Hotel berhampiran Galeri Seni Guildhall, London

The staff and service provided was top tier. Lee and Abhir were very friendly and supportive with any needs. The hotel is in a great location in walking distance to many places or easy to catch public transport. Amenities provided were great. Only think I'd add is some wooden spatulas as opposed to metal as the pan provided is non stick so pan was scratched up from the metal utensils provided. Again this is a very minor issue majority of the experience was so lovely and we would definitely stay here again.

I recently stayed at Novotel London Canary Wharf and it was one of the most enjoyable hotel experiences I’ve had in London. From the moment I checked in, the atmosphere felt modern, welcoming, and effortlessly comfortable. The highlight of the stay was definitely the view from my room. Waking up to the Canary Wharf skyline and watching the city lights come alive at night was incredible. The floor-to-ceiling windows made the entire room feel bright and spacious, and the panoramic cityscape gave the stay a real luxury feel. Another standout experience was visiting Bōkan, the hotel’s restaurant and rooftop bar. The views from up there are absolutely breathtaking , you get a stunning panoramic perspective of the whole of London, from Canary Wharf to landmarks across the city skyline. Whether during sunset or later in the evening, the atmosphere is unforgettable. The combination of great food, drinks, and those sweeping views made it one of the best parts of the trip. The hotel amenities were also excellent. The pool was clean and relaxing, perfect after a long day exploring or working in the city. The gym was well-equipped with everything needed for a proper workout, and the sauna added an extra touch of relaxation that really elevated the overall experience. Overall, Novotel London Canary Wharf delivers the perfect mix of comfort, modern luxury, amazing facilities, and spectacular London views. I’d happily stay there again and would highly recommend it to anyone looking for a memorable stay in Canary Wharf.

Great location for Piccadilly and the London sights. Breakfast was also fabulous. Staff at the hotel go above and beyond. Special thanks to Radi Dimiatrova and Kariny Cazuza for their careful preparation of our room for our arrival. This was a reunion for me and my daughter and it was a great surprise. Thanks to all the hotel staff who looked after us during our stay and for the bar staff for looking after us with Negronis one night in the piano bar!

I booked the room for 1 night as I was attending a concert at the Royal Albert Hall. I was very happy with the cost of £73 for the night for a Superior Single room. The staff were friendly & welcoming. My room was on the 4th floor. The lift was very noisy which was a bit of a worry but it worked ok. The room was small with nowhere for me to put my small suitcase. When I first opened my room door I was met with a very noisy portable air con unit. Thankfully the heatwave earlier in the week had eased so I turned off the air con unit. The furnishings & bedding in the room were a little bit tired for a 4* hotel but ok. There were complimentary toiletries, bathroom robe & tea, coffee & a small packet of biscuits. I’d asked for a quiet room if possible & that’s what I got. I had a shower the next morning but it took a while to heat up. Also a non-adjustable monsoon shower head which could be an issue for some. Also part of the shower drain edge was broken. I didn’t pay for a breakfast upon booking as wanted to keep my options open. Both the Trip website & the signs in the hotel stated the cost of the buffet breakfast was £14 but the staff said it was £15. I decided on the breakfast in the end. There was plenty of choice even if the bacon & sausages were a bit dried out but that’s to be expected with a hot buffet breakfast. Caffeine free coffee was also available. I was happy with my short stay at The Rockwell & would definitely book again.

The reception team were friendly at check in, and I was given a beautiful tin of truffles and some drinks vouchers (maybe as a diamond member?). This was really a special touch and appreciated. However the room itself wasn’t great. I’ve stayed in quite a few London hotels so know you don’t get lots of space and for 1 night you don’t need much, but this room was so small it was a struggle to move about. The air conditioning was on but it was weak. Thankfully the window opened slightly but it remained warm in the room. Bathroom was dated, quite small and felt cheap. Minor point but the pillows and duvet didn’t feel like the usual Hilton ones, they seemed thicker… Overall, it was clean, relatively quiet and had great service which is all that’s really needed, but it felt more of a budget hotel with Hilton price tag. I do think they are doing everything they can to make stays as good as possible, since they can’t really do anything about the room sizes.

I was impressed by how close the hotel was to Euston Station, making it incredibly convenient and easy to get to. When we arrived at 1:30pm, we were told to return at 3:00pm for check-in. We left our bags and went exploring before returning at 3:10pm. At that point, we were told by the gentleman on reception that our room still might not be ready. My sister and I pointed out that it was already past the advertised check-in time, so we expected there to be rooms available. He then went to speak with a colleague before returning to us. Unfortunately, the check-in experience was very poor. There was little to no communication throughout the process. We were simply asked for ID and to sign a document, after which he again consulted his colleague to activate our key cards. We weren’t given any information about the hotel facilities, Wi-Fi, breakfast, lifts, or even directions to our room. We had to ask whether breakfast was included, what time it was served, what time check-out was, and how to find our room. The receptionist seemed flustered and unsure of the check-in process. When we asked to collect our luggage, the receptionist disappeared briefly. We then noticed our bags had not been stored in the secure luggage room, but instead had been left in the dining area where they were accessible to anyone. This felt quite unsafe, and we checked the contents of our bags before heading to our room. The room itself was extremely small and compact, which made our stay rather uncomfortable, particularly because it was so hot. We tried using the air conditioning, but it wasn’t working. After reporting this to reception, we were told the entire hotel was experiencing issues with the air conditioning. We requested a fan and were assured one would be placed in our room while we were out, but when we returned, there was no fan. On a positive note, breakfast was enjoyable, with a good selection of hot food that was well prepared. The lobby and dining area were also spacious and well air-conditioned, and we found ourselves spending as much time there as possible because the room was so cramped and uncomfortable. When checking out, we left our bags to collect later in the day. Upon returning, the receptionist struggled to locate them and even brought out another guest’s bag before eventually finding ours, despite all bags being labelled with numbered tickets. Overall, no member of staff asked how our stay had been, and none of our interactions felt particularly welcoming or attentive. While the hotel’s location is excellent, the customer service, luggage handling, and room comfort fell well below expectations. We were very glad that we had only booked to stay for one night and will not be returning.

It is a proper old-style purpose-built hotel, with 12 floors, large lobby and corridors and other relaxation, dining (Chinese restaurant, Irish pub, café) and entertainment areas (tea room), many lifts. The Superior room (an upgrade offered by reception from Stabdard for £10) was spacious and had nice panoramic views towards Albert Hall and BT tower. It was, however, on the train track facing side of the building. The tube may be audible from lower rooms, and such rooms probably have the view obstructed by surrounding tower buildings, but on the 9th floor the train noise was not intrusive, and trains do not run at night. It may also be down to the external soundproofing. The internal soundproofing is not as good, in fact around midnight I could hear a group talk and laugh. I used a higher air conditioning volume for white noise and it was not a massive problem. The bathroom could be revamped (the grout could be revived, silicone reapplied), but there was nothing to detract from the overall enjoyable experience. Good shower pressure and temperature, toiletries included conditioner. Convenient USB port for charging.

Wanita cantik di belakang penerimaan tetamu! Lokasi yang hebat - menonton acara di taman Hyde.

Location was really convenient from the tube. Room and bathroom was really small, though it’s common for London. I got a room on the 5th floor which was quite a hassle if you have a large luggage. Multiple stairs even after taking the lift. But overall a pleasant stay, close to Hyde park and lots of food around.