Hotel Hot Springs di Sapporo

The room is spacious, facilities are actually good. the private onsen in room is not huge one enough for 2. speaker there are using a good brand, foods are good, just make sure you got some snacks for yourself before going in. they do provide some snacks .

Everything is great except the trip.com not sending child staying info to the hotel backend. Having few round of conversations with the hotel front desk to settle the problems. Be careful and check with hotel before heading directly to the hotel staying if you travel with kids.

I loved Nukumori No Yado Furukawa! I was an American solo traveler, but my wife is Japanese (we have 2 boys), so I am very familiar with Japanese culture. I wanted to go to a place that Japanese people would love, not a tourist-focused place. From the moment I entered, the service was excellent. I was greeted, checked in quickly, then accompanied to my room for explanations of how everything operates. My room was very comfortable. The facilities, including bath area, foot soaking areas, lobby, lounges, etc. - were all clean and comfortable. The lounge next to the lobby was a cozy place to relax, and most of the lounges included food and drink during at least some point of the day. I visited in mid-October so the leaves were changing color and the temperature outside was crisp but not too cold. Breakfast and dinner were outstanding. I hope to return again with the rest of my family. Highly recommended!

Superb onsen hotel with very chill lounge. Food was great and location is good. Ample parking spaces. Room was quite spacious with own private onsen. Public onsen is also very decent. Good place to stay in Jozankei 👍🏻

It was a great experience and one of the best experience from customer service, food and accommodation. Customer service is 10 stars 🫡🌟

방이 좋고 온천이 좋고 석식 예술 조식 좋고 물은 예술입니다. 두번째 방문이었는데 역시 좋았고 매우 프라이빗해서 진정한 휴식을 할 수 있습니다. 3월에 갔는데 눈이 많이와서 매우 만족. 라운지 쿠키도 맛있었고 방 미니바에 들어있는 술과 음료도 매우 훌륭하다.

Good location, 10mins walk to shopping district, easily access to places. There’s a train station exit in front of hotel as well. Room size pretty small, have to keep luggage under bed, there’s hot bath in the hotel roof, able to enjoy soaking in hot bath under cold weather, but you have to bring your own towel from the room. Try to avoid peak hour, I went at 6+7 is quite empty, however after dinner time 9+10 is very crowded. Breakfast is not as good as the photos shown in hotel website, but still have good varieties to choose from. Able to rent different kind of facilities, eg air humidifier, hair curler etc

The hot springs and buffet are good! Price is very affordable too.. a place where I will come back again to spend a night or two at this onsen town to relax and chill.. winter vibe is great..

Bed is rock hard. After 4 nights, I have serious back ache, plus I'm lacking in sleep, due to how hard and uncomfortable the bed was. The pool facility wasn't fully open (it only does so in August). The last week in July at least opens the some of the outside area for use, but it doesn't fully open until August. They'd also made the 25m outside pool a wipeout/ninja obstacle course so, if you want to actually swim [do some lengths etc] then the only place you can do this was initially only open in August and even then it is now taken over by an obstacle. The indoor sections are open all year round. You have to pay extra to access the slides - not too crazy at 500 or 600yen depending on the day for unlimited access (you're given a wristband). Breakfast was ok. Wide variety of foods - some of which I wouldn't normally associate with breakfast, but still nice to have choices. Signage claims it gets busy after 8am. This is definitely not true - it's busy when it first opens at 7am and then slowly gets quieter over the 7~10 opening times (last entry at 9:30). Can't speak about weekends tho. Shuttle bus is busiest at the 5pm time slot. Overall, a ”resort” that claims to be 4 stars it most certainly isn't. 2 stars yes. 2.5 maybe. But the whole place just feels quite dated and far from the luxury expected from a ”4 star hotel”. Apart from the bed as I've already mentioned, the room was a good enough size but all the decor and controls were old. The Aircon control was worn and glitchy (button presses would turn it off etc) but at least it worked and made the room the temp we wanted. The lighting panel has had so many changes there are stickers on it to blank out buttons which no longer function - fair enough, but maybe spend a bit of money on a decent upgrade??? This hotel isn't cheap!

”Renovated (uneven), great onsen, convenient location” Most of the hotel’s facilities were recently renovated, so they felt new and beautiful. However, only some of the rooms had been updated. Our room was older—not too old, but slightly disappointing compared to the pretty new lobby. That said, it was clean. Our room was near several Chinese tourists who often talked in the corridor, but it was quiet at night. Buffet dinner and breakfast were included. The food was okay—good compared to other countries, but average compared to other Japanese hotels. The onsen was excellent, with multiple pools at different temperatures, including cold baths and an open-air onsen (though partially enclosed due to the hotel’s location). There was a lounge area with free soft drinks and massage chairs before entering the onsen. A table tennis area was also available, though in the basement and a bit hot, so we didn’t play. The reception spoke limited English but tried their best to communicate. There was also a self-service coffee machine in the lobby with a lounge area to relax. The hotel’s location was very convenient: close to the bus stop, with convenience stores nearby. During our summer visit, the illumination event was walkable from the hotel.