Hotel berhampiran Hat Dongtan, Pattaya

Excellent hotel! The staff are very nice and accommodating. The room was very clean, spacious, and comfortable. The bed was so fluffy that I slept really well. I loved having a balcony to relax on, and the view was great. Free parking is a big plus too. Highly recommended and would stay here again! Oh plus they have Netflix!!

I recently stayed at Arbour Hotel and Residence Pattaya for my birthday trip and had a fantastic overall experience! The hotel is very nice with top-notch amenities, including convenient free valet parking and a delicious breakfast spread. The staff added such thoughtful touches for my birthday, surprising me with a complimentary cake and cute animal figures made out of towels. The only hiccup during our stay was with the hot water, which was only working properly on my second day. When the issue happened around midnight, the staff let us use a nearby checked-out room just so we could take a shower. While moving between rooms late at night was pretty inconvenient, I really appreciated their effort, they dispatched an engineer immediately to work on the issue, even though it couldn't be fixed that night. On top of that, they left us a heartfelt written apology letter and sent a fresh fruit platter to our room, which showed how much they care about their guests. Despite the minor hot water issue, the outstanding customer service made it a memorable stay. I thoroughly enjoyed my time here and will definitely stay at Arbour again next time I'm in Pattaya!

Hotel yang hebat, terletak dengan baik, lobi sudah sangat bagus dan sangat luas. Semua kakitangan sangat sopan dan mesra. Biliknya indah, bersih dan dengan pemandangan bandar dan laut yang menakjubkan. Kawasan kolam renang juga indah dengan pemandangan yang indah. Mereka mempunyai bot hiasan yang juga berfungsi sebagai gelongsor air, sangat sesuai untuk kanak-kanak. Sarapan pagi juga sangat sedap, dengan banyak pilihan makanan, roti dan buah-buahan. Hebat!!

Exceptional Return Stay – Personalized Service Beyond Expectations! This was my return visit to the hotel, and I must say I am as impressed as I was the first time. The consistency in quality and service is truly remarkable. I would like to highlight the exceptional service I received regarding my special requests for this stay. I had requested a complimentary birthday cake and a pre-booked Pavilion, both of which were handled perfectly and honestly exceeded my expectations. Special thanks to the following team members: Khun Pakakan (Reservation Office) & Khun Somporn: Thank you for the seamless coordination and for securing the Pavilion booking for me. The communication via email was prompt and professional. Khun Kaw (Front Office): It was a pleasure to be checked in by Khun Kaw again! The service was outstanding. She provided a very clear explanation of the facilities and all the exclusive privileges with a warm, genuine smile. Having a familiar face provide such high-level service made the welcome feel very special. For the breakfast, I noticed a significant variety of Indian cuisine during my stay. While it was more prominent than usual, it was completely understandable as there seemed to be an Indian group in-house at the time. The quality remained good nonetheless. Overall, it was another wonderful stay. I highly recommend this hotel for anyone looking for attentive service and a memorable experience. I will definitely be back!

This hotel is in a very convenient location—close to the bus terminal, the beach, and the market but it's very quiet. The breakfast had a great variety and was delicious. What surprised and deeply touched us was how they handled a forgotten item. When my friend left something behind, the staff arranged to ship it to Bangkok with top-notch security. I would definitely love to stay here again!

I traveled with my little furry baby (dog), and we had a wonderful stay. The front desk staff were very friendly and provided excellent information and assistance. One thing I really appreciated was that the hotel has ramps wherever there are changes in floor levels. This makes it very convenient for families with children, pet owners, and elderly guests, as strollers and wheelchairs can easily move around the property. The location is great, and overall, this hotel offers excellent value for money. I would definitely recommend it!

Pleasantly surprised. This was my first visit to Srinn hotel. It looks bright and clean from the outside, a fact that continues throughout. (Plus point). The reception is light and airy, and modern in design, although it could be better laid out to make the most of the space. Such as an area with a sandwich toaster and microwave which is placed in a position where egress and access to the rooms is, narrowing the space, making it awkward for large cases or people walking in opposite directions. A better option would be to move this area to the far side of reception, where there is a random table holding nothing but a few nick nacks. On checking in, the staff, two very friendly ladies, we're busy with several guests, and what looked like a ton of paperwork. I feared a long wait. But no, the ladies were supremely efficient, and within a few minuets I had my key and was on my way to the room. All this with amazing, happy smiling, and most welcoming attitude. (Oh, how I wish this was how all hotel receptionits were.) Remembering this hotel markets itself in the budget category, that on arrival the porter-cum-security guard/car park attendant, had marshalled me into a parking bay, although there was only one other car there, then carried my luggage, albeit two relitivly small bags, to reception, before showing me to my room. Not something one generally experiences in a hotel in this catagory. He was not a bellhop looking for a tip, as once in my room he wished me a pleasant stay and was immediately gone. The room. Light, airy and a good size, with a fair size balcony.the double bed is smaller than many, but not all, hotels in this class, more of a European double, not queen or king size. Comfortable mattress. The pillows were passed their best; once your head touched them they became wafer the. This was resolved with a simple request, and within moments I had newer firmer pillows. Bed linen clean, white, crisp, fresh... full marks. One oddity, there being only one bedisde table (night stand). It seems they only plaved one as the other side of the bed is nearer the wardroab, but If the bed was moved a foot or so to the left, there would be plenty of room for a stand on each side of the bed without restricting wardrobe access. (As I say, the bed is not large). The wardrobe had clothes hangers, drawers, and houses a small in-room safe. A large smart TV stands on a low sidebord/counter, but would be better wall mounted, as it prevents the sideboard being utilised for any functional purpose. A fridge, a cafe style round table with two chairs, a full length mirror, and some shelving completes the bedroom. A kettle, mugs, & teaspoons provided, along with a daily allowance of two sachets of 3in1 coffee. Complimentary toothbrushes, cotten ear buds, shower cap, are supplied. Shower gel and shampoo in large pump action bottles are in the bathroom. (Not my favourite. I always take my own toiletries). Towels, white, soft, fluffy, two hand, two bath. Full marks for those. Bathroom relitivly small, and the shower instalation is cobbled together like an afterthought. The showerhead spraying water in all directions, this needs attention. The balcony hosts a wicker cafe style round table and two chairs. Smoking, should you indulge, is permitted on the balcony, but thankfully, not in the rooms. One more oddity. Part of the hotel, in front of the car park, is a 'coffee cabin' with a shaded seating area. Unfortunately, this was not open... due to it being low season? I'm not certain this is correct. So, all in all, I rank this as a superior budget hotel, with an exceptional, dare I say fantastic, crew of staff from reception, to porter, to room maid. If the small things I've mention here were addressed, it would be almost perfect. As it stands, I put this at the top of my budget hotel league in Pattaya, but reserve the points for improvement. Highly recommended. Big up for Srinn hotel

I made a reservation just by looking at the location because of the Songkran Festival. I thought the square footage would be small, but it was more spacious than I expected, and since it was newly built, I lived comfortably. I went up to the rooftop swimming pool during the day, but it was so hot and hot that I just came down.

It’s good room good location easy to find the good food great restaurants and so many big mall near by … wow that awesome … but the one thing about parking lot … maybe not enough for our car

The hotel may need to improve its advertising and provide more accurate information. I went to the 7th floor, but unfortunately it was not accessible because it had been completely damaged by a fire. The swimming pool was also disappointing. There were no towels available, and if you asked for one, you had to pay extra. Overall, the hotel was not bad, but it definitely needs more work and improvement.