Hotel berhampiran Kereta Kabel Sarakurayama, Kita Kyushu

We are so surprised by the quality and service of this hotel, as we expected older facilities etc. The location is super convenient - directly above JR. We drove so we parked downstairs which we can use multiple times a day. Very accessible to shops and restaurants - can't think of a better location than this one. In terms of service - staff speak good English and very friendly and approachable. We had a do not disturb sign on during cleaning hours but instead of like any other hotel to just skip your room until requested, they put a bag of supplies outside our room with towels, robes, toilet paper, amenities refreshers, drinking water and everything else they supply in our room, which was absolutely fantastic. I am truly amazed and would stay at this hotel again if I visit Kokura and will recommend others too. Highly recommend that you book superior rooms. Thank you staff for this wonderful experience!! Photo showing view from our room.

Just the smoking room is truly smoked, but can’t complain since such convenience. Also have to say, all the reception ladies are very pretty and polite.

Reception at 4 pm was slow and it was necessary for several guests to wait for the two reception people even though they had three other people greeting guests. The nearby Shinkansen station provides easy access to the hotel which is an easy 5-10 minutes walk. Wifi worked well and the air conditioning was good especially in the cold weather. Rooms are a good size and in good condition with above average views. House keeping was also good, though guests need to request daily services by placing a card on the room door otherwise daily service is not provided. The four lifts provided an efficient service. I didn’t have breakfast on this occasion but have had it in the past and it’s of a good quality and high standard. The staff are lovely and caring. The location is good being near the main Shinkansen station. Beyond the station there are shopping centres and street malls with a variety of restaurants and shops to meet most people’s needs. There are also many nearby restaurants that should suit most people’s cuisine, budget and type of food. Buses and subway stations are nearby and provide access to various parts of the city. There are several attractions within 30-60 minutes of the hotel such as temples and museums. Overall a pleasant stay and happy to visit again.

Had a slight issue with communication during check-in, but everything else was great. The best part is the location — it’s close to all the landmarks. The view is beautiful, and the hotel itself has a lot of charm.

I stayed there on the 11th floor for two days, from Thursday to Saturday. Noise wasn't a problem at all. Overall, the hotel was okay, except for a dirty coverlet with a blood stain and some dirt. I asked the front desk to help with it, and they fixed the issue. The staff were friendly and helpful. Breakfast and dinner were included for free, but I didn't eat there, so I can't comment on the food. The dining area was clean and tidy. In the room, the bed was a good size—not small—and there was a standard desk and chair, which worked well for me. Considering the price and the location—just a 5-10 minute walk to the train station—the hotel was pretty decent.

This hotel locates near by the Kokura train station makes it one of the most convenient hotel I have ever lived. Unfortunately I could only reserve a smoking room, but the smell was not too strong to clear out by some splash. I would suggest the manager to inform smoking customers not to smoke in the bathroom, in order to avoid the smoke on the shower curtain. And the services are pretty good provided by kind stuff with multiple language skills. There is even a snack and drink corner 24 hours on first floor. The only deficit of this hotel might be the sound proof of the top floor, 6th floor I lived. The sound could not penetrate through rooms, but there were multiple huge machines on the top of the room running through day and night and generated big noises. During the last night I lived, one of the noises was similar with the sound of unlocking the door, so I couldn' t sleep well because I felt like somebody was unlocking the door.

It is our repeated stay at the hotel. We like larger room size and the excellent location which is surrounded by choice of food varieties, and proximty to the station.

Location is walkable from the JR station, surrounding malls and tourist spots, while not being in the centre of it all, making it a quiet and comfortable stay. There are many buses nearby so taking the bus instead of train was a good option to have. Walking distance can also be reduced sometimes via taking the bus. At the same time, the airport bus is at the JR station, so it was very convenient. The hotel while a little dated, is well maintained with floors segregated by non-smoking and smoking. Luggage deposit before and after is also available and the staff are very helpful with that. The bedside console comes with an alarm clock and even a music player where ambience music can be played - it is a very nice touch to have!!

Nice self-check in hotel; door code is sent on day of check in. Hotel was nice, comfortable bed with free parking for 3 cars upfront. I had to chase for the door code as I didn’t want to arrive when it’s dark and struggle with the entry. It was sent to me with the help of Trip customer support. There is lift so no problem with my heavy luggage. Unlike other Grand Base hotels, this one has no laundry, no washing machine, no cooking stove, no utensils, just one kettle, 4 cups, one microwave and one fridge. Carpet had visible stains so not clean.

Though location is a little far but the free shuttle bus to and fro Orio station made is super convenient for an onsen retreat. There's a direct bus from Kitakyushu Airport to Orio station too, which makes it even better. Thankfully, the staff kindly took note of the shuttle reservation request made during booking, otherwise, it would have been very inconvenient to contact them and expensive to get to the resort by other means. They left a note to check the official website for pick-up point but there was no specific information - something that can be improved. The location was found to be BEHIND Maxvalue Shop (see first few photos). The resort is visited by mainly locals so it was helpful to see and ask them for confirmation. Facilities might a bit old but generally clean so it was okay. The room is nice and comfortable, particularly the view. It was very nice to see the hotel using reusable wares with even a refillable jug to get water from a machine at the shared space. Both sides of the natural onsen is switched between male and female everyday. Supper tantan noodles is great! Breakfast is not bad with both fusion western style and traditional Japanese options. It was a very nice and relaxing time!