"The location is perfect, making it easy to explore the city while still feeling peaceful and relaxing.
The breakfast was a real highlight: excellent variety, fresh ingredients, and delicious options to suit all tastes.
The rooms were clean, comfortable, and well maintained, and the staff were friendly, professional, and always happy to help. Overall, a fantastic experience and great value for money. I would definitely stay here again and highly recommend it to anyone visiting Sofia"
"Overall cleanliness of the whole property is ok as the cleaner did her best from what I saw, but unluckily my bed was not as clean as I expected. Hope the color on my bed cover and pillow was stain not dirt (see pictures). Also when I wanted to extend my stay for the next day and came down to receptionist, he said he had finished his shift and asked me to come back in the morning, while his shift was actually not finished yet (there is a written information what time reception is supposed to close). Other than those two issues, it was a great stay, kitchen is spacious with stoves, sink, fridge, table and chairs, living room."
"The hotel is at a great location, check in was very convenient. The room was big and the bed was very comfortable. The shower smelled bad. Aircon didn't work. The cleaning ladies where smoking inside the yoga room while we were working out. Reception wasn't occupied, the whatsapp number was super helpfull and always replied quickly"
"This was a great find for travellers. There is a shared bathroom, toilets, kitchen and lounge area. Everything was very clean. We stayed in the deluxe double room that had fantastic views of the city from the balcony. Towels and bedding were included. The property is on the 7th floor opposite the park and is a short distance from the metro station."
"I stayed here four nights and thoroughly enjoyed my stay! The hotel is an older, classy, clean, establishment with spacious rooms, a wonderful breakfast buffet with numerous choices, as well as coffee’s, cappuccino, espresso. The staff were all very friendly and professional. The shower had the best water pressure of any hotel I’ve been in. It is perfectly situated with local shopping, restaurants, and the numerous top sites of Sofia within walking distance. It is absolutely a great value for the service they provide. My thanks to the staff for a wonderful four-day day here and beautiful Sofia, Bulgaria."
"Ten days ago I stayed there was nice So I prefer to stay again.
This time better than before. The room and bed was very comfortable and clean.
The hotel is good location walk to everywhere also is quite and peacful.
The hotel staff is good, kind and helpful.
Thanks again!"
"📍 Location & Pricing
• Location: Sofia, Bulgaria. Strategically located near the main transport hubs.
• The metro station (coming from the airport) is very close.
• Tram stops are on the corner, and the main bus/train station is just a couple of blocks away.
• The city center is about 1.5 km away.
• Price Range: 79€/d.
🛏️ The Room Experience
• Room Type: Twin room on the 11th floor.
• Size & Cleanliness: Adequate size and clean.
• Bed: 110cm firm mattress, reported to be very comfortable, with two soft pillows.
• Amenities: Flat-screen TV, coffee maker, fridge, and hairdryer included.
• Drawbacks: No major issues mentioned.
🚽 Bathroom Details
• Cleanliness & Setup: The bathroom was clean.
• Shower/Bath: High and slippery bathtub. Water pressure was very good.
• Products & Towels: Basic amenities were provided. Some towels showed signs of wear with frayed edges.
🍳 Food & Beverage
• Included: Yes, breakfast was included.
• Variety & Quality: A very complete breakfast buffet, offering both hot and cold, sweet and savory options, including some local specialties.
• Negative Point: The only drawback was the juice, which tasted artificial, like a powdered mix.
🏊 Common Areas & Facilities
• Facilities: The hotel features a spa, sauna, indoor pool, a restaurant, a cocktail bar, and a ******.
👨💼 Service Evaluation
• Reception: Morning staff was serious. Evening staff seemed bothered by questions regarding the spa.
• Cocktail Bar: Staff here was very kind and friendly.
• Spa Staff: Described as serious, speaking only the bare minimum of words.
• Daily Housekeeping: Room cleaning was minimal; they only straightened the duvet, leaving the pillows as they were. Coffee and tea amenities were not replenished.
🚗 Transport & Access
• Public Transport: Excellent connection. Very close to the metro line from the airport, with tram stops nearby and the main stations within walking distance.
🔐 Security
• Access Control: Access is managed via a key card.
• Safe: There is no safe deposit box in the room.
Final Verdict:
✔ Top Strength: The super comfortable bed combined with the excellent location near major transport links (metro, bus, train).
❌ Main Drawback: The service was inconsistent, particularly the minimal housekeeping (no coffee/tea refill) and the unenthusiastic staff at reception and the spa."
"This is the most affordable price for a queen bed hotel with attach bathroom, but the size of the room is like a shoebox - but they provide ample toiletries, towels and hangers to hang ur clothes. Location is abit far from the main attraction, but you can take a tram (10-15 mins) away and its all good, theres a few supermarket, cafes and pizza place nearby. The staff is really great too"
"the room was satisfactory at a whole, esp with the little balcony attached for a small laundry zone, electric water kettle for making hot tea, a small refrigerator for use, a big plastic bucket in bathroom and hair dryer provided. The lightings are bright enough. TV also offered a few channels.
if a microwave or a small oven could be provided by the hotel for customers reheating their takeaway food or bread, alongside with a mini size folderable tea table, they would definitely earn an extra score by all customers."
"The location was brilliant, a short walk away from the centre or many public transport options including bus, tram or metro right at the door of the hotel. The room was spacious, with comfortable amenities. The staff did a great job of replenishing soap/towels on a daily basis. The room was always warm, made it nice to come back to after a day of exploring."
42 ulasan
7.5/10
1 malam
Daripada TWD 1,851
Semak Ketersediaan
Lihat semua Hotel berdekatan Stesen Kereta Api Sofia Central
Lihat ulasan pelancong lain tentang hotel di Sofia
Lihat semua
Semak ulasan daripada pelancong lain untuk membantu anda mencari penginapan yang sempurna
9.4/10
Menakjubkan
PPengguna TetamuLocated in a business park out of town but that suited us for what we were doing. Room was amazing, bed was comfortable, room service was great, bathroom products were good, buffet, and spa was also amazing.
JJn_foodieBest 5 star property in Sofia hands down.
.The room was spacious with contemporary and minimalist design but still very functional. There's even a divider between the bathroom to the rest of the room so it felt like staying in a junior suite instead.
.The facilities were amazing, best indoor pool I've been to ever. It was fitted with all the aqua techs which provide so many massage options. There's also 2 types of saunas, a salt room, a steam room and even a ice tube filled with ice.
.The food at the hotel restaurant was amazing
.The service was so good because I was very frustrated and hangry as the QR code and the TV ordering system didn't work and I called the restaurant repeatedly and no one picked up. So I went down and spoke to Daria, who listened to my concerns and personally took me to the restaurant so that I can order something from the restaurant menu that I really wanted to take back to the room which is not supposed to be done. Diana from In Room Dining even came to deliver the food to my room for me, which actually wasn't her job. I felt looked after and treated like a guest in a 5 star property.
To top it up, we decided to have lunch at the hotel restaurant after checked out and met Vladislav, who gave us an amazing service from food to drinks. Absolutely perfect.
I will definitely come back to stay here next time I am in Sofia and will recommend it to everyone who's coming to Sofia.
PPengguna TetamuThe Junior Suite was wonderful, essentially a studio apartment with a well-equipped kitchen and dining area, large windows, a private balcony seating area and extensive shelf space. The bathroom was very modern with a very nice tall shower. The beds were very comfortable and the room was large, with a couch. Definitely a great place for both short and long stays.
There were a few small inconveniences in the room, but nothing that affected our stay (water seemed to leak over the door of the shower onto the shower mat; toilet seat was very stiff and loud to open/close; closets were very wide but oddly short to accommodate extra drawers, so too small to hang dresses in full length; the automatic lighting inside the closets did not turn off correctly; and our key card stopped working in the middle of our stay and had to be fixed at the reception). The hotel is very close to a tram stop, so it's easy to get into the city center, and it's also very close to the Cultural Center. It is a bit more of a trek to walk into the city, but still possible in 20 minutes or so. The hotel is located on a small street off the main road and the sidewalk leading up to it is very narrow and in disrepair. You would not guess that the inside of the hotel is so sleek and modern based on the older surrounding area.
FFilipino Traveler & Entrepreneur - Beverly VegaHotel was nice, glad that I’ve found it online, it’s hard to find a good hotel to book online due to tons of negative feedbacks, but this one has a great feedback so I booked it. And it did not disappoint me.
Hotel is clean with good fragrance that you can smell the moment that you’ll enter the lobby / reception.
Service is great, friendly and accommodating staff. The room is spacious, seems like a 4 star room for me. They serve breakfast, with tons of seats where you can relax after check in while waiting for your next trip or flight.
I forgot my bag in their lounge area / lobby before I went to their restaurant to take coffee. Then was in a hurry to go to the car service I booked outside when it was already time to go to the bus station going to Romania. After arriving at the bus station, I noticed that my bag is not in my possession, when I was about to get my other phone. Because I have other luggages to carry and was in hurry.
I was worried sick that it will be lost, my bag, glad that it was there. The staff handed it over, they kept it, and nothing was missing. After getting it, I got an email from the booking app where I booked the hotel, telling me that Amar Design Hotel contacted them saying that I left my bag at the hotel. And they were asking for my contact number to reach me, they were to kind to do that right immediately. But I already got the bag.
Still thankful and grateful to their staff.
I would definitely check in here again when I get back to Sofia, and will recommend it to friends who are traveling here.
Thank you. It was a nice stay, and their service made it even great!
PPengguna TetamuEven though I only stayed for a few hours to get some sleep, this was the hotel with the best-smelling bed sheets I’ve experienced so far. It really left a great impression on me. The only issue was waiting a bit too long during check-out. But I would definitely choose this hotel again.
CCagbacovVery Disappointing Service – Not Worth the Price
I recently stayed at Hotel COOP Sofia and had an unpleasant experience with one of the receptionists, Mariana. When I called the reception to request some ice for my room, she informed me ,in a rather rude tone ! That the hotel does not deliver ice to rooms and that I had to come downstairs to collect it myself.
As I tried to explain that I had received ice in my room the previous evening, she abruptly hung up the phone. When I went down to the lobby to clarify the situation, I told her that her behavior was unacceptable and that an apology would be appropriate. Instead of apologizing, she claimed she was “too busy” and that there were “too many guests,” although the lobby was completely empty at the time.
She then asked, again in a dismissive way, whether I still wanted the ice. I requested to speak with her supervisor, but she pretended not to understand what I meant. Eventually, she brought me a small amount of ice in a paper cup. Only after I insisted did she return with an ice bucket and tongs.
This level of service is far below what one would expect from a four starts hotel of this category. The experience left a very negative impression, and I will certainly not stay here again.
Aside from this, the hotel’s facilities are average at best and do not justify the price. The only real advantage is the availability of parking, which also comes with an additional charge of €12 per day.
TTeh Siew HoonWe are not really like this hotel. The hotel is too dark to our liking. Hotel very old unless you like antique building and dark environment. We checked in to our room and found out toilet seat was broken. We have to go down to the reception and asked for another room. The narrow staircase in the room was not convenient to move our luggage. Overall we feel that it’s not worth for the room price.
PPengguna TetamuNice clean standard Ibis Hotel. Airport shuttle available every 20 minutes, very convenient service; 5-8 minutes drive.
Two minors issues with the room; external bathroom door knob was missing and some water leaks under the sink. The housekeeping should observe such small details and act accordingly.
Comdortable bed, good aircon.
Some teabags and coffee should be made available in-room for guests.
Restaurant's prices are a little high ~20€ for a good and decent hamburger.
Breakfast buffet ok.
Reception, restaurant and shuttle's staff were all friendly and responsive.
In all a good and very decent no frills airport hotel.
OOlCrWanted a cheap place for my weekend stay, and this place also looked cute. Whilst the rooms were fun, the general hallway and shared spaces were not so clean.
Despite being told there was free luggage storage, this was unavailable when I arrived - I wasn’t even given a key to my locker in the room. One guest had told me his shoes had been stolen on his first night, so you can imagine I was concerned for my luggage as I could not store them securely.
Ended up checking out early, finding a cheap hotel that promised privacy and security.