Hotel berhampiran Taman Heaton, Manchester

The location of this property is excellent and was easily the highlight of our stay. Staff were friendly and helpful whenever we needed assistance, and the bathrooms were clean and well maintained. Unfortunately, there were a number of issues that affected our overall experience. The blackout blinds do not fully cover the windows, allowing daylight through the sides from very early in the morning, which made it difficult to sleep. We initially had to change rooms due to cleanliness concerns. In the first apartment, we found some soiled items in the bathroom bin and a heavily rusted tin opener. In the second apartment, there were unpleasant smells coming from the fridge and the cupboard under the sink, and while the tin opener was in better condition than the first, it also showed signs of rust. Some areas also appeared to have been missed during cleaning, including around the fridge hinge. The biggest disappointment was the comfort. The sofa beds were uncomfortable to sit on, with the cushions constantly sliding forward. The main bed was even more disappointing. It appeared to be two beds pushed together, was noisy whenever you moved, and provided one of the poorest nights’ sleep I’ve had in accommodation. By the end of our stay I was waking up with a sore, stiff back, which was particularly frustrating as this trip was supposed to be a break after several weeks of physically demanding decorating work at home. For a bed advertised as a large double, it also felt surprisingly short. We also experienced an issue with our room key after arranging a late checkout, which meant an unnecessary trip back to reception to have it reprogrammed. Noise from furniture being dragged around in the apartment above was noticeable during our stay as well. Overall, the apartment had the facilities we needed and the location is hard to fault, but the comfort, maintenance and attention to detail fell below expectations. While I appreciate the friendliness of the staff, I would think carefully before choosing to stay here again.

Really enjoyed our overnight stay @ Tribe Manchester Airport! Made our early flight the next morning so much easier! Highly recommend Tribe for very comfortable rooms, spotlessly clean with a very impressive restaurant where we had a delicious evening meal! Fantastic experience all round, definitely would book there again, such a relaxing start to our holiday!

Enjoyed our 1 night stay for work/pleasure. The hotel is in a great location 10mins walk from Piccadilly station and 5 mins to the well connected tram. We paid extra for the breakfast which was very nice, the breakfast staff are lovely and attentive with anything you need. The hotel and room was clean but the Tv remote was really dirty which was strange to miss such a detail. The young lady on check in (blonde) was really kind, helpful, friendly and patient since I was checking in alone with my toddler to start with whilst my husband worked. I got a complimentary birthday drink which was nice. The young lady on check out (black/dark hair) was not so friendly or patient, quite a stern attitude, did not smile or acknowledge us ever when passing in and out of reception. Our baby came down sick in the night and we were running 15-20mins behind the 11am checkout, settling and getting him ready so we called down with a heads up and she said no, not possible, the cleaners will be knocking on your door at 11am. It was just the handling of it and the manner.

Great location. Good leisure facilities but if staff spent more time off thier phones and tidying the changing rooms they wouldn’t look like a school changing room which let the place down on a quiet afternoon. Rooms a little tiered with plumbing issues. Great comfortable bed

The room is clean and comfortable, with lots of space to store luggage and stuff. I was quite surprised to see the coffee maker and refrigerator inside the room. The buffet breakfast is plentiful and the staff is friendly. The location is opposite to China Town with lots of nice restaurants for dinning. The only thing that could be improved is that room cleaning starts too early - at 9:00 am that I was woken up by the doorbell.

The hotel is located opposite to Terminal 2 of Manchester Airport. The room is rather compact, yet clean, quiet and air-conditioned, which is good enough for an overnight stay and grabbing a breakfast before catching a morning flight.

I had a thoroughly enjoyable stay at the Pendulum Hotel. The staff were unfailingly polite and helpful, and my room was very clean, comfortable, and quiet. The location is excellent for getting around Manchester, and the neighbourhood where the hotel is has a calm, welcoming atmosphere. I’d happily stay again and would certainly recommend it to others.

There is a direct bus to hotel from airport and a bus stop at 10 mins away from hotel back to airport. The walls have no stains which is nice and the bathroom is clean and tidy but the bed linen has quite a lot of stains. Some dust also appeared on the pillow and it is actually hard to spot them because of the dim lighting. The water pump is also working fine. The staff are super friendly when I forgot to bring a plug and realised that there is no USB charge spot.

We stayed one night. Overall very happy with our stay, location was excellent to get around , and the staff very helpful with any help we had. If your looking for hotel very central, and good value for money I would stay here again.

The location is great, at the centre of Manchester and is very close to Piccadilly and Victoria stations. Lots of attractions within walking distance. The facilities are basic but do the job, the staff are very friendly. The downside is that the air conditioning in the room and the TV in the room are not working. Overall it's a good bargain.