Hotel berhampiran Ottawa Convention Centre, Ottawa

Just needed hotel for one night. Easy check, check out. Clean room, well appointed. Met all of our needs. Would recommend to others

Everything was great specifically the girl at the front desk was awesome, she helped us when we had a problem with the door lock of our room, we tried everything but could not open it I guess the battery was dead. She was very helpful, whenever I would visit Ottawa I would definitely like to stay at the same hotel. Her name is Navneet I want to give her 10 stars, thanks Navneet.

The hotel is at the heart of Ottawa, right next to Rideau Center and Byward market. There are many restaurants and stores near it. The room is very clean and spacious, and the environment of the hotel is very nice.

Great stay. Central location downtown. Comfortable bed and pillows. Felt relaxed and revitalized. Room as upgraded at check in by the receptionist so that was a bonus!

We stayed at the hotel for 6 nights, they had issues checking us in as the booking was made through trip.com which went through *******. Somehow they figured it out later. The room was spacious, clean. They provided room services every day except for one day when they were understaffed. Shower has only half door so be ready for some splashes. I recommend bringing your own body wash (they provide soap which is hard to wash off) and shampoo. People who can't sleep with noise in the room, should consider their options. Air conditioning is super loud (like factory machine) , it constantly woke us up at night, there is no option to open a window instead. Breakfasts are always the same, not a single thing changes: fried/boiled eggs, sausages, pork?cutlets, pancakes, apples, oatmeal, bread. The dining room was always overcrowded, the space should be at least twice as big. Sometimes we came and there was no food, so we had to wait for someone to come and bring food (they don't have a person there on a regular basis). I can't say our experience was bad, but it was not great either.

This is an amazing, historic, world famous hotel. It combines luxury with outstanding service. The location is in the heart of the historic area. Just a minute walk to Parliament and the iconic buildings. It’s situated on the river if you want to ice skate I. The winter. It’s a must stay for the travel who wants a quality experience and great location

Where to begin... first of all, when I made this booking, there was no mention whatsoever of HEAVY DUTY CONSTRUCTION beginning every day at 7 a.m. Naturally upon checking in, I'm informed that there is intense construction happening right next door. And yes, it was brutal. I also SPECIFICALLY booked this hotel because there was an option to reserve now, pay at the hotel. Here are some direct quotes from my booking confirmation email: ”You'll need to pay upon check-in at Andaz Ottawa Byward Market, by Hyatt,” ”Your payment will be handled by Andaz Ottawa Byward Market, by Hyatt,” and ”Pay at Hotel.” Sure enough, I get there, and the money's already been taken out of my credit card and I owe nothing to the hotel upon check-in. (This matters for reimbursement purposes at the company I work for.) Lastly, I was told when I checked in that housekeeping would be visiting every third day -- that was fine by me. But the very first day, I come back to my room after a long day and someone's been there, replacing towels, removing the minimal garbage in there, etc., which I was not at all prepared for given that I was advised the opposite. It made me extremely uncomfortable because all of my personal effects were left throughout the room, not expecting housekeeping given that I was advised no housekeeping would be coming until the third day. I'll be honest, that creeped me out as someone travelling alone. The staff were apologetic but I didn't find their explanation at all sufficient. (The housekeeping manager and front desk attendant completely contradicted each other.) Overall, such a chaotic stay. Oh, and, the heat in my room didn't work. Had to request a space heater... I mean, c'mon.

1. The breakfast options were very limited. A greater variety would significantly improve the experience. 2. One of the male reception staff members was quite rude. Staff should be polite, courteous, and welcoming—a simple smile can go a long way in creating a positive atmosphere. 3. It was disappointing to see that the welcome packet was only given to selected guests during check-in. This inconsistent treatment does not reflect well on guest service. 4. The location was not ideal, and the area outside the hotel felt unsafe, especially at night. 5. On a positive note, the room itself was very good—clean, comfortable, and well-maintained. 6. The room servicing staff was very friendly

Great place to stay nice & clean not far from downtown . Private parking and room for 3 people was big with a big kitchen. I definitely recommend . Price is also affordable.

Mejor elija otro hotel. El barrio en el que está.... El desayuno es una bolsita de papel con un pequeño yogurt, una magdalena y un pequeño tetrabrik de zumo y te vas para tu habitación. En las fotos del hotel se ve una sala para desayunar pero que no funciona. La insonorización de la habitación es nula, se oye a los otros huéspedes. Cerca tienes sitios donde comer y un supermercado.