Hotel Kolam Air Panas di Nara

I believe it is important to acknowledge and celebrate excellence, and I sincerely hope that the outstanding efforts of the hotel team members are recognized for their service excellence: - Wang Yu Wen (Azekura) - Nobukazu Yoshida (Azekura) - Miyamae (Azekura) - Okubo Ren (Azekura) - Murata (Lounge) - Pabina (Lounge) - Kim (Front Desk) - Pitcha (Front Desk) - Arjun (Front Desk) - Dushanta (Front Desk) Some highlights of this stay: - Sparkling Wine provided for Bonvoy members during breakfast, ingredients also sourced from Nara - FHR dining credit has 125usd instead of the 100usd - Azekura the JP restaurant: one of the best teppanyaki and kaiseki I had in JP - no sento but there's a jacuzzi in the pool. The fitness gym was quite comprehensive The regular Room was already very big, comfy bed and clean! No upgrade this time since all rooms are fully booked - service! 100% good! One of the most friendly staff and quite a number overseas staff. - The hotel provide a shuttle bus to Nara station or Kintetsu Below content for those who has time to read To start, it was the first day of the dining experience at Azekura that got me to have not one but two dining occasions at the restaurant. Chef Wang Yu Wen not only delivered a gastronomic experience throughout my teppanyaki lunch course, but he also delivered a very personal one-one dining service experience. His culinary expertise was showcased in every dish despite my dietary restriction, every flavour simply delighted my palate. Kirito did an exceptional service by recommending a great local Nara sake to pair with my lunch course., The second day of Kaiseki was equally delightful and I was extremely surprised to be greeted by the 料理長, Mr Nobukazu Yoshida who honestly provided such an “Omotenashi” experience throughout my time at Azekura. Mr Okubo Ren and Ms Miyamae also delivered great service during my lunch dining on the second day. Overall, the dining experience at Azekura was the highlight of my stay and till now, I couldn’t help but marvel due to the great service that was initiated by Mr Wang Yu Wen. Additionally, I would like to commend the impeccable service I received during the check-in process. I I was impressed at Mr Kim’s patience and service throughout the check-in experience, and I was really glad to get a warm welcoming experience from both Mr Arjun and Ms Pitcha at the lobby. Their attention to detail and willingness to accommodate specific requests made a significant difference, setting the tone for an enjoyable and happy stay. It is evident that the team takes pride in delivering top-notch service, and their efforts did not go unnoticed. Furthermore, the hospitality at the lounge was exemplary. Despite the huge crowd during the festive season, the lounge staff did create a comfortable and enjoyable one. Both Murata and Pabina were some of those whom I felt had delivered great service during the evening cocktail hours. Lastly

I stayed at this hotel for two nights and loved it. The staff was very nice and check in/out was simple. The hotel had a lot of traditional aspects to it and I loved the room. The room was traditional and modern and had all the needed amenities. The hotel is right by the station and a short walk from Nara Park and the downtown area. I would definitely stay here again.

The historical significance of this venue must be highlighted to illustrate its uniqueness in Nara - We signed up for the complimentary tour of the hotel offered to hotel guests on certain mornings of the week and had the pleasure of having Ms. Sato, the director of marketing, introduce the story of Shisui and its past-life as the residence of the governor of Nara between 1922 to 2017, then as Shisui hotel with guest-rooms designed by renown architect Kengo Kuma. The emperor of Japan had stayed on property in post-war to sign the San Francisco treaty. Sato-san's thorough introduction in fluent-english had me realise a stay at this hotel is a unique experience in the way that it is beyond just luxury. The staff had been wonderful and eager to please without pushiness. It was much appreciated, as it gave room for my wife and I to enjoy each other's company at this perfectly peaceful property. The staff had been amazing from the beginning, at check-in, we had Rika-san, a lady with eyes that can smile, to help us check-in while we rest our feet at the lounge with tea, then guide us to our room while briefing us on all its amenities. The rooms were modern with accents of traditional Japanese designs to remind me of the locations' history. Details like the washroom walls that look like zen-gardens and overall wooden decor made my stay at the room one of the most relaxing experiences ever at any hotel. The French-Japanese wine-paired dinner at Suiyou was also our culinary highlight of our two-week vacation in Japan. In summary, after the two night stay, my wife had requested that we should come back to Shisui in the spring, summer and fall to experience all the seasons at this venue.

Very nice hotel，but service is not OK. Maybe I should say”bad”. We booked 1 room with 3 beds for 3 people, due to the booking system could input only 2 names, we have 1 person’s name missing. The 2 ladies in the front desk of the hotel told that we need to pay extra JPN 3900 for the additional bed. Or, we could only have 2 beds for 3 people. I said no, because it’s included in the room charge, we paid already. The ladies have no will to help us to solve the problem, but very interested in charging more. Try to imagine, will 2 people book 3 beds room for 2 beds? why don’t people book a same type standard room to save some money? Please contact with your agent to fix your booking system. Finally a gentleman of the hotel helped to negotiate,and we could live here. The room is really nice and clean. But the service is the worst I’ve ever seen in Japan.

We stayed one night in FUFU Nara on the way from Tokyo to Kyoto. We took a special train - Aoniyoshi from Kyoto to Nara and it was very enjoyable ride. We took a taxi from Kintetsu Nara station to the hotel. Hotel staff greeted us right away and kept the our luggage for us until the check-in time. It is located next to Ukimido and we were able to visit Todaiji and the giant Buddha before the check-in. Once we return, we had a nice cold welcome drink. Hotel staff were very professional and friendly. It was obvious that they take a great pride on performing their tasks. Our room was super clean and modern with some Japanese touches. And the hot tub on the balcony was amazing. We contemplated between FUFU and the new Shisui, but we were very glad that we chose FUFU. At FUFU, I believe all rooms are suites and come with the private open air onsen. We did read some reviews on the noise. We did not notice too much especially after dodging so many screaming school children at Todaiji. At night, we had teppan yaki dinner for our anniversary. It was pretty cool to dress in yukata with a hanten jacket. The sandals were comfortable, also. We walked through the bamboo garden to get to the restaurant. Our chef was friendly and food was delicious. With sake pairing, we had a great time. Breakfast was served at the same restaurant, and the walk was beautiful in the morning. Food was delicious and the service was excellent. The lady who served us explained each dish very politely. It's hard to believe they are so helpful even without any tips. Staying at FUFU made our stay in Nara very special.

나라는 찐으로 다른 호텔 다 필요없고 슈퍼호텔이 갑이네요!🤩 대욕장에 술 라운지에 조식까지 다 해서 이 가격이면 너무 가성비 넘치고 합리적이라 여기서 몇일 묵었는데 직원분들도 다 친절하시고 특히 조식 먹으러 갈때 식당에 계시는 분들이나 청소하시는 분들이나 하나하나 지나갈때마다 눈 마주치면서 다 인사해주는데 너무 친절하셔서 마음이 훈훈했어요🥹💕 그리고 여기 침구류 마약침대에요..😳 원래 잠 잘 못 자는데 눕자마자 딥슬립 했습니다 베개도 본인 목 컨디션이나 취향 따라 고를 수 있는 것도 너무 좋았고 푹신하니 좋았어요! 왠만한 4~5성급도 잠옷은 안 주는데 잠옷 들고 가게 해둔 것도 너무 서윗하구 여기가 어째서 3성급인지 모를 정도로 너무 깨끗하고 좋았습니다..!개인적으로 저는 4~5등급 호텔보다 여기가 더 깨끗하고 손님 니즈를 잘 반영한 베개커스텀 잠옷 대욕장 청결도 여기가 개인적으로 더 등급이 높은 호텔 같아요 방은 좀 협소하기는 했는데 그래도 잠 자기에는 침대가 커서 좋았고 협탁도 넓고 유일하게 단점은 화장실이 너무 협소했다는 점..?과 12시 이후로는 연장 안되고 무조건 연박 해야된다는 것 그것빼곤 진짜 단점 없는게 단점일 정도로 너무 좋았습니다 조식도 맛있구 담에 또 나라 놀러오면 무조건 슈퍼호텔에 묵을게요 너무 푹 쉬다 가용!.! 그리고 4성급에 묵을때도 옆방 소리 다 들린 적 많았는데 진짜 아무소리도 안 들릴 정도로 방음 진짜 잘 됩니다 전철 옆에 있는데 기차가 지나가는지도 모를만큼 진짜 방음 짱짱해요! 왜 인기 있는 호텔인지 다시 깨달을만큼 좋아요! 담엔 무조건 여기 또 묵을게요!

This is the first hotel I left before my stay was over literally in decades - and as it was a no-frills booking, of course no money back. The location isn't half as good as people in the reviews make it out to be; it's a big mass hotel with a Japanese theme only; it's two stars at best (here three; the booking website gave four). The real problem was the rundown, smelly, not deeply cleaned room, and I get - and chose - the Japanese style, but that doesn't mean you won't have any English information at all, nor functionable electricity plugs, and normally if you need to lie down and rest, a futon bed will be made up for you. When arriving, the staff member showing me the room couldn't open the door for five minutes because of the lock, and that stayed symbolical. As the worst was the unfriendly (male) reception staff, the lowest level of hospitality ever, unprofessional to the max - I think they didn't try to accommodate me (literally and figuratively) as they thought if I'd leave they'd keep the money but could rerent the room, as there was some festival in town. Never looking for solutions, always thinking from convenience from their side - from useless waiting to always having better things to do to talk to guests to not even trying to help in any way to create a nice stay. It's rare in Japan that people with an unhospitable attitude work in hospitality. I'm usually neither grouchy nor unduly demanding, as my long track record of tripadvisor reviews shows - this was really a lowpoint of lodging in my life, and one of two of the worst places I ever stayed in East Asia. I was really glad to leave and be back on the train to Kyoto, and I recommend anyone to book a nice Ryokan or a good global-Western hotel in Nara instead.

We wanted to have a very Japanese experience while in Nara and booked one of their Japanese style rooms. Very nice room that was very clean and comfortable. They provide you with traditional Japanese robes to wear while you are in the hotel. Many people wear these to dinner/breakfast or just walking around the hotel. When we went out to dinner they came and transformed our room for sleeping by placing out the futon mats and pillows. Very nice to come back after dinner and have your room ready. They have an Onsen on site that you can use - one for women and one for men. This was very enjoyable after a long day hiking and hangin out with the deer.

‧ 雖然不屬於新型酒店，設施和新型酒店沒有得相比，但設備齊全，價錢相宜，適合一家大小旅遊。 ‧ 這間酒店有很多日本人住，可能有温泉浸的原因吧！酒店有一個很大的宴會廳、一個很大的戶外停車場。 ‧ 最欣賞和讚賞工作人員的態度，幫了不少忙。 ‧ 也要在此讚賞TRIP.COM工作人員，因銀行過數問題又剛好遇到聖誕假期，TRIP.COM員工仍每天致電本人交待情況，真心多謝他們。以後都會在此網站預訂酒店和機票，因為身在外地最感徬徨的時候，TRIP.COM真是幫到忙，令我安心繼續我的旅程，最重要不會掃慶，在此，再次多謝「奈良皇家酒店」和TRIP.COM的員工。 ‧ 酒店距離公園不太遠，徒步可到，只要在公園附近購買食物餵鹿便可以，一包十塊的食物只需要200日元，便可享受餵鹿的樂趣。 ‧ 酒店附近也有一間便利店，步行約10分鐘有數間燒肉店，也很美味，不妨試試。 ‧ 距離地鐵站約15分鐘，每天來回可欣賞沿路風景，前往地鐵站會路經小橋，小橋兩旁有很多凋零了的樹，如果春夏天到訪，小橋夾道兩旁都花，應該很美，有另一番景象。

日本本地遊客很多。整體裝修不是最新的，走廊的高度和房間佈局大都是傳統式的。服務水平很日式，每個服務員都彬彬有禮。泡湯人不多，可能是因為有私湯分流的原因。小馬路對面就是平城宮跡，野地裏可以跑步、散步，空氣好。酒店周圍沒有商業，距離地鐵站商業走路需要十二分鐘，還好酒店提供了晚餐，每餐都是七八道，很豐富。唐招提寺沒開，走路倒是不遠，二十分鐘就到了。