Hotel berhampiran Muzium Kereta, Turin

Good location near Torino Porta Nuova station and surrounded by nice restaurants. Not too far from the city center either, a walkable distance. Nice common area with a kitchen, lots of tables, comfy couches, ping pong table, guitar etc. Nice that they have a water dispenser, even for sparkling water. The room was generally clean and spacious, nice that a whole set of towels are included in the price, which was not the case at another hostel I stayed in Bologna (there was an extra charge). They could do with more hangers and places to actually hang the hangers though. Another thing that was slightly inconvenient was that the attic room is not accessible by the lift, you still have to lug your luggage up a last bit of stairs and the door opens outward so that makes it even harder to bring the luggage in.

The studio is in perfect location to explore Turin, about 650m walk from Turin Porta Nuova train station, and very close to Piazzza San Carlo (one of the main squares with history, events and lifely daily activities. We were given a studio during noon where we arrived, which is earlier than the official check-in time. Frontdesk is efficient and helpful, and Sabrina is cheerful. The studio size is bigger than our expectation, with large outdoor balcony. Ideal for travellers that wish to have spacious place to stay and relax. The only thing that could be improved would be mattress (spring support) to make it a perfect stay.

尊敬的攜程您好，如果是沒有客房清潔的住宿就請不要標成“酒店”。 比較糟糕的一次體驗。這種糟糕的體驗90%來自不專業的前台。 先説比較滿意的部分：離火車站比較近，步行十到十五分鐘即可到達。設施比較新，有咖啡機，也有廚房，且炊具很齊全，很適合做飯。第一天遇到的前台很友善，提前讓我們40分鐘入住了房間（提前入住需要收取30歐元）。 糟糕的部分：第二天晚上下班回來發現房間沒有打掃就下去問前台。前台強調we are not a hotel, this is an apartment （我們不是酒店，是公寓）。FINE，遂問能不能換一下毛巾或者拿兩條乾淨的毛巾，得到回覆換毛巾需要收取10歐。洗手間的水池下水比較慢，所以問前台能不能請人看看，卻被質問：why didn’t you report this yesterday（你為什麼昨天不説）. I WAS WORKING YESTERDAY AND BY THE TIME I GOT BACK YOU WERE OFF WORK! How would I know if it didn’t work if I haven’t used it at all. 邏輯滿分的前台，完全不內耗，有問題衹會是住客的問題。 真誠建議攜程不要標註是酒店，它自己的員工也強調了不是酒店。

Great stay with beautiful scenery. The surroundings were lovely and made the experience even more relaxing. Laundry is available, but you’ll need to use an app and scan the QR code at the reception lobby to access it. Overall, a pleasant and comfortable stay.

Amazing stay in a great student campus. You have a study area, a gym, a nice clean room with high ceilings and a kitchen, communal living room spaces and even a tennis court! Definitely more than you need from a couple nights in the city. The area is very close to the Center, and the transport links are great. Buses get you to the city centre in 15 minutes while walking will take you more like 25-30 min. Also they have a large supermarket in the same building, which is super convenient as they have plenty of choice. But beware — there’s a homeless guy nestling right by the supermarket (that street can get some dodgy action at night). As per the accommodation, the biggest community there is composed of students - all very welcoming and friendly. Receptionists and staff are also very helpful. Feels like a hotel. Recommend 👍🏻

The hotel is conveniently located close to metro stations, making the city center easily accessible in a short amount of time. Our room was also clean and well maintained. The young gentleman who welcomed us at the reception was exceptionally polite and friendly. The only inconvenience we experienced was that early check-in before 3:00 p.m. was not available, even for an additional fee. Our flight arrived very early in the morning, so we had to endure the high June temperatures until check-in time. To make matters worse, there was a demonstration that had disrupted the city's bus and tram services that day, leaving us with no choice but to spend several hours walking around in the heat to reach the metro stations.

Nice enough hotel but located way too far from the centre if you’re relying on public transport. If you have your own car then it’s probably ok. Typical fairly basic Novotel hotel room. Relatively low occupancy when we stayed so didn’t notice any neighbour noise. Tram line was undergoing repair work when we were there which made it very inconvenient to get to the hotel.

Hotel was great! The staff was very kind and nice. Our room was big and spacious, very clean, and everything worked perfectly. The breakfast was good and the place had an overall nice vibe. It’s not very close to the city center, and there are some curious locations around it. A lot of restaurants and bars in the area, also some supermarkets. I would recommend this place if you are young and energetic and if you don’t mind the 20 minute walk to the city center. But over all it was a very pleasant experience and a great place for the value!

Value-for-Money Stay with Room for Improvement Hotel Diplomatic offers good value for money, especially with its comfortable beds and quality pillows which made for a restful stay. The breakfast spread was generous and satisfying. However, some finishes—particularly the flooring—could use a refresh to better reflect the hotel’s 4-star rating. It would also be helpful to have insect screens on the windows, especially since the air conditioning is centrally controlled. While the location is a bit removed from the main attractions, it's still reasonable considering the price point.

The hotel has a lovely atmosphere; however, the facilities were below expectations for a 4-star property. The floor was not clean, the room was very basic and there were no refreshments available, such as tea, coffee or water. The hot water and shower pressure could also be improved. While I appreciated the design and the breakfast (with the exception of the eggs, which were inconsistent in quality), the layout is not ideal for blind guests, as there are several hazardous corners. That said, the cappuccino was excellent and the waiter was very pleasant.