Hotel berhampiran Stesen Kengkou, Taoyuan

The hotel was really nice and comfortable. 100/100 The bed was nice. The room was spacious. They give free snacks and drinks in the room. They have a lot of variety of pillows. They also have a water refilling station outside of the room. They have a business room where you can even print something. They have a gym and a laundry area but you need to pay for the laundry I think. The breakfast buffet was superb. A lot of variety and options. However, they don’t change it so after the second day, it kinda gets boring already but it’s still good! They can also help arrange a car service for you if you need one. The only thing I hope they improve is the check in time hehe. It was 4pm. I wish it can be a little bit earlier. But this isn’t a problem at all. The hotel is connected to Gloria Outlet (there’s a bridge directly connected to the hotel’s 2nd floor). It’s also connected to Xpark. Also, it’s connected to a mini mall (I forgot the name) where you can easily choose a food to eat. Just beware that almost all the restos closses at 9pm and a lot of resto only receives customers before 8pm. I highly recommend this hotel when you plan to shop in Gloria Outlets. It was very convenient, clean and spacious. ☺️

Location opposite Park and within walk distance to night market. But 20 to 30 minutes drive airport. The so called Airport transfer is by normal taxi arranged by hotel. Please take note that you may incur charges if you left luggage at hotel overnight, Room that allocated to us with huge bath tub with jacuzzi. The bath room size about one third of room size.

First time experience in a car motel in Taiwan - reminded me of one I stayed before in California. It’s interesting but a little poor in terms of reception and service. There isn’t any proper reception counter. Check-in time at 6pm was too late. They were inflexible in extending an hour late checkout too. There is no proper breakfast - meal is served in your hotel room which you need to order a day ahead and earliest timing is 8am! The food wasn’t hot and the options were pathetic. We were rushing to take HSR so we had to skip breakfast on the first morning. They didn’t even offer to provide any exceptional service to compensate that. Mineral water was limited to 2 bottles a day. They would not give more. Cleaning of the room is at an additional NTD$500 per day but luckily they did clear your trash and change towels without additional charge. The reception was very unfriendly in my opinion. They were not service-oriented at all. If you drive on your own, it’s a good place to consider staying. Rooms are big and comfortable. Doors cannot be locked from outside - they kept the keys for you - which means you can’t leave anything valuable in the room. The walk to Taoyuan HSR is 25 mins. It’s manageable if the weather is great. Accessibility to Gloria Outlets is great though. The best thing was of course the distance to the airport which was just 15 mins drive.

This was my second time staying at this hotel, and I am just as pleased as I was during my first visit. The overall environment, including the lobby and rooms, is consistently clean, bright, and well-maintained. It is also very convenient to order food delivery.The location is excellent and very close to the airport, which makes traveling highly efficient. However, I must say that the attitude of the front desk staff was just average and rather lacking in smiles, especially the male staff. Since ********* are generally known for being extremely polite and hospitable to tourists, this was a bit surprising and slightly disappointing.Despite the service, the hotel's hardware and location are still highly commendable. I would recommend it for the comfort and convenience, but I hope the front desk can improve their friendliness in the future.

Enjoyed my stay and one of the best breakfasts I had so far. Very convienent 10 minutes away from the station and 5 minutes from the Night Market. Room is very spacious but has minor cleanliness. TV is accessible to YouTube. The rooms are all very interesting so you won't be disappointed!

I stayed at the Benz hotel for a 4 day shopping and foodie trip at the end of February 2026 and it turned out to be a gem. I arrived late around 23:00 and was greeted by a friendly staff that had my room ready. I had just taken a short 18 minute walk to the hotel from the A22 Laojie River Station where I arrived on the direct blue commuter train from the airport. At first I could not find the Benz hotel entrance, but after asking for directions I was pointed to the front desk of the Bentley hotel where on the wall behind the desk clerks are both hotel names, Bentley and Benz. When I had booked the room the Bentley was offered at a slightly higher cost, and seeing I was on a budget trip alone, I booked the Benz. After checking in, I was directed to the Benz hotel elevator around the corner of the front desk. Further down are the elevators for the Bentley,here is the noticeable difference between the two hotels, The Benz is one elevator approximately 3 feet by 6 feet, and the Bentley has 2 very large beautiful elevators. When I got to my room I did my normal checks for bugs, cleanliness and non-smell. All had passed with flying colors. The room was great with amenities and plenty in size. The bed was firm but not hard, the TV was hard to hear when the AC was running but besides those things it's a great deal and place to stay. The breakfast was outstanding. Healthy, fresh and hot and a new menu each day. It was more in the asian style and not like your western style, which I much prefer. The coffee machine was perfect and the selection of food was abundant. Overall I would stay again. Public transportation was close by, Taxi, Trains and bus stations within blocks and easy walking. The street has a lot of construction and could be rather intimidating, if you are not the type that can feel comfortable with the odd surroundings that are here.

位置四通八達，周圍交通工具都有，搭機鐵去機埸非常方便，員工樂於助人，餐廳總類繁多！房間整潔！唯浴室無掛勾掛衣物，無洗手液提供，員工說可用冲涼液洗手，所以不提供洗手液！希望該酒店有所改善。

I stayed at the Sheraton Taoyuan hotel for one night before an early flight and it was a great experience. The hotel offers a free shuttle to both the airport and the MRT which made transportation extremely convenient. The reception staff were very friendly and helpful throughout my stay. my room was clean comfortable and well maintained. overall I was very satisfied and would definitely recommend this hotel. I’ll be staying here again next time 

Aside from cleanliness and convinient,what I love the most is the taste of the food,soooo delicious! Good job!

The staff were really lovely and I'm sure that had I have spoken Chinese, the things I'm about to say would've been different as I would've been able to explain them over the phone and get them rectified.  CONS: I didn't get there until almost 1 am due to a flight delay and then missing the last MTR, so by the time I did get there all I wanted was a hot bath and a quiet night's sleep. Firstly, the room had definitely had smokers in it previously. They may have done a treatment but it was still noticeable. Secondly, there was 'hair' in the bathtub from a previous occupant. So I definitely didn't use it. Thirdly, I got almost no sleep – even though the bed was really comfortable – because the smoke alarm in the room needed its battery replaced and spent all night making that very loud high-pitched sound that you cannot ignore! Now again, had I've been able to pick up the phone and ask them to come and sort it, it could have been a different story, but... PROS: the room was a great size, and the bathroom had both a spa bath and a walk-in shower. It also was very large and is well set up for customers to drive their vehicle into the ground floor of the unit then go up the stairs to the first floor where the actual room is. The staff were very nice and welcoming even though I arrived so late and even gave me some instant noodle cups. I also got a voucher for breakfast, but didn't end up getting to use it as I was too tired to get out of bed and go there before it finished.  I may not be the target clientele for this establishment, and while this particular stay had farcical elements, now that I know what it's like and how it works, I probably would stay there again simply due to how nice the staff were. It's not their fault that I don't speak Chinese.