Hotel berhampiran Jōyama-kōen, Nagono

The hotel is located about 10-15mins walk from Nagano station and is easily navigated using google map. Hotel provide luggage forwarding service and luggage deposit after checkout. Amenities are not provided in the room but upon check in, hotel staff will inform you to pick what you need from the area at the hotel lobby. It can also be picked up at anytime of the day. The lobby also have a coffee machine serving hot chocolate and coffee throughout the day. Pastry are provided at certain hour as well. One time free Sake tasting per guest where you need to pick up special coin from the hotel staff. Rooms are clean and quite spacious.

My second time staying at Dormy Inn.I love the cleanliness and attention to detail. The natural onsen and massage chair are big pluses.The only downsides are the communication with front desk and the room is bit small if you have few luggages. Yet also the supper noodles at this branch weren't as tasty as expected?

非常幸運訂到週六最後一間房，在trip評價雖然不高，在Google map評價極好，也比想像中還棒，有機會來戶隱會再入住，謝謝旅館接待的每個人，讓我有很愉快的旅程。

Smile Hotel Nagano is a solid choice for travelers looking for a convenient and affordable stay in Nagano. One of its biggest advantages is the location — the hotel is just a short walk from Nagano Station, making it very easy to access transportation, restaurants, and shops. The staff are frequently praised for being friendly, polite, and helpful. Many guests mention that the service is welcoming and professional, which creates a comfortable atmosphere throughout the stay. In terms of cleanliness, the hotel generally performs well. Rooms are described as clean and tidy, with basic amenities provided. However, the hotel is somewhat older, and some guests note that the furniture and facilities can feel a bit dated.

Front desk service is good. Friendly and ready to assist with inquiries. Room was small but enough. They gave us a change of towels everyday. Onsen was surprisingly good. Small but facilities are clean. There is also coin laundry and massage chairs on the second floor. Location is also convenient. Only about 5 minutes walk from Nagano station. There are restaurants and a 7-11 nearby.

The room was incredibly spacious, offering exceptional value for the price. The hotel maintains a peaceful and quiet atmosphere, which I truly appreciated. While the furniture and carpets show some slight signs of age, the overall comfort remains high. I was impressed by their Zero Waste policy; instead of plastic bottles in the room, they provide glassware and a convenient water dispenser located right by the elevator. Please note that for a two-night stay, there is no housekeeping service, which aligns with their eco-friendly initiative. The amenities were comprehensive, and the service was outstanding—truly upholding the high standards of the Mercure brand. Parking is plentiful and hassle-free. Lastly, the view is a hidden gem; on a clear day, you get an unobstructed, breathtaking panorama of the mountain range without any buildings blocking the sight. I highly recommend it for a relaxing getaway!

This place is ~5mins walk from Zenkoji temple. neighborhood is peaceful at night. Shoes to be removed outside the accommodation. Rooms are on the 2nd floor so you'll have to carry your luggage up (there's no lift). Room (with window) is huge. You'll have to head downstairs to use the shared toilet and shared onsen (no toilet inside the room). We were only allowed 30mins of onsen time for 2 pax - couples weren't allowed to use the onsen concurrently so we had to go one after another (i'm not sure if the instructions got lost in translation..). Felt very rushed so i didnt really get to enjoy the onsen experience, but overall was nice and clean. Interesting 6.30am tour around the area and within the temple itself, followed by a simple vegetarian breakfast (porridge with omakase-styled sides with miso soup) back at the accommodation. The morning tour lasted from 6.30am - 8.30am. The accommodation provided a fleece blanket to each pax to bring to Zenkoji temple to keep us warm during the morning praying ceremony. We went on 30 Dec and it was SO COLD. Overall interesting experience but accommodation price is pretty steep IMO.

Good location, close tot he train station. The hotel is old and it was a Select Inn. The staff was excellent, She recommended, after asking us our preferences, a great restaurant within walking distance. She was so hospitable. Breakfast was good.

Really helpful staff, kindly answered any questions around the area and were really attentive. Highly recommend staying here 😃

Very good location, just opposite the train station. Reception is on level 2, but staff is helpful to help carry luggages to and fro ground floor. Room is small and toilet is squeezy, but still decent for a short stay. There is a Shampoo Bar at the reception to pick up stoiletries. Breakfast is good, the complimentary soba noodles on selected weekday nights is also great. Nice view from the 10th floor, and also free space for customers to chill during the day. Water was not provided complimentary to customers but instead was earned through a game.