Hotel berhampiran Pusat Beli-belah Square One, Mississauga

Very convenient for a late evening arrival at Toronto Pearson Airport. Guests can use the hotel’s free shuttle bus to & from the airport

I love staying in this Sheraton because it's only opposite the airport entrance, connecting to T3 by a 1-minute walk. The vibe is very relaxing, and the room facilities are very comfortable. I love the mattress and the shower, which were well supported and had intense water pressure, respectively. I would love to come back next time, but to be reminded that the breakfast is only provided a la carte with CAD$25. The buffet breakfast are only offered if you book the room on its website.

It was a nice comfortable room but the hotel was a let down for us. First we needed to wait for 15 minutes for a check in with a small child in our arms at night, because there was only one receptionist who was also working as a cashier to a shop in the hotel and just prioritised the people leaving the shop instead of the coming guests. The thought of combining a receptionist and a cashier being a good idea is beyond me. The swimming pool was another let down. We booked it for the slide but in the pool we learnt our almost 5 years old daughter is too small for the slide. We offered we could slide with her, but it was also not allowed. We complained and literally nothing was suggested as a solution. Not even an apology. The posters for the slides are very misleading and when booking there was no information clearly visible that there are such restrictions for the slide, that is so eagerly advertised. All in all, this was the worst stay we have had for a while due to the incredibly poor service.

I really enjoyed my stay here so extended it for another day. This hotel has great front desk staff that answer all questions and put me at ease. It has the perfect location for a quick exit, being beside the airport. The restaurant food is delicious. The room I stayed in was clean with airport views. It was quiet and extremely effective at keeping the light out for a great sleep.

Although I prefer when airport hotels are actually in the airport, I guess that's not how it usually works. This place did what it was for, though, and did it pretty efficiently, too. I had hurt my hand while hiking on my trip, and on my way out the woman behind the desk cleansed it and rewrapped it for me. Great service!

A lovely jewel of a hotel right by the Pearson airport. It serves its purpose well; it is primarily for guests flying in or out of Toronto the following day. No reason not to stay longer, except for price and the fact it's in a highly industrial zone. The staff are highly professional, the amenities are plentiful, and the hotel itself is spotless and decorated beautifully. The rooms are small though well-appointed, and all anyone needs for a quick overnight stay. The hotel restaurant is extremely pricey and seemed like more of a bar than anything else; however there are plentiful nearby restaurant options to either go out to eat or order delivery. There is a pool and gym, though I was too pooped from a day of travel to just get to the hotel to use them. Front desk will happily arrange an early wake up call to make sure you don't miss your flight! Would happily stay there again should the occasion arise.

We were very disappointed with our recent stay from April 27–28. Upon checkout on Monday morning, the receptionist, Arshiya, did not greet us or show any signs of friendliness. When I asked a few questions before leaving, her responses were curt and came across as rude—she didn’t smile or make any effort to be welcoming. We’ve stayed at many hotels across the U.S., and this was by far the coldest reception we’ve experienced. We expected a higher standard of hospitality, especially in Canada, where friendliness is something the country is known for. The room itself was okay, but there was a strange odor that made our stay less comfortable. The wifi might seems have a problem too. On a positive note, the food was excellent—fresh and well-prepared—and the person who greeted us during the meal was warm and welcoming. Their kindness really stood out and helped improve our experience. I would recommend providing Arshiya with additional customer service training to ensure she can offer the level of hospitality that guests expect and that will enhance the overall quality of your business.

I stayed for three days with my daughter for a mom and daughter trip. Appearance is beautiful and desk staff was nice and helpful but I don’t think the room we stayed is appropriate for guests who pay for it. I chose this place for a free parking and close to YYZ. The room was incredibly small and structurally wrong for people to move inside the room. The washroom door fully didn’t open and the ceiling was very low so I had to be very careful not to bump my head to the ceiling. The room picture they posted on the website looked great and cozy but that isn’t important anymore if we can’t move around. One more, they had a wedding party on the second day and very loud music was on by 1 am and next day there was another party but it wasn’t that loud. You have to check if they have party guests during your staying before you book.

The hotel is a bit old, and there were some maintenance issues during my stay. The outlet by the bed seemed to leak electricity, the hair dryer plug was loose, and one of the desk lamps didn’t work. Although the room was advertised as non-smoking, there was a strong smell of smoke in the bathroom. The cleanliness could be improved as I noticed dust in several areas. Breakfast was a little disappointing and quite basic. On the positive side, the front desk staff were very friendly and helpful. They also offer an airport shuttle, and it’s possible to adjust the time if you need to go to the airport earlier.

NU Airport Toronto Hotel in Mississauga is an ideal choice for weary travellers. Its convenient location near Pearson Airport makes it perfect for a restful night’s stay. The hotel offers essential amenities like heating, air conditioning, WiFi, TV, toiletries, a microwave, fridge, and a coffee maker. The spacious double bed and clean room provided a comfortable environment. The quiet atmosphere added to the overall comfort. It would be nice if the hotel provided complimentary water bottles. A free airport shuttle service is a great perk. Call the hotel upon arrival for pickup and speak to the staff for drop-off for your next flight. You can also conveniently order food through DoorDash or Uber Eats and have it left outside your door. The reception staff, Taran, was kind enough to allow a slightly late checkout, which was a blessing given our exhaustion. The only downside was the hotel taking a record of my credit card, which they claimed was for their file. I highly recommend NU Airport Toronto Hotel for travellers seeking a break, rest, and rejuvenation before continuing their journey.