Hotel berhampiran Pantai Hat Naklua, Pattaya

Excellent hotel! The staff are very nice and accommodating. The room was very clean, spacious, and comfortable. The bed was so fluffy that I slept really well. I loved having a balcony to relax on, and the view was great. Free parking is a big plus too. Highly recommended and would stay here again! Oh plus they have Netflix!!

I recently stayed at Arbour Hotel and Residence Pattaya for my birthday trip and had a fantastic overall experience! The hotel is very nice with top-notch amenities, including convenient free valet parking and a delicious breakfast spread. The staff added such thoughtful touches for my birthday, surprising me with a complimentary cake and cute animal figures made out of towels. The only hiccup during our stay was with the hot water, which was only working properly on my second day. When the issue happened around midnight, the staff let us use a nearby checked-out room just so we could take a shower. While moving between rooms late at night was pretty inconvenient, I really appreciated their effort, they dispatched an engineer immediately to work on the issue, even though it couldn't be fixed that night. On top of that, they left us a heartfelt written apology letter and sent a fresh fruit platter to our room, which showed how much they care about their guests. Despite the minor hot water issue, the outstanding customer service made it a memorable stay. I thoroughly enjoyed my time here and will definitely stay at Arbour again next time I'm in Pattaya!

Hotel yang hebat, terletak dengan baik, lobi sudah sangat bagus dan sangat luas. Semua kakitangan sangat sopan dan mesra. Biliknya indah, bersih dan dengan pemandangan bandar dan laut yang menakjubkan. Kawasan kolam renang juga indah dengan pemandangan yang indah. Mereka mempunyai bot hiasan yang juga berfungsi sebagai gelongsor air, sangat sesuai untuk kanak-kanak. Sarapan pagi juga sangat sedap, dengan banyak pilihan makanan, roti dan buah-buahan. Hebat!!

This hotel is in a very convenient location—close to the bus terminal, the beach, and the market but it's very quiet. The breakfast had a great variety and was delicious. What surprised and deeply touched us was how they handled a forgotten item. When my friend left something behind, the staff arranged to ship it to Bangkok with top-notch security. I would definitely love to stay here again!

We booked this hotel for a two-night stay, arriving late around 22:00. While we originally booked a small twin room with no balcony, we decided to upgrade to a Junior Suite with a balcony upon arrival. 🛏️ The Room & Comfort The Good: The room is exceptionally large and completely pest-free (no bugs, roaches, or bad smells). The bed is excellent, featuring a large, comfortable mattress with fresh white bedding and a warm blanket. Sockets are conveniently located in every corner. The Bad: Our second-floor balcony sat directly above a designated smoking area. In the shower, it was hard to make the water just warm, it was always either too cold or too hot. 📺 Appliances & Tech WiFi: Did not work upon arrival, though staff resolved the issue by the second day. Television: Very old, non-smart TV with no Netflix, YouTube, or international channels. The screen flickered constantly, making it look like a bad 90s video filter. Air Conditioning: Old and noisy, but it successfully cooled the room down very quickly. Kitchenette: Includes a microwave and a stove, but no pots or frying pans are provided. You must bring your own cookware if you plan to use the stove. 🍳 Dining & Breakfast Served buffet-style and tasted amazing. Features plenty of eggs, chicken, pork, fresh/cooked vegetables, fresh fruit, and baked goods. But there were no seafood or fish available. 🌳 Hotel Grounds & Location Ambiance: Very cozy, traditional Asian-style property decorated with beautiful elephant statues, koi carp ponds, and fragrant blossoming trees. Unbeatable location. A 7-Eleven is less than a 1-minute walk away. Jomtien Beach and the main bus terminal are both a short 5-minute walk. Local songthaew run directly past the hotel. 🔄 Verdict We would happily stay here again for a short-term visit, but the outdated electronics and shower issues might make a long stay frustrating

Pleasantly surprised. This was my first visit to Srinn hotel. It looks bright and clean from the outside, a fact that continues throughout. (Plus point). The reception is light and airy, and modern in design, although it could be better laid out to make the most of the space. Such as an area with a sandwich toaster and microwave which is placed in a position where egress and access to the rooms is, narrowing the space, making it awkward for large cases or people walking in opposite directions. A better option would be to move this area to the far side of reception, where there is a random table holding nothing but a few nick nacks. On checking in, the staff, two very friendly ladies, we're busy with several guests, and what looked like a ton of paperwork. I feared a long wait. But no, the ladies were supremely efficient, and within a few minuets I had my key and was on my way to the room. All this with amazing, happy smiling, and most welcoming attitude. (Oh, how I wish this was how all hotel receptionits were.) Remembering this hotel markets itself in the budget category, that on arrival the porter-cum-security guard/car park attendant, had marshalled me into a parking bay, although there was only one other car there, then carried my luggage, albeit two relitivly small bags, to reception, before showing me to my room. Not something one generally experiences in a hotel in this catagory. He was not a bellhop looking for a tip, as once in my room he wished me a pleasant stay and was immediately gone. The room. Light, airy and a good size, with a fair size balcony.the double bed is smaller than many, but not all, hotels in this class, more of a European double, not queen or king size. Comfortable mattress. The pillows were passed their best; once your head touched them they became wafer the. This was resolved with a simple request, and within moments I had newer firmer pillows. Bed linen clean, white, crisp, fresh... full marks. One oddity, there being only one bedisde table (night stand). It seems they only plaved one as the other side of the bed is nearer the wardroab, but If the bed was moved a foot or so to the left, there would be plenty of room for a stand on each side of the bed without restricting wardrobe access. (As I say, the bed is not large). The wardrobe had clothes hangers, drawers, and houses a small in-room safe. A large smart TV stands on a low sidebord/counter, but would be better wall mounted, as it prevents the sideboard being utilised for any functional purpose. A fridge, a cafe style round table with two chairs, a full length mirror, and some shelving completes the bedroom. A kettle, mugs, & teaspoons provided, along with a daily allowance of two sachets of 3in1 coffee. Complimentary toothbrushes, cotten ear buds, shower cap, are supplied. Shower gel and shampoo in large pump action bottles are in the bathroom. (Not my favourite. I always take my own toiletries). Towels, white, soft, fluffy, two hand, two bath. Full marks for those. Bathroom relitivly small, and the shower instalation is cobbled together like an afterthought. The showerhead spraying water in all directions, this needs attention. The balcony hosts a wicker cafe style round table and two chairs. Smoking, should you indulge, is permitted on the balcony, but thankfully, not in the rooms. One more oddity. Part of the hotel, in front of the car park, is a 'coffee cabin' with a shaded seating area. Unfortunately, this was not open... due to it being low season? I'm not certain this is correct. So, all in all, I rank this as a superior budget hotel, with an exceptional, dare I say fantastic, crew of staff from reception, to porter, to room maid. If the small things I've mention here were addressed, it would be almost perfect. As it stands, I put this at the top of my budget hotel league in Pattaya, but reserve the points for improvement. Highly recommended. Big up for Srinn hotel

I made a reservation just by looking at the location because of the Songkran Festival. I thought the square footage would be small, but it was more spacious than I expected, and since it was newly built, I lived comfortably. I went up to the rooftop swimming pool during the day, but it was so hot and hot that I just came down.

We had a great stay here , the room itself was great. Very spacious,cozy and modern at the same time. The restaurant offers a huge variety of different options although the breakfast was the only average part. The swimming pools are nice and well looked after and the massage bed beside the pool is a very nice touch. I recommend everyone to try it at least once. The staff was very nice,cheerfull and very much helpful and ready to assist us in any matter. The gym was very underwhelming for me as the equipment is very very limited and it’s not a 24h gym as other hotels around here offer. The hotel is located by the beach so that is a big advantage as well. Overall I enjoyed my time here and I praise the staff for the wonderful hospitality and the smooth service they provided us.

It’s good room good location easy to find the good food great restaurants and so many big mall near by … wow that awesome … but the one thing about parking lot … maybe not enough for our car

The hotel may need to improve its advertising and provide more accurate information. I went to the 7th floor, but unfortunately it was not accessible because it had been completely damaged by a fire. The swimming pool was also disappointing. There were no towels available, and if you asked for one, you had to pay extra. Overall, the hotel was not bad, but it definitely needs more work and improvement.