Hotel berhampiran Taman Ding, Suzhou

It got off to a bad start; we were dropped off at the end of Daru Lane and the hotel was just across Shengli Brigde. Unfortunately there was a minor repair work along Pingjiang Road leading to Hotel, so we have to make a detour via Pingjiangli, Xiaojia Lane and Xuegao Bridge. We were checked in with amicable and heartwarming hospitality. The receptionist provided us with extra breakfast coupons, helped with luggages, and showed us to our room. She gave us directions on where to go to hail taxi and the drop off points closest to the hotel. The housekeeping auntie was very friendly and helpful. The room was clean, spacious and had strong air conditioning. The location is perfect for exploring Pingjiang Road, Guanqian Steet and nearby attractions. We wandered along Pingjiang Road, explored alleys/stone bridges and attractions. We also did a walking tour for Suzhou Museum, Humble Administrator's Garden and Lion Grove Garden.

I am absolutely in love with this hotel! First of all, the hotel is located inside the scenic spot. One of the staff called me in advance to arrange a time to pick me up at the entrance of the scenic spot. My Chinese is not good so normally it's very awkward for me to speak over the phone in Chinese but she was very patient with me which I appreciate. Not only did she escort me to the hotel but she also carried my luggage for me. The decor inside the hotel has a beautiful, rustic asthetic which matches the feel of the ancient town. I really like table and chairs in my room, overlooking the pond. The pond also has koi fish and turtles! It was a beautiful touch that added to the overrall feel of the hotel. I loved these little details such as theovely traditional Chinese tea set (with a variety of complementary loose tea leaves), and the stylish coffee mugs. Unfortunately I came to Zhouzhuang during a severe typhoon which caused a leak and power cut in my room, so when I alerted the staff, they immediately gave me a new room. They even helped me pack my things so I can change rooms as soon as possible. The new room I went to was equally as beautiful. Not only is the hotel beautiful but it also has great amenities. Both rooms I stayed in had a stone bathtub which were both very deep -you could float it in! If you come here, I would recommend you bring some bubble bath with you like I did for maximum relaxation. I also made good use of the pool. The pool is a little small and a bit too shallow for an adult, but you can still have an enjoyable swim. Lastly, the tea room and cafés are also a nice addition to the hotel. My second room didn't have a table and chairs like the original one I booked, so I went to the tea room to eat my breakfast. It's also a cozy and comfortable room just to relax in if you're feeling lazy. As I have mentioned throughout this review, the service is second to none. Not only did the staff help me get to the hotel, but after I checked out they also carried my luggage and escorted me to the taxi. Throughout my stay I was offered fresh fruit and coffee several times, and as I mentioned earlier, I was immediately helped when I had to change my room. Whenever I struggled to communicate in Mandarin, the staff would try their best to speak English or would be patient with my hesitation or mispronunciation in Mandarin. This is probably the best ever service I have experienced on my travels. In summary, it's a beautiful hotel, in a convenient location with great facilities and helpful and kind staff. Not only will I come back again (and with my family next time) but I will recommend all my friends and colleagues to stay at this hotel if they ever plan to visit Zhouzhuang.

We had a really wonderful stay at this hotel, and one of the biggest reasons was the outstanding service from the front desk team. From the moment we arrived until check-out, they were incredibly warm, friendly, and genuinely helpful. They kindly helped arrange a better room for us, which made my stay even more enjoyable and comfortable. Plus, they provided children's slippers and toothbrushes at check-in, showing great hospitality towards kids. The hotel is new and very clean. The location is absolutely excellent, near the Pinjiang Road area, one of the most beautiful and famous ancient streets in Suzhou. Highly recommend, we’ll definitely book here again next time.

I had a wonderful stay at Wenlv Gusu Yard Donghuali. It’s more of a charming 民宿 than a traditional hotel, and that’s exactly what makes the experience so special. The service was exceptional. We had very heavy luggages, and the staff immediately offered to help us carry them up the stairs to our rooms. If you order food delivery, the staff will also kindly bring it straight to your room, and they were consistently helpful with any of our requests. They also prepare a healthy and delicious breakfast every morning, which was a lovely way to start the day. The location can be a little inconvenient at first as the 民宿 is tucked deep inside a quiet lane, but once you get oriented, you’ll find that it is actually very close to many popular attractions. We appreciated the balance - peaceful surroundings while still being within walking distance of key sights. Our room was clean, comfortable, and tastefully decorated, with beautiful views of the courtyard. It was the perfect place to unwind after a day of exploring.

Segala-galanya tentang hotel ini hebat. Penginapan itu sendiri adalah tarikan. Bilik dan persekitarannya menakjubkan. Kagum sepanjang jalan dari luar hingga ke dalam. Sarapan adalah baik tetapi bukan yang terbaik.

Now, I can sit here and tell you that we’re staying in an eco-friendly hotel that even though you’re inside its high glass windows gives you an outdoor vibe. I can even sit and talk about the saline pool, its state-of-the-art gym and list all the amenities; and I can even talk about the number of rooms and the fact that as we speak there’s an international summit going on here. Somehow that won’t speak about my experience here at this hotel. Elements (by Westin) Suzhou Science & Technology Town does have all of the above BUT what I love about this hotel is its Staff. I love the fact that they seem to be always be here. I somehow believe that they live onsite because they’re always around. In the morning, even before I enter the Salon I hear, “Nǐ hǎo Marsha” from the Breakfast Host, followed up by the nice lady in the Salon, smiling at me and ushering me to the coffee machine, while handing me my 2 brown sugar packs. She knows my morning habits so quickly. Not only that, because they knew Peter was missing from my breakfast table for a few mornings, they now signal to me with take away containers for Peter, to have his breakfast in the room. When we need to go anywhere the young ladies at the Front Desk (no matter which Shift) are always either asking us where we need to go so that they can call a CASH taxi to get us to our destination. One of them even came with me one day to the Bank of China’s ATM and sat in the taxi while I went in and conducted my business and accompanied me to the Campus to visit Jon-Marc. Yesterday, one of them even used her own Didi account to get us transportation back to the hotel and we reimbursed her (and walked away while she was trying to give us back our change because we knew she wouldn’t have taken the Tip as is their custom). How else could we have shown her how grateful we were for her kind gesture? Then there is Simon Jiang, the General Manager, who speaks perfect English and is always there to assist and offer suggestions of things to do and places to go. Simon was the one who actually explained to me that you can’t just walk into a pharmacy and get anything without a prescription. What I can tell you is that even though he is the GM he is always on hand assisting the staff with their work. Even though there is a clear hierarchy here, he takes off his jacket and assists in the kitchen, you can sometimes see him helping the older ladies bring out the heavy equipment (if needed) when they’re cleaning the floors, clear tables, etc. Or Alex Ju, the Assistant General Manager, who accompanied Peter and I to the hospital and stayed and spoke with the doctor and the international insurance department on our behalf (in Mandarin) to make everything a little easier for us. These people are the ones who have made my stay here memorable and I can honestly say that its because of them that I would recommend Elements by Westin in Suzhou to ANYONE who wanted a place to stay without hassle and with a host of helpful, courteous, friendly staff. It has been my pleasure having encountered such warm, friendly, delightful and gentle human beings.

We stayed 1 night in this lovely hotel on a Sunday night. We managed to check in early at 1 pm and was upgraded from the 30 sqm king room we booked to a larger 41 sqm room. The room is new and used lovely bath amenities, an Australian hotel brand. Our stay came with a set dinner for 2 persons and the food was delicious. The pricing in the hotel restaurant is similar or cheaper than any other regular Chinese restaurant outside. We paid the next day at lunch time to eat Chinese food at the hotel again as the restaurant environment is nice and service is good. They have a very well equipped gym which unfortunately we did not have time to use during our 24 hour stay. Our room rate included breakfast and the selection was generous, the only negative would be the coffee beans they used are too acidic but that’s a personal preference. The location of the hotel is slightly to 1 side of the Suzhou old city but some sights like 网师园 are walking distance. Suzhou city is actually quite spread out, no one location is best for sightseeing. The great thing is didi only cost less than RMB10 per ride from this hotel so it is still very convenient. I would not bother with the Suzhou subway, it is not as convenient as the one in Shanghai. Oh yes, the cable TV have english programming which is nice for a hotel in China. I believe this Artyzen Habitat brand is managed by the Macau Shun Tak group. Will stay here again for good value and service. 这个酒店非常好，值得回来再住。五星级的设施，四星级的价钱。

Tempat yang sangat baik untuk tinggal. Sangat sangat bagus dan bersih. Suka semuanya di sini. Lokasi yang sempurna.

I arrived in pouring rain. I thought I could walk to my hotel but it was impossible in the downpour. I didn’t want to bother any hotel owner.   I didn’t and still don’t  have an eSIM that can make local  call but thanks to Trip.com, there is a link that I could call the owner for free.  I didn’t advise the owners my arrival time so they were off running errands.  I called the owner to pick me up and thankfully he answered. He was busy but gracious enough to turn around and picked me up. It knew Zhouhuang requires a ticket but I didn’t know that no cars, nor motorcycles, nor bicycles are allowed. Without him I would have arrived the hotel easily.  I always like to meet the owners instead of employees . They were very helpful and answered all my questions. They are honest people who dedicate their  blood and sweat to their business. The owner even offered to walk me to the bus stop  to Suzhou which was my next destination.  This  operates two hotels with 9 in one and 6 in the other. The one that I stayed in with 9 rooms is in a  lively and busy area . Just outside the hotel is a restaurant and there are plenty of places to eat. Inside the hotel is a peaceful oasis where you won’t hear any noise. The location is the best. The other hotel is in a quieter neighborhood a few minutes away. Each of the 15 rooms has it’s own personality, is different and has its distinctive decoration. The owners said they decorated them themselves. I love the decoration and especially the lighting.  After you reserve a room, be sure to contact the owner for the exact address in case you want to arrive on your own. I think it is best to request the owner to take you there because he/she will lead you to the ticket booth to buy tickets. There are a number of bridges so heavy big luggages can be a bit of a challenge .  If you arrive after 5 pm, you can enter free of charge as no one is there to check your ticket. . But once you are inside, and if you choose to leave the area after 8 or 9 am until 5 pm, you have to pay to come back in. You can buy a one day or in my case 3 days pass.  Do check with the owner for up to date information.  The room was quite clean. There were hot water all the time. There were other guests during my stay but they were not noisy at all. I barely heard them. I slept very well during my 3 nights there.  Zhouhuang is really beautiful. There are many canals, bridges, boat rides, good food of all kinds. I had some of the best meals there. In fact , I ate in the same restaurant that serves dumpling twice. One night I had grill (BBQ) meat just outside the entrance for 4 yuans. .  There is decent size supermarket just outside the turnstile and not too far away is a much bigger supermarket. It was there where I bought half a Peking duck for only 32 yuans . The seller sliced the meat and separated the meat from  the bones. The bones he fried so it was crunchy.  It was delicious. There is a theater that offers performances. The night view is great. If you step out your room, you will be overwhelmed in a good sense by the exciting surroundings.  This hotel definitely is one of the best that I have ever stayed in. Look at the beautiful pictures and find one that you like.  I stayed only 3 nights and one of those days I went to Tongli. In my opinion, one should spend at least 2 to 3 full days in  Zhouhuang (and especially this hotel ) savor the ambience. I don’t think Tongli is worth the time because it was twice as expensive and there are not that many canals and boat rides. It is much quieter and has fewer things to see. . The worst is that the sightseeing places require you to show your ticket. After 2 places, I lost mine ticket and I  couldn’t get in the rest of the places. It is unnecessary to require proof of entrance because you can’t enter the area without a ticket. 

1. **服務周到，賓至如歸** 這次入住體驗非常棒！公寓工作人員的服務態度特別好，從入住到退房，每一個環節都讓人感到貼心。前台小姐姐熱情又耐心，還主動幫我升級了房型，房間視野超好，真的非常感謝！ 2. **房間乾淨舒適，設施齊全** 房間打掃得非常乾淨，床品柔軟舒適，睡得很香。浴室也很寬敞，熱水充足，洗浴用品質量不錯。細節做得很到位，住得很舒心。 4. **位置便利，周邊配套齊全** 酒店地理位置很好，附近有商場和地鐵站，出行非常方便。晚上還可以在周邊散步，感受城市的夜景，整體氛圍很放鬆。 5. **性價比高，推薦入住** 這次入住感覺物超所值，無論是房間設施還是服務質量都很滿意。下次來這個城市還會選擇這家酒店，也會推薦給朋友！