Hotel berhampiran Stesen Skytrain Bridgeport, Richmond

I stayed here for one night while I was in BC on a biz trip before catching my flight home. The location was very convenient—only about a 10-minute drive to the airport—and parking was easy thanks to the large front yard. The place itself was lovely: spotlessly clean, thoughtfully designed, and you could really tell the hosts had put a lot of effort into making it comfortable and welcoming. One highlight for me was the washer/dryer combo. It was exceptionally clean and worked perfectly, which was a huge plus after dealing with some less-than-clean laundry facilities elsewhere during my trip. I didn’t get a chance to use the bathtub, but it looked fantastic and had a really unique design. And I have to mention the little details too—the toilet paper was surprisingly high quality, which genuinely made me go 👌🏽👍🏼lol Although there wasn’t air conditioning, the fan provided was more than enough- blows icy breeze. Overall, I had a very comfortable stay and wouldn’t hesitate to recommend this place, especially if you’re looking for somewhere with reasonable price, clean, convenient, and close to the airport.

It’s very convenient if we have a layover at the airport. The rooms are nice and clean. The front desk is friendly. They gave us late check out after learning that our flight got delayed for 5 hours.

All satisfied with the hotel but not Trip.com where we booked in this hotel, we have to pay for the breakfast when booking with Trip.com, but indeed the hotel offers complementary breakfast, we are eating the same things paid or not paid. I think this is the problem rested with Trip.com taking advantage of tourists not familiar with local practice charging us expensive ”supposed to be free” breakfast.

It was my second time staying at this hotel. The staff were friendly and tried their best to arrange an early check-in for me even though it was only about 30 -40 minutes earlier than the official check-in time. Ryan and the manager were both very helpful. The housekeeping staff were also super friendly. I accidentally went to the wrong building and they kindly helped me out. The hotel was clean and tidy as usual. However, there are two things I need to complain about. First, the TVs in the room were still logged into the previous guests Netflix accounts. I couldn’t find a way to log them out so I ended up using their accounts to watch a movie which was a bit weird and concerning. Second, the room door didn’t close properly. I didn’t realize it until I returned to the room a few hours later. I then figured out that you have to pull the door very hard to get it to fully close otherwise people can get into your room without access code.

We stayed one night in the Icon room. The room was spacious although it was not the largest in the hotel. Modern decor and furniture placement were very special. My bathroom only had a shower but it was spacious with overhead showerhead. We caught the complimentary shuttle from the hotel and the driver was friendly. We did not had breakfast. The price was very high for the night I was staying. The surroundings are mainly parking lots and some industrial areas though.

The housekeepers at this location steal! They not only steal, they lie when found out. I came with my dad and wanted to drop him off for an early flight before coming back to relax before checking out. I specifically told multiple receptionists that I wasn’t checking out as I left on the shuttle. When I got back, not only had they checked me out, they raided my fridge full of food I’d saved for my Ferry ride and ate everything! And since it hadn’t even been 3 hours since I saw the food, it was so obvious that they were lying when I asked where it was. The poor receptionist at least refunded the money I spent on the food but my goodness! Up till the end, the housekeeper kept lying. She even went as far as bringing me a warm bottle of Pepsi to make up for all the food she and her cohort stole, as if that did anything. I was so close to losing it at that point, but I noticed how horrified the receptionist was at the audacity and chose not to make a scene, only to get my food refunded. Some advice, do NOT put anything in your fridge unattended. 0/10 for playing in my face like that and lying.

We were celebrating a couple of birthdays among friends and were so happy that the hotel had shuttle service from the airport. My friends’ flights were cancelled a couple of times the night before so we were not able to meet in Seattle as planned, so we met at the hotel. Fiona, on staff at Sheraton, kindly received us and assisted us with getting lounge access and breakfast for all so we can relax after being up all night due to flight cancellations. Unfortunately, the following night the hotel suffered a power outage from evening through the next morning causing temperature in the room to vary and hot showers not possible. It could have been seen as a really bad start to the trip but fortunately Fiona came through getting a portion of the night refunded, some hotel points, Starbucks drinks and pastries and late checkout. Fiona was very understanding and accommodating allowing us to continue our trip enjoying it together.

Great overnight hit. The front desk staff was great. He got me all set up and when I had to leave super early in the morning, had a little breakfast bag for me ( I was leaving before the proper breakfast included was open). Helped me get a taxi, so all good.

The overall experience was excellent. The pricing was very affordable, and the service was impressively quick and efficient. It felt convenient from start to finish, making it a great choice for anyone looking for both value and speed. The staff handled everything smoothly, which saved me a lot of time and effort. Considering the balance of cost and quality, I truly felt that this service delivered exceptional value. I would definitely consider using it again and recommend it to others who appreciate reliable and budget‑friendly options.

We had a great experience with this place, cozy, quiet place to stay. Very convenient location, room is clean, all facilities are well maintained. We were offered with coffee and tea for free, all instructions were explained patiently. Will be our first choice to book next time we visit Richmond.