Hotel berhampiran Stesen Ōtsuka, Tokyo

The hotel is very close to Suidobashi Station on the JR line, which provides excellent access to all the main attractions in Tokyo. You can easily reach places like Akihabara, Ueno, Tokyo Dome, and even Shinjuku or Shibuya with just one or two connections. Despite being so close to the train tracks, the rooms have good soundproofing, and we could not hear the trains at all inside the room. That was a huge relief because I was worried about noise, but it turned out to be completely fine The room itself was clean and spacious by Tokyo standards. Everything felt fresh and well maintained. The housekeeping did a great job, and we had plenty of space to open our suitcases and move around comfortably. That is not always easy to find in Tokyo hotels, so I really appreciated that. At the reception area, you can help yourself to tea and coffee, as well as some basic hygiene kits and amenities. It is a nice touch, especially if you forgot something or just want a hot drink before heading out for the day. But, there are a few things to be aware of. First, the check-in time is later than usual but at 5:00 PM. That is quite late compared to most hotels where check-in is around 2:00 or 3:00 PM. You need to plan your day around this and make sure you have somewhere to keep your luggage if you arrive earlier. It is not a dealbreaker, but it is something you should know before booking. The second thing was the bathroom setup. In our room, there was a strange curtain separating the shower area from the rest of the room. The problem is that this curtain does not actually hide anything. If someone opens the door from the room into the hallway, anyone standing there could see straight into the shower area. It was an odd design choice. My advice to the hotel would be to apply frosted film to the shower door. That would solve the privacy issue completely, and the strange curtain would no longer be needed. Another small issue was the luggage storage area. Some of the lockers were locked but not being used, which meant there was not enough space for everyone to store their bags. It was a bit frustrating because empty but locked lockers took up space that could have been used. However, I have to give credit to the administrator who helped us resolve the situation. They were kind and found a solution, so in the end, it worked out fine. I do want to recommend the restaurant on the first floor for evening relaxation. There are only a few tables, so it feels quite intimate and not too crowded. The prices are slightly higher than the average in Tokyo, but the desserts are wonderful, and they serve champagne as well. It is a lovely place to unwind after a long day of sightseeing. I especially enjoyed sitting there in the evening with a glass of champagne and a sweet treat, it felt like a small luxury. Overall, sequence Suidobashi is a solid choice if you value cleanliness, space, and good train connections. Just be prepared for the late check-in, the unusual shower curtain, and a possible small hassle with luggage storage. None of these issues ruined my stay, and with a few small improvements, this hotel could be truly excellent. I would still recommend it, especially for travelers who plan to spend most of their day exploring Tokyo and just need a comfortable, quiet place to sleep and recharge

I had a wonderful 4-night stay here during my trip to Japan. The hotel was exceptionally clean, and the staff were incredibly friendly, welcoming, and always ready to help. For the price, it offers excellent value. The breakfast was delicious with a good variety of options, making it a great way to start each day. The room size is what you would typically expect in Japan—compact but well-designed and comfortable. It had everything we needed, and the hotel provided all the essential amenities. Fresh towels were replaced daily, along with two complimentary bottles of water. One thoughtful touch I really appreciated was the housekeeping service. Even when we put up the ”Do Not Disturb” sign, they fully respected our privacy and never entered the room. Instead, they hung fresh towels and bottled water on our door every day. The hotel also displayed the daily weather forecast at the reception, which was very helpful when planning our itinerary. On the day we checked out, it was raining. The receptionist patiently showed us how to get to the Skyliner through the underground station so we could avoid walking in the rain. Their kindness and excellent service truly left a lasting impression. Overall, this hotel exceeded my expectations in terms of cleanliness, service, and value for money. I would definitely stay here again on my next trip to Japan. Highly recommended!

Pengalaman luar biasa, konsep zen dari A hingga Z. Sempurna untuk melarikan diri dari kebisingan dan bunyi bandar untuk seketika kelonggaran murni melupakan masa dan tekanan! Mereka tidak mempunyai jam! Mata air panas yang agak mengecewakan, kerana ia hanya satu kolam besar, tiada kolam sejuk atau pusaran air (mungkin pakej spa menawarkan ini?!) kakitangan yang sangat mesra dan membantu.

I traveled alone and my room is for 1-2 ppl. I enjoyed my stay. Staff are very cheerful, sincerely and helpful. The location is excellent which the metro exit is next to the hotel but the exit is only stairs. Those travelers who have big luggage might be very concerned. There are many restaurants nearby also convenience store. The room is very neat very tidy but a bit crowded if 2ppl. Not much space for your luggage. The amenities are great! I loved the onsen so much!! Because i came for Garmin Run Aisa and it helped me recover alot! I probably recommend my fds to come and I will come next time for my trip to Tokyo.

5 minit berjalan kaki dari stesen ikebukuro. Mempunyai banyak kedai makan dan pusat beli-belah berdekatan. Kakitangannya sopan dan mesra.

The hotel is in an excellent location, conveniently situated near Ueno station and a nearby subway station, making travel around the city very easy. One of the highlights of the stay was the thoughtful amenities. The hotel offers an onsen, complimentary soba in the evening, and jelly desserts, which added a nice touch to the overall experience. The breakfast was especially impressive-delicious and well worth the price. The room size(around14square meters) was impact but comfortable, suitable for 2 people. Additional blankets can be requested at the front desk if needed. The staff were friendly, always smiling, and very throughout the stay. Overall, I was very impressed with the hotel and had a great experience. The downside was the elevator, which can be slow and crowded during peaking times. However, if you’re staying on a lower floor, using the stairs is a convenient alternative.

While this hotel has a convenient location, the experience was ruined by a lack of basic hospitality and very cramped quarters. The room was so small it was difficult to even open two large suitcases. More disappointing, however, was the staff’s attitude. Everything is followed strictly 'by the book' with zero flexibility. I was told a late check-out would be charged by the hour, and even a simple request for a complimentary bottle of water was flatly denied. The staff were condescending and never offered a smile, making for a very unwelcoming environment. A small gesture like a bottle of water costs almost nothing but earns customer loyalty; unfortunately, this hotel chooses rigid rules over guest satisfaction. I would not recommend staying here.

Comfortable one-night stay at Shinjuku Granbell Hotel — great location and clean, modern rooms. One useful tip for anyone driving: there’s parking available nearby that you can either reserve in advance for around ¥2,000 per night, or just drive in without a reservation and pay by the hour (rates around ¥1,700 for 8 hours at the lot near the hotel). Made it really convenient for our road trip stop before heading north. Would recommend for travelers exploring Shinjuku by car.

Centurion Hotel Ueno was a complete disappointment, falling short of basic hospitality standards. The deception started right at check-in: the room was explicitly advertised and booked as a ”Casual Double Bed,” but what we actually received was a cramped single bed. This blatant misrepresentation immediately compromised the comfort of our stay. The lack of care extended into the bathroom, which was a major letdown. The sink and shower area were marred by very bad, visible marks that made the entire space feel neglected and unhygienic. For a hotel that positions itself in a convenient location like Ueno, the absolute disregard for accurate room descriptions and rigorous housekeeping is unacceptable.

I would like to talk about the energy you get when you first enter this capsule hotel, calm, peaceful and clean. I stayed in other capsule hotels in Japan but this one was the cleanest. The location was great, you can find coffeeshops, restaurants and some stores just 3mins away, there’s also a metro station that was not too far. For that price I think its worth it. However I didn’t really like the service even though they were responsive but the staff weren’t friendly or welcoming. Also I didnt actually ask about sleep report or whatever though I found a camera in my capsule and felt so weird because there was no privacy even though they said its off. All in all you can still enjoy staying there.