Penginapan di Britannia Hotel Edinburgh menempatkan anda di tengah-tengah Edinburgh, dalam lingkungan 15 minit berjalan kaki dari Princes Street dan Dean Village. Hotel ini berada 1.2 km dari George Street dan 1.2 km dari Princes Street Gardens (Taman).
Gunakan kemudahan sesuai yang disediakan seperti akses Internet wayarles percuma, televisyen di ruang bersama dan bantuan pelancongan/tiket.
Hilangkan dahaga anda dengan minuman kegemaran anda di bar/ruang istirahat. Sarapan Inggeris disediakan pada setiap hari dari 7:30 hingga 9:30 dengan dikenakan bayaran.
Kemudahan yang ditampilkan adalah termasuk meja/kaunter hadapan 24 jam, kakitangan berbilang bahasa dan tempat simpanan bagasi. Letak kenderaan sendiri (tertakluk pada bayaran) terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 178 bilik tamu. Akses Internet wayarles (surcaj) membolehkan anda sentiasa berhubung, manakala program satelit disediakan untuk hiburan anda. Bilik mandi persendirian dengan tab mandi menampilkan pengering rambut dan berus gigi dan ubat gigi. Kemudahan yang disediakan merangkumi meja dan pembancuh kopi/teh.
"The room was clean; however, it was poorly lit, and the dark wall colors did not help at all. Although we chose a room without windows, we did not expect such poor ventilation or effectively none at all. Our room was located on the ground floor, and there was no reception, while the hotel Wi-Fi also did not work downstairs. Soundproofing was very poor, which contributed to a situation that left us quite dissatisfied.
While my friend was in the common area trying to get a connection, she was disturbed by guests who were clearly intoxicated and were rude and abusive towards her. When I went to get her, I was also sworn at, and we quickly returned to our room to avoid the situation. She also noticed that several people passing through seemed to be familiar with these guests and did not acknowledgethe ongoing situation. Later in the evening, around 21:00, one guest began crying loudly and there was a heated argument between them and another guest. Due to the poor soundproofing, we could hear everything clearly.
We tried contacting reception about the situation, but they did not answer our calls. We felt unsafe leaving the room. Eventually, someone came down and only asked the guests if they were okay, and the situation was left unresolved. The noise continued for quite some time, and our sleep was significantly disturbed. Overall, we felt unsafe staying here."