Hotel berhampiran Keramat Heian, Kyoto

This was our first time staying in the Gion area, and Hotel the Celestine truly elevated the experience. The atmosphere is calm, elegant and very Kyoto. From check in to departure, everything felt smooth and professionally handled. The cleanliness was impeccable. The room was thoughtfully arranged with a perfect balance of modern comfort and traditional Japanese touches. Beds were extremely comfortable and the space felt well planned, not cramped like many city hotels. What makes this hotel special is the location. Stepping outside places you immediately in the charm of old Kyoto. Walking through Gion in the early morning before the crowds arrive was unforgettable. Service deserves special mention. The team was polite, warm and always ready to assist with genuine hospitality. A beautiful property for anyone who appreciates quiet luxury in a prime cultural setting. We would gladly stay again.

So glad that I chose Six Senses Kyoto, love the design and everything about the hotel. I must say the pool was one of the best pools I ever swam, felt so calm and relaxed. Room was super comfortable and clean, overall experience was beyond my expectations. Thank you the team for their impeccable service, they are so well trained and professional. Excellent quality breakfast with buffet and à la carte menu.

Chose this hotel because of its proximity to Kyoto Station as well as Toyota Rental Car. Staff is friendly and helpful. They allowed us to check in early since we arrived quite early morning, with an additional fee which was very reasonable. They also helped us to call a taxi using the Go Taxi app since we couldn’t register it ourselves. Room has everything you need for a one night’s stay but definitely not for longer stays. The room is very small even though we’re not big size. Hard to move around especially when you have luggage. Bathroom is very small too.

Pengangkutan mudah, bilik yang bagus, berbaloi dengan harganya.

Everything was superb with the one exception, for an onsen hotel that have one of the selling point, in room onsen bath, the water was just regular hot water, why would I need to stay at an onsen hotel with in room onsen bath if any bathtub with hot water would do? Trip.com site did not specify that it wasn’t hot spring water. But luckily there was a better room with actual hot spring water supplied to the room available for upgrade, so I spent the extra to make my stay absolutely perfectly memorable.

A nice environment which welcomes you as you arrived. Staff is friendly especially the concierge staff who are very helpful with taxi assistance. Hotel provides shuttle bus to and from Kyoto station, which is very convenient. The only downside was the location is quite a distant away from Kyoto station which is not really walkable.

The hotel was in a very good, central location, just 3 minutes from the bus stop and 14 minutes bus ride from Kyoto station. I booked a 20m twin room with large single beds. However, the room was 12m at the most. I asked the head receptionist about this. I was then offered a larger room at extra cost which I declined. The room was fairly clean with fresh towels provided every day. It was well equipped with a kettle and a small fridge. There was no wardrobe, just 4 hangers to hang clothes on a hook. There was no storage. The soundproofing was good as I could not hear the other guests. There was a washing machine available for 500 yen which was very useful. For breakfast, there was a wide selection of tasty food which I recommend. The spa was nice and free of charge, however there was 1000 yen charge for the gym.

I stayed here in a double room and overall had a pretty good experience. The room was clean and comfortable, and both the air conditioning and heater worked very well. One thing that really stood out was the bathroom — the bathtub was much larger than what you usually get in Japan. I’m a tall person, and I could actually sit down and lie back comfortably, which is rare. Most hotel baths feel very small, but this one felt closer to around 1.4m in length, which made having a bath genuinely enjoyable. The bed was comfortable, and housekeeping did a great job — the bed was made every day with fresh sheets. Wi-Fi was also very fast, which was a big plus. Amenities were decent, and you can pick up extra items if you need them. Check-in is a bit late at 3pm, which I didn’t love, but that’s balanced out by an 11am checkout. Having that extra time in the morning made it feel worth it overall. I did have a couple of negatives. The strangest one was finding an old sock behind the TV when I arrived. It was very obvious and not hidden, so I’m not sure how it was missed during cleaning. It was a bit gross, but I just left it. Another downside was the mini fridge — it’s more like a cooler than a real fridge. It keeps drinks from getting warm, but they don’t get properly cold. In summer, this really wouldn’t be good enough. Replacing it with a proper mini fridge would be a big upgrade. The other major issue was the lift. It is painfully slow, and there’s only one lift for the upper floors. On checkout day, I left my room about 10 minutes before checkout time, and I almost didn’t make it downstairs in time because of how slow it was. That part was honestly pretty ridiculous. Location-wise, this hotel is excellent. It’s very easy to get to from Kyoto Station — just head south and you’re there in about 4–5 minutes. It’s also very convenient when leaving Kyoto by train. A tip for using the subway: instead of going back to Kyoto Station, walk right from the hotel to Shijō Station. It’s on the same subway line, you’ll get on before Kyoto Station, and the train is empty — so you’re almost guaranteed a seat and can ride comfortably to your destinations. For food and shopping, there’s a shopping mall just across the road toward the station with a Don Quijote, McDonald’s, and other options. The hotel is also right next to a Coco Ichibanya curry house, which is fantastic and open late. Overall, despite a few odd issues, this was a solid stay with a great location, good comfort, and very easy access to transport. I’d happily consider staying here again.

Hotel was in an ideal location and convenient to walk from Kujo station (which is less crowded than Kyoto Station) and beside a convenience store. Staff who checked in us was patient and kindly explained the calculation for the kyoto accommodation tax. We opted for no daily cleaning service which gave us a discount, instead new towels were hanged outside our door each day. The dining area was alright and we were able to find seats at the timing we went though it might be more crowded at certain times. Breakfast buffet had a good spread and the dinner menu was alright. The rooms I got were away from the road so it was quiet and since it was spring time, it didn't feel too hot/cold. The aircon in the room can be set to heater mode. The roads leading to the hotel are relatively quiet with fewer shops.

Хороший отель, чтобы остановиться на несколько дней, рядом со станцией и прогулочными улицами. Чистая и приятная атмосфера. У нас был забавный номер со скалодромом