Hotel berhampiran Muzium Fitzwilliam, Cambridge

Excellent all things in this hotel. I have lunch set at Garden restaurant that the portion of food is quite large with reasonable prices. All food and desserts is taste good.

Great hotel! We had a suite with a kitchen/living room separate to the bedroom - it had all you needed. Good vegan options available for breakfast. There was car parking available (for an additional cost) which felt secure as was in the basement under the hotel.

My stay at Novotel Cambridge was extremely disappointing due to serious cleanliness issues. Upon checking into Room 205, I discovered visible blood stains on the duvet. This is not a minor oversight — it is a basic hygiene failure. Clean bedding is the absolute minimum standard any guest should expect. Finding blood stains immediately raised concerns about the room being properly cleaned and inspected. I reported the issue and was informed that the bedding had been cleaned again. However, when I returned to check, the stains were still there. This was both frustrating and alarming, as it suggested a lack of proper quality control within housekeeping. Only after escalating the matter was it properly addressed. Charlotte, the manager, eventually upgraded us to an executive room and provided complimentary breakfast, which I appreciate. However, this does not change the fact that the initial room condition was unacceptable and should never have happened in the first place. An upgrade is a service recovery gesture — it does not erase the hygiene concern or the distress caused at the start of our stay. I hope the hotel seriously reviews its cleaning procedures and room inspection standards to prevent future guests from experiencing the same issue. Unfortunately, based on cleanliness alone, I would not rate this stay highly.

Travelodge wouldn’t have been a bad memory except for TRIP that made it a horrible one for me , I definitely sure this would be my last dealing with them. Here is my ordeal with Travelodge and TRIP.com, on arriving the hotel I discovered the hotel has no air conditioning and it was terribly hot in London, I immediately notified the hotel of my intention to check out which they agreed to and are willing to give me a refund , unfortunately the TRIP customer service kept going round and round with the situation inorder for them to make me finish my stay at the hotel even with the fact that I complained it wasn’t comfortable, to be honest the hotel did their best to ensure I get my refund but trip messed everything up, there was practically nothing they didn’t do to make sure I didn’t check out even when someone from the hotel spoke with them about their willingness to give me a refund this is the hotel Ass. Manager ( Mrs Gosia) . I had a very terrible experience with trip and it is definitely going to be my last . I couldn’t sleep most of the night because of the terrible heat at night thanks to trip. 😞

早餐一般，屬於正常水準，沒什麼特別。房間太小，以這個價位住這麼小的房間，實屬罕見。房間裏衹有一張椅子，找服務員要才給多一張椅子。從貼在門上的圖片看，我們住的是整個酒店最小的一間房。真的很不開心。

The room was very tidy and nice. They had all the amenities, including soap, body wash, shampoo, tea, and instant coffee. They even had coffee pots. Towels were changed everyday too. There is no hair dryer, but they gave me enough towel to dry my long hair thoroughly though. The room I stayed was an attic room, with slanted ceiling, but I loved it because I could see the sky. There were blinders too, so the sun in the morning was not a worry for me. The room looks very much like a dorm, so there was a table that I can work on, with closet that I can hang my suits on too. It wasn't the cleanest, it had some spider webs in the corner of the room, but they were really in the corner and I was staying only to sleep, so it didn't bother me as much. I would definitely recommend the place for business travelers looking for a cheap accommodation in the middle of Cambridge University.

It was a great room for family. Location was also good. Staff were very helpful and friendly. Breakfast was perfectly. We will stay here if we Come to Cambridge again

While the hotel itself and rooms are fine. You have to pay extra for parking which is clearly just for capitalist gains as it’s on property. They advertise a pool (one of the main reasons we picked the hotel), which we were told on arrival has been closed for years, yet no thought to advertise this online was thought of? No instead they keep a picture of said swimming pool online when it would be a simple manner of taking one picture down to stop disappointment. They keep it up to attract visitors unfortunately. The water in the room for shower and bath simply did not go hot, but rather a low lukewarm. Breakfast also cost £15 which we opted not to do due to competition prices being so much lower for the same thing. Ultimately, it was a disappointing stay mainly due to their misinformation than the room itself.

Location is great! Affordable cost! Given a free parking, which was bonus. As located in service station, a selection of fast-food restaurant is available nearby. Cleanliness is not great! Visible crumbs on the carpet and drawers, with filthy looking curtains. Breakfast is available on site but a but pricey should you decide to have it daily over a 3 day booking. Decision to make it a try on our first day, not a fan. Staff in the kitchen not friendly. Not attempted to make conversation (as if not heard us) at all when asked if topping up as containers were mostly empty and not even closing time yet. Definitely not value for money . Reception staff are great! Over all experience - satisfactory. Will consider staying again (hope they improve with cleanliness) Thanks!

裝潢充滿學院風與復古細節 部分客房能直觀康河船隻往來 設施現代且服務熱情 租台單車穿梭於各學院間非常方便 是想兼顧舒適度與打卡拍照的頂級選擇