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⭐ 1 out of 5 stars
Disappointing Experience at Emisia Tachikawa Hotel
I arrived two hours early and was told I had to pay ¥2,000 for early check-in — even though rooms were available. I refused, as I believe good service should accommodate guests when possible. If early check-in is to be charged then I should be refunded for check out early at 7am - or an offer of a partial refund? While waiting in the lobby, I asked for a phone charging point and was told none were available — a basic amenity that most hotels provide.
The room was very small for the price charged, and breakfast wasn’t included. On top of that, the hotel only offers self check-in, meaning there’s no staff interaction or support. It felt more like a vending machine than a hospitality experience.
Overall, I found the stay lacking in comfort, service, and value. I wouldn’t recommend it unless you’re looking for a bare-bones, no-frills place to sleep.
Tunjuk Lagi