Hotel berhampiran Muzium Bandaraya Sendai, Sendai

The first thing I'll write about Richmond Hotel Premier Sendai Ekimae is the good location. It's right next to Aobadori Station, but there is only a stairway down. An elevator is located not too far away, and I'll get to that in the last part of this review. The lobby of the hotel has a nice ambience, and the hotel offers one complimentary drink and a complimentary bowl of soba noodles. Since the majority of hotel guests take advantage of these offers, the lobby and bar can be crowded during both day and night (until 22:00). The staff whom I interacted with, especially the young lady upon check-in, were all very friendly and helpful. Water coolers are available on each floor next to the elevators, so if it's late at night and you're out of water, you don't have to go far. This is a good service by the hotel. I really like the fact that from the ground level, you can take the elevator directly up to your room floor, bypassing the usually busy and crowded lobby. When it comes to sound insulation between rooms, unfortunately this was not too good. I was able to hear my neighbours banging their limbs, suitcases, clothes hangers etc. against the walls. I didn't really hear talking, but that's probably because my neighbours were Japanese and talked to each other in low tones (non-Japanese people should emulate this). As for noise from the streets, my room faced another building (which was what I requested), so I didn't hear much traffic noise. The shower temperature in my first room fluctuated badly. It would be hot for about 30 seconds, then it turned cold for a minute, then hot again for 15 seconds, then cold again for a long time. The hotel staff helped me switch to a different room, and the shower temperature in the second room was fine. The furniture in the rooms are a bit old, but that's not a big issue. The fridges on the other hand are too small and not cold, the hotel should purchase larger and better units. A nitpick of mine is having to use the television to choose the 'Do Not Disturb' sign for the cleaners. I'd much rather a switch next to the door, or the traditional sign to hang on the doorknob. I did not have breakfast at the hotel nor did I use any of the facilities, so I have no comment on those services. Overall, I had a good stay at this hotel and would recommend it to others. I hope that in the future the sound insulation between rooms can be vastly improved, and that the hotel can provide physical 'Do Not Disturb' signs or switches. Side note: If you have large luggage and need an elevator, you have to walk south just a little along Atagokamisugi-dori, and soon you'll see an elevator to the underground station. When you get into this elevator, get to the lowest level, and when walking to Sendai station via the underground passage, there is another elevator in an oddly-angled corner. Period of Stay: March 2026

It was a perfect stay. Everything including amenities, services, beds, facilities was awesome. Room is very clean and new, employees are so kind. Especially, we had left our belongings in the safe, and realized it after we arrived at tokyo. We made a call to this hotel and the manager handled this situation very professionally! They made a delivery to tokyo, which arrived early in the next morning, so we are now at narita airport without stopping by sendai again!! Definitely willing to stay here again if I have a chance to visit sendai again. Thank you so much!

This hotel in Sendai is extremely friendly to international travelers. One of the staff members can speak Chinese, which was incredibly helpful for us. She assisted us with many things during our stay and helped arrange luggage storage before check-in, making everything very smooth and convenient. The room is also slightly larger compared to many hotels in Japan, which made the stay more comfortable. The location is excellent as well — it is very close to Sendai Station, and there are supermarkets and many shops nearby, making it very convenient. Overall, it was a wonderful stay and there is really nothing to complain about. I would definitely recommend this hotel to other travelers visiting Sendai.

Great location. Lots of eateries and convenience store nearby. We rented a car and needed a place to park our car, they gave us a discount voucher for a parking nearby.

A very comfortable stay. The hotel is close to Sendai Station and there are several carparks nearby. It was also very convenient to have a FamilyMart next to the lobby on the ground floor. The laundry area is quite small and would have been nicer if there were more machines available. The dryer was unfortunately not very efficient. Service was great and the hotel was very clean. Rooms were of a good size. Would return.

I had a very pleasant stay at this capsule hotel. The room was clean and comfortable. There was a small locker inside the capsule area where I could securely store important belongings. The front desk staff were friendly and helpful. Basic toiletries were provided, and the washroom area was well equipped with hair styling products, aftershave, and lotion for guests to use. There is also an indoor and outdoor hot spring bath on the 3rd floor, which was a great place to relax after a long day. Overall, it is a convenient and comfortable option for male travelers near Sendai Station.

Close to JR Sendai station which is connected to 2 malls, Parco & SPal, with lots of food outlets & stores. 15sqm room was small, difficult to fully open suitcases. The bathroom has tight space & the shower tub is too high so need to be careful when stepping in or out & there's no safety rail to hang on to. The breakfast buffet has roughly same items daily, only minor changes in fruit/vegetable juices & some other items. They provide takeaway boxes for breakfast food to eat in your room or on the trains if you are travelling so that's a big plus.

it's nice, but the walls are very thin and you can hear conversations next door. there were families here. it's not a romance hotel. other than that it's mostly quiet. my biggest complaint is: why only 1 washer & dryer? the breakfast buffet is great. i thought the japanese grocery store food was good and the hotel buffets that were grocery store quality were good, but this was another level. this was restaurant quality. now i know what the grocery store bento boxes are trying to achieve

We were two people during one night. It’s a little bit far from the station. But there’s a bus stop close by that goes to the station (190 yen in 2026). What I really liked was that the hotel have bikes (with a basket) you can use for free, just ask the receptionen (I only used it once for one hour, but it was good). The room was a bit spacious, clean and tidy. If you have a suitcase I think you can open it in the room. The bed and pillows were good. What I didn’t like was that they didn’t have hand soap or conditioner. They did have shampoo and body soap though. The staff was nice and friendly. The amenity was good as well. They didn’t have face wash and face cream, like many other hotels have. But they had the other usual things, so I don’t complain. When I booked this hotel on trip.com it said the check in is between 15-22, so I checked in before 22. But when I went to the reception 23, there were still people there, and they had a machine where it said check in and out. So maybe you can check in after 22? If you want to do that I would try to send a message or something and ask. Because it felt like it was ok to check in even after 22. Overall I think we had a good and nice stay at this hotel.

仙台駅から徒歩20分以上歩くので最寄りの地下鉄を利用した方がよりスムーズにチェックインできる。早朝でも荷物を預けられたのとお部屋に運んでくれた点はよかった。 シャワーの水量は弱めかなと感じた。 値段相応。