Hotel berhampiran Muzium Bandaraya Sendai, Sendai

Great Service + attentive 👍 👍 👍 👍 👍 Located not too far from Sendai Station (+-8mins walk) Opp Donki and a shopping street Welcome drink/snacks/soft serve + ramen supper Definitely will come back again!

It was located walking distance from JR Sendai Station, the area is rather quiet since its at the East area side from the station, the staff were really attentive and helpful, room condition definitely meets every expectation well, especially clean and new. Definitely recommend this hotel without doubt. There is one time we lost a piece of socks from the laundry room, they were able to found it and return it to us. Very grateful to the receptionist and staff(namely加藤) found the lost socks.

There are nice staff and wonderful equipment in this hotel. It’s my first time to stay here for three nights. A room offers comfortable twin beds. Soft and supportive mattress, clean bedding let me sleep comfortably. Considerate staff actives to offer services to me when it rains outside. All in all, hotel Keihan impressed me deeply, and I will come back undoubtedly!

Reception at 5 pm was efficient and I didn’t have to wait. Street level provides access to two lifts that take you to the second floor reception area. Wifi worked well and the air conditioning was good especially in the cold weather. Rooms are not huge but adequate size. I booked a larger room of which there are a few. House keeping was also good, though guests need to request daily services by placing a card on the room door otherwise daily service is not provided. The two lifts can be slow especially during busy times such as morning checking out. The location is good being about 15 minutes walk from the main Shinkansen station. Being in a built up area there aren’t any views of parks etc. The hotel is five minutes walk to the covered main shopping mall-street which are common in Japan. There are major shopping malls in the central train station area. There are also many nearby restaurants that should suit most people’s budget and type of food. Beef tongue is a specialty in Sendai and many restaurants offer it at various prices. Buses and subway stations are nearby and provide access to various parts of the city. There are several attractions within 30 minutes of the hotel such as temples and museums. Overall a pleasant stay and happy to visit again.

We really enjoyed our stay at this hotel. The location is fantastic, our room was a good size and it was so quiet at all times - no noise from neighbours or from the street. Really clean, TV with YouTube and Netflix was so good and the wifi worked seamlessly. Would thoroughly recommend and would happily stay again.

This hotel in Sendai is extremely friendly to international travelers. One of the staff members can speak Chinese, which was incredibly helpful for us. She assisted us with many things during our stay and helped arrange luggage storage before check-in, making everything very smooth and convenient. The room is also slightly larger compared to many hotels in Japan, which made the stay more comfortable. The location is excellent as well — it is very close to Sendai Station, and there are supermarkets and many shops nearby, making it very convenient. Overall, it was a wonderful stay and there is really nothing to complain about. I would definitely recommend this hotel to other travelers visiting Sendai.

It is quite convenient to walk from the station to the hotel. Hotel rooms are quite clean and comfortable; hotel staff is helpful and polite. Free breakfast is nice and yummy.

VVery nice hostel in a good location near train station..Have an Onsen, microwave, hot water, a place to sit down and eat or working at your floor..not have a fridge. I came too early, because of my train from Tokyo (around 1.30 pm) and i need to wait until 3 pm for check in. Beds ready, clean ready...but need to waiting the check in time..and it'fair isn't. The only problem was they start check in process 5-7 mins before 3 pm and they was very slowly and not professional...my time for check in it was 3.15 pm if not more...one of the last check in there. And this happened especialy because one disrespectful girl, she was determined to delay the proceedings—even more than others already had. Ugly and disrespectful attitude, make me lose time everytime..she had and fun about this when i explain her i not appreciateher jokes. She, as well as all the others, either doesn't know how to speak English or doesn't want to... just simple words, like ”key.” I expected more from one hotel (or hostel) in Japan. I was disappointed with the choice of this hostel. It is very difficult to find the hotel without help, as its name is written only in Japanese. The bed is very hard; it feels like sitting or sleeping on a wooden plank.

We were two people during one night. It’s a little bit far from the station. But there’s a bus stop close by that goes to the station (190 yen in 2026). What I really liked was that the hotel have bikes (with a basket) you can use for free, just ask the receptionen (I only used it once for one hour, but it was good). The room was a bit spacious, clean and tidy. If you have a suitcase I think you can open it in the room. The bed and pillows were good. What I didn’t like was that they didn’t have hand soap or conditioner. They did have shampoo and body soap though. The staff was nice and friendly. The amenity was good as well. They didn’t have face wash and face cream, like many other hotels have. But they had the other usual things, so I don’t complain. When I booked this hotel on trip.com it said the check in is between 15-22, so I checked in before 22. But when I went to the reception 23, there were still people there, and they had a machine where it said check in and out. So maybe you can check in after 22? If you want to do that I would try to send a message or something and ask. Because it felt like it was ok to check in even after 22. Overall I think we had a good and nice stay at this hotel.

仙台駅から徒歩20分以上歩くので最寄りの地下鉄を利用した方がよりスムーズにチェックインできる。早朝でも荷物を預けられたのとお部屋に運んでくれた点はよかった。 シャワーの水量は弱めかなと感じた。 値段相応。