Hotel berhampiran Palazzo Grimaldi della Meridiana, Genoa

My stay at Hotel Bristol Palace was truly delightful. The hotel is exceptionally elegant, with stunning classic decoration that gives it a timeless charm. Every corner feels thoughtfully designed and beautifully maintained. The staff were highly professional—polite, attentive, and genuinely insightful in offering recommendations and local information, which made the experience even more enjoyable. The location is excellent, making it easy to explore the city, and the overall cleanliness was impeccable throughout the stay. The buffet breakfast was another highlight, offering a great variety and quality to start the day right. A refined and comfortable stay—I would absolutely return.

The appearance of the hotel was very good. The reception area was very clean and quiet. Each floor had an automatic air freshener which meant that the hotel smelt very good. The hotel room had a lovely big bed which was very comfortable. There was a fridge and kettle in the room. The hotel was a twenty minute bus ride from the center of Genoa and once we had downloaded the app it was very easy to buy tickets. The number 1 bus is a couple of minutes walk from the hotel and the bus is every 11 minutes. We discovered a lovely area to eat on the day we left. Leave the hotel and turn right. At the traffic lights turn right . After about three minutes you will find a shopping area with restaurants. We were short of time so went to Tumbler. The staff were very friendly and we had lovely panini. On the negative side, we were woken at 6am with a male shouting very loudly in his room. Later that day, the man was shouting again. I went outside our room and the man was shouting very loudly at a lady in his room. There was a very clear domestic abuse situation with the man hitting the woman which I tried to stop and also contacted reception. Reception asked the lady if there was any problem and she said no so the receptionist left. I said to the receptionist that the man was being violent towards the woman and she said there was nothing they could do. I asked if they could put security on the floor in case anything further happened and she said no. I felt the receptionist could have done a lot more in this situation. I imagine that these situations do occur from time to time so the hotel should give staff guidance on the steps to take to safeguard clients. I felt that the staff at the hotel were not very welcoming. I saw at least four receptionist and not one of them smiled or looked happy to be working. Any time I approached them for information they gave the information but without smiling and were very unenthusiastic.. I would stay at the hotel again as it is convenient for the airport and quieter than staying in the centre. It is also very clean and I got a good night's sleep. Be aware, we booked a taxi from the airport which is 1.1 km away and we're charged 18,50 euros.

A very pleasant stay overall. The hotel is clean, well-maintained, and thoughtfully designed, with comfortable rooms and good soundproofing. Staff members are professional, polite, and always willing to help, which made the experience smooth from check-in to check-out. The location is convenient for sightseeing and daily activities, while still being quiet enough to relax. Facilities are well managed, and the overall atmosphere feels safe and welcoming. A great choice for both leisure and family travelers.

This hotel was supposed to be a 4-star, but when I got there, they said they upgraded me to their 5-star place because of some change in plans. So, what I'm writing about is the 5-star hotel, and I'm totally grateful for the upgrade! The hotel, even though it was old, was super clean and had awesome services like massages and personal stuff. My room was pretty big, the bed was clean and comfy, and breakfast was amazing. The only issue was they said there was private parking, but they just parked my car in the lot next door and charged me 30 euros for one night until morning. The parking fee wasn't mentioned anywhere.

Camera molto spaziosa, pulita e minimal. Bagno molto elegante, con lavandino che ho trovato un pò scomodo. Purtroppo all’interno della camera non era presente il phon (probabilmente rubato da qualcuno in precedenza), fatto che ho segnalato in reception. Colazione molto buona e con ampia scelta. Parcheggio un po scomodo (poco spazio tra i vari stalli) anche per il fatto di dover passare ogni volta in reception per validare il biglietto. Personale cordiale, gentile e disponibile.

Очень удобно расположен рядом с вокзалом, идти было близко. Завтрак простой, но есть выбор : йогурт, круассаны, сыр, фрукты. Достаточно полотенец, единственное - пол достаточно прохладный , нужно ходить в тапочках.

Das Hotel liegt direkt gegenüber der Hafeneinfahrt und ist ideal von dort auf eine Fähre zu gehen. 10 Minuten Fahrt vom Parkplatz bis zur Hafeneinfahrt. Ausserdem hat das Hotel einen offenen Parkplatz am 3. Stock für größere Fahrzeuge. Ein MB Sprinter H2L2 kommt knapp durch die enge Einfahrt. Das Hotel ist sauber, der Service sehr gut. Buchen sollte man über IHG direkt. Das Frühstück für 16€ ist sein Geld wert. Der Parkplatz kostet pro Nacht ebenfalls 16€.

The location is really convenient for anyone traveling by train, but the only problem is the environment does not look very safe around. But the staff are so nice and patient. Really appreciate their help and guidance for my trip in Genova.

It was handy for an early flight. We could walk to terminal in two minutes. Aircon was good in the June heatwave. But check in was perfunctory. No info given re bar or area. Hotel was quite shabby. Dirty windows, unhoovered carpets , marked walls. Duvets were lumpy. Shower and towels ok, mattress ok. Glad it was just for one night

You get what you pay for