Hotel berhampiran Pantai Palm, Cannes

I had lovely stay at Staybridge Cannes.  This is my 2nd time.  Hotel is new, beautiful, with everything I need.  Location close to train station and shops.  Breakfast is great!  Breakfast staff, led by Othman, is super helpful and create wonderful spread every day.  5-stars, well deserved.

All the other staff were very kind, and the room was very well maintained, so thanks to you, I had a very comfortable stay in Cannes. However, I had one unpleasant experience. The female staff member in charge of breakfast was extremely rude. That morning, I had purchased some bread and, since it was quite large, I wanted to ask if it could be shared with other guests having breakfast. (It was freshly bought that morning, completely new.) However, she seemed to misunderstand and thought I was asking if I could eat the bread on the terrace. Without listening to me at all, she simply said “No!” I understand that she might not have wanted it or could have refused to share, and I also understand that outside food might be a sensitive issue. But her reaction was far too rude. When I tried to explain (using a translator) that I wasn’t trying to eat it myself, but only wanted to offer it to others, she didn’t listen and asked me to leave the terrace. It was so unreasonable, and this incident negatively affected my mood for the rest of the trip. Even when I returned to the hotel, she ignored me. I just want to clarify that my frustration wasn’t because my offer of the bread was refused. Even if she had simply said, “Sorry, we have plenty of bread, it’s okay,” I would not have felt upset at all. Of course, I would have respected that. I feel it’s unreasonable that guests should have to be cautious of this staff member’s attitude. If it weren’t for her, the hotel experience would have been excellent.

Everything in this hotel was just right. The staff were kind and professional, and the overall atmosphere was incredibly peaceful and relaxing. The bed was very clean and the linens felt amazing — soft, fresh, and the pillows were exceptionally comfortable. The bathroom and toilet were spotless. One special detail we truly appreciated was the beautiful view from the bathroom window in our room — it made the stay feel even more special. We didn’t try the breakfast because we preferred to explore cafés in the city center, but everything else exceeded our expectations. Highly recommended!

Оценка: 2/5 К сожалению, ожидания от отеля были намного лучше реальности. При заселении открываю дверь первого номера — вижу, что не убрано. На ресепшене дали другой ключ, сказали: «Это улучшенный номер», но я абсолютно не заметила разницы. Карточка-ключ тоже не работала. В итоге с тяжелым багажом я три раза «прыгала» по этажам туда-обратно. Даже набора зубного в номере не оказалось. Утром обещали принести, но в итоге отправили в магазин за своей щеткой и пастой. Постоянно слышно работников: кто-то что-то доедает, двигает мебель, ходит. Отдыхать и расслабиться невозможно. Хорошо, что я была там недолго. Больше не вернусь и не рекомендую. ( 2 фото первого заселения и 1 после замены )

The apartment was very well located near the town centre. The staff were lovely - good communication before we arrived and looked after us so well while we were there - checked us in early and looked after our bags after checkout on the final day before our evening trip back to the airport. The accommodation was spacious - would easily have slept 4 if we'd used the sofa bed. Actually we hardly used the sitting room. Everything was very clean and tidy - daily room service. The coffee machine in the kitchen was a bonus. Plenty of cups and glasses - but no cutlery or plates, so although the kitchen area was set up for cooking, making a meal wouldn't have been easy. As we were only there for the weekend it wasn't an issue for us. Reception is not 24 hours though it looked simple enough to get instructions for key safe etc for late arrivals. Very good security around access to the building. It was expensive, but it was the film festival, so actually we were grateful to find any accommodation with vacancy for a late booking. Would definitely go back.

房間還不錯，服務也很好，價格便宜

Very good and very satisfied

We booked this place for the pools, the spa and the parking. Upon arrival we were told the parking is full, we don't have breakfast although I showed proof in app and in my emails. After getting to ”our room” we found it was already taken (there was an upon luggage on the bed) and we were informed someone got upgraded to our upper floor room with breakfast and we got their lower floor room (without breakfast, which would explain the initial confusion ). They asked for a credit card for the mini fridge goods but our mini fridge was empty. We didn't have enough towels and I literally had to bring them up myself. The upper floor/outdoor pool (the oke in the first picture of the hotel) needs to be booked the same day and has 10 spots only with no booking limit per person and the spa/massages were fully booked (with only one 30min available at 7:15am and we are a couple) needless to say we didn't get to enjoy neither. We used the sauna and there were no towels, although mandatory to use in the sauna as per their sign, no water to rehydrate and no water to pour on the stones for steam. We didn't go to the indoor pool initially because of screaming/shouting kids although there were signs with instructions for a quiet and relaxing area. Honestly, I feel like we were scammed 😪 would never stay again and really wished we booked another place especially given the wide variety of beautiful Hotels in the area. Moreover the room didn't have a ceiling light but just ambience lamp, ours was constantly flickering so we turned it off and spent our time in the semi-darknes (room 325).. The breakfast was good and the staff lovely, we interacted with Joao (upon arrival with the big mess up, he was very helpful and apologised many times), Manal and Nabil and they were all great and very helpful.

I had a truly wonderful experience — everything from the moment I arrived to the moment I left exceeded my expectations. The staff were incredibly friendly, attentive, and always willing to help with a warm smile, which made the entire stay feel even more welcoming. The location itself was ideal — conveniently situated close to everything I needed, whether it was restaurants, shops, or public transportation. It offered both comfort and convenience, making it a perfect choice for anyone visiting the area. I would highly recommend it to anyone looking for a memorable and hassle-free stay!

La chambre est plus petite que sur la photo . Le déjeuner est vite remplacé dès qu'il n'y en a plus .le déjeuner est excellent . Personnel très gentil et serviable . L'hôtel est bien situé, près de la plage Cannes la Bocca . Transport : facile d'accès et pas loin de l'hôtel. Pharmacie et leclerc pas trop loin de l'hôtel. Très bon séjour.