check-in time with no flexibility. For breakfast, there were many types of bread, but very few hot dishes.

I’ve found from experience in Algeria, customer service is not their forte. I’d suggest this is not just the HI but all service sectors in general, perhaps it’s the French influence, but regardless, across the whole residence I did not meet one cheery, polite or energetic person, everything just seemed to be troublesome or beneath them, I blame management however and somewhat by need, I will return however, let me conclude by suggesting the hotel is very nice, my room was well appointed and clean, the restaurant and food within, commendable. As an aside, do book the hotel taxi service to and from the airport, it was efficient and very cheap compared to other countries I visit.

The waiter service is slow and does not take the initiative to clean the room. Others are fine.

Very nice hotel, located 10 minutes by car from the airport and 5 minutes on foot from the Bab Ezzouar shopping center.

Most of the time there's no staff in the reception, Buffet breakfast is very modest, there's no Visa account, there's no Master Cart. Most of the services I've been in the hotel description were not available.

The hotel is ina good location for the airport and the shared taxi stand. The buffet breakfast was really good. The room was very spacious and comfortable. The free airport shuttle is not as good as it sounds. It only goes 3 times a day.

Had a wonderful stay at your hotel. A big thank you to all the staff at the reception, in the restaurant, and to most of the housekeeping team for their kindness and professionalism. The only minor negative: one housekeeping staff member was a bit unfriendly, barely returning greetings. (a sturdy woman) Fortunately, this was an isolated incident that didn't detract from our overall excellent impression. We will gladly return.

The room environment and security are very good. You will be required to go through security checks when entering the hotel gate, and vehicles will also undergo explosion-proof checks when entering the security area. However, most of the hotel buffets are bread (although this is the case in many hotels). The hotel does not allow outside food to be brought in.

The hotel is about half an hour's drive from the city. But the hotel is good, located on the edge of the Mediterranean Sea, you can walk to the beach through the hotel lawn. The hotel facilities are very good and the service is good. recommend.