Hotel berhampiran Jeti Patong, Phuket

The Naka Island is, without question, one of the most accurate and outstanding resorts you can choose to stay at in Thailand. The experience is remarkably flawless — everything is perfectly executed, well organized, and thoughtfully designed. Above all, what truly sets this resort apart is the people and the service. Every single staff member greets you warmly; there is not a single person who passes by without saying hello. The entire team, without exception, was exceptional. I would especially like to mention Peachy, who welcomed us, as well as Ohmmy, Bennet, and Dome — though in truth, every staff member deserves recognition, even if I unfortunately do not remember all the names. The resort has undergone a recent renovation and upgrade a few months ago, which is clearly reflected in the overall quality and attention to detail. We stayed in a pool villa for four nights for our honeymoon, and the experience exceeded expectations. Initially, we requested to change villas, which was accommodated immediately. We later decided to return to our original villa, and this request was also handled positively and without hesitation. The reason for the initial change request was the mangrove forest area. Guests who are less comfortable sleeping in a jungle-like environment, or who are sensitive to wildlife or mosquitoes, may wish to specifically request accommodation outside the mangrove area. The villas are modern, spacious, and extremely well designed, with attention to even the smallest details required for an exceptional stay. Each villa includes a private pool, an outdoor shower, an outdoor bathtub, as well as an indoor bathroom with excellent hygiene products. The resort features three restaurants. We dined at several of them, and the food quality was excellent overall, though the pizza was relatively weak compared to the rest of the culinary offerings. The Z Bar is particularly pleasant, offering a wonderful atmosphere and a beautiful sunset view. Additionally, 24-hour room service is available with a fairly extensive menu. The main pool is stunning and seamlessly connected to the sea. Guests can enjoy complimentary use of kayaks, longboards, and paddle boats. Jet skis can also be rented from local operators for approximately 2,000 THB for 30 minutes. Bicycles are available for two-hour rentals, which we used for a short and enjoyable ride around the island. Housekeeping is provided twice daily, including an evening turndown service around 7:00 PM, during which curtains are closed and the room is prepared for the night. The gym is exceptionally well maintained, fully equipped with Technogym equipment, and offers everything one could need for a complete workout. We did not visit the spa for treatments, but guests have access to an ice room, steam room, and sauna. Breakfast was rich, well organized, and among the best we have experienced. Guests fill out order slips with their table number, and dishes are delivered directly to the table exactly as requested. At the pool, food and drinks can be ordered easily by scanning a QR code from your sunbed. While the service at the pool was slightly slow at times, it did not significantly detract from the overall experience. On the day of our arrival, the resort hosted a Christmas tree lighting event, which felt like a private invitation-only celebration. Special drinks, bruschetta, chicken satay, and tuna pani puri were all served complimentary by the hotel. We left with the clear feeling that the team is constantly thinking about you and anticipating your needs, no matter how small. This is, without hesitation, the strongest recommendation I can give to anyone visiting the area — and we will most certainly return.

The staff here are all very friendly and extremely enthusiastic. We especially appreciate Rach's proactive and friendly service. Although the lobby is a bit far from the rooms and we had to call the front desk every time we went out or came back, the shuttle service arrived very quickly and never delayed us. Even when we returned late, there were always staff members on standby to drive us back to our room immediately. The hotel provides shuttle services to and from the Old Town and Central Festival. It would be even better if we could take the shuttle to the Old Town and then be picked up from Central Festival on the return trip. The room was spacious, clean, and the air conditioning was excellent, though the water pressure was a bit weak. The hotel environment is quiet and peaceful, making it a perfect place to relax. I would definitely want to stay at this hotel again!

I had a wonderful stay at Chanalai Garden Resort. The location is excellent, just a short walk from Kata Beach, and the views are beautiful. The room was spacious, clean, and comfortable, and the staff were friendly and welcoming. I really appreciated the complimentary welcome snack, which was a thoughtful touch after arriving. The pool area was relaxing, and the overall atmosphere made for a very enjoyable stay. I would definitely stay here again.

Hotel ini mungkin jarang dipilih oleh warga negara China; sepanjang 3 hari saya menginap, saya hanya melihat 4 orang China, berbeza dengan Sheraton di sebelah yang penuh dengan mereka. Gaya hotel ini adalah resort Barat yang lama, dengan bilik yang luas dan kolam renang yang besar, sesuai untuk bersantai. Mungkin saya bernasib baik kali ini, harga kurang dari enam ratus semalam, sangat berbaloi. Satu-satunya kelemahan besar adalah sarapan; pilihan makanan agak terhad, dan perkhidmatan panduan perlu diperbaiki, tetapi bagi saya yang selalu bangun lewat, ini tidak terlalu memberi kesan. Lokasi hotel sangat baik, keluar sahaja ke pantai, ada 7-Eleven dan dobi dalam 5 minit berjalan kaki, dan hanya 10-20 minit berjalan kaki ke Jungceylon. Lokasinya mudah diakses dan pada masa yang sama cukup tenang pada waktu malam. Asalnya saya menempah bilik pemandangan taman, tetapi petugas kaunter depan telah menaik tarafnya kepada bilik pemandangan taman matahari terbenam semasa daftar masuk. Ruang bilik luas dan susun aturnya baik, ada sofa dan meja kerja, bilik mandi luas dan bersih, dan terdapat dua kerusi berjemur di balkoni, memberikan suasana percutian yang santai di hotel. Secara keseluruhannya, saya rasa cukup bagus, agak seperti Wyndham Shangri-La di negara saya; walaupun tidak terlalu mewah, tetapi dengan harga ini, apa lagi yang boleh diminta? Jika harganya sesuai lagi, saya pasti akan menempahnya semula lain kali. Fasiliti: Kemudahan di dalam bilik lengkap, walaupun agak lama, tetapi dijaga dengan baik. Bantal kerusi berjemur di balkoni agak usang, tetapi tidak menjejaskan keselesaan. Kebersihan: Bersih dan kemas, mencapai piawaian 5 bintang. Persekitaran: Hotel ini mempunyai kira-kira 3 blok bangunan mengapit 2 kawasan kolam renang, sesuai untuk bersantai di hotel, keluar sahaja ke pantai, dan ada restoran berdekatan pantai yang menampilkan persembahan band pada waktu malam. Perkhidmatan: Kakitangan mungkin agak sedikit, tetapi secara umumnya sikap mereka sangat baik, dapat menguruskan pengurusan bagasi dan pembersihan.

My first time staying at a deck dorm style.The manager was willing to come, and did check in for me in the middle of the night. Do the 200 Baht refundable deposit. Give me the towel. Informed me to the rule of no sandal/shoes at 2nd floor to maintain the floor kept clean. That is all you can see. Nice room, chill, no noise in the room, and other ”I am sleeping” rules. If you have an issue of not using sandals in the bathroom, then honestly you just need a hotel with a private room. Yeah, upper deck was scary. I dreamt of falling down 😪 Well, deck dorm style is not just for me. But a good experience here, and with 217 Baht (including tax) I paid, it is worth the money. This hotel provides breakfast too. Something I don't really expect 😁😁 They also give me a key gift over a checkout. For sure, I get my 200 Baht back.

four-night stay at this hotel. The loft-style design is beautiful, modern, and full of character. Our room offered a stunning water view, a very comfortable bed, and waking up to that scenery was a true highlight of our trip. The layout is fantastic, featuring two smart TVs—one in the living hall and another in the bedroom—both allowing for seamless streaming and mobile connectivity. The accommodation was exceptionally well-equipped, featuring a kitchen, microwave, large fridge, toaster, water boiler, capsule coffee machine, and convenient British power outlets. Coffee and tea sachet are available and refillable. The bathroom was well-stocked with body gel and shampoo, and the shower water temperature and pressure were excellent. We also loved the welcoming touch of a small gift: a custom luggage tag personalized with my name's initial. A special mention goes to the ”Magic Box” concept—a brilliant initiative that ensures a completely undisturbed stay. The hotel’s commitment to sustainability is highly commendable. From the eco-friendly surrounding habitat and minimal use of paper and plastic, to the reusable glass water bottles and alternative-day room cleaning, their green efforts are clearly visible. For fitness enthusiasts, there is a convenient mini gym available on the 6th floor, and avid joggers will absolutely love running around the beautiful Laguna area. The dining options here are excellent. The breakfast selection offered a wide variety of high-quality options, and the dinner pricing at the cafe is very reasonable. We loved that they feature a different culinary theme every night with delicious food, alongside a fantastic tap beer buffet option. A la carte & in-room dining menus is available during day and night. We also appreciated the convenient mini-mart located right beside the all-day dining cafe. The location is fantastic, with a 24/7 minimart, medical clinic, and Boat Avenue’s vibrant dining and wellness options nearby. This chic hotel exceeded our expectations. There's many people to thank you for making our stay comfortable, but Kudos to receptionists Khun Bonus and Khun Mintang, service Khun Nu-Nong— the true stars of Cassia Phuket. Your outstanding hospitality ensures we will definitely return! 😉🥳👍🙏

Pros - super attentive staff and problems are resolved quickly  - Great views from room (see photos) - Huge private pool (though most is in the shade) - Outdoor hot tub Cons  - Not ‘luxury’ as the hotel name implies - old worn furniture in most rooms (see photos) though we were moved somewhere better very quickly after complaining. - Huge service charges and taxes - No beach - Villas so close together that you can hear families with children next door (we haven’t extended our stay for this reason)  - Restaurants and food are poor - no western breakfast (sausages/bacon etc), the stake house we eat at was glum to say the least. I’m actually leaving this place to get on a plane with diarrhea - Poor value for money compared to other resorts at this price point (JW, Four Seasons, Ritz etc)

Overall, it was a very good stay. Orn was nice and accommodating and even helped move me to a higher floor the next day. Berna from the restaurant was also friendly and took the time to chat, which was really nice. The room was refreshed while I was out during the day, which was great, but it would’ve been helpful to be informed beforehand since my personal belongings were left around. Just a small note — the bathrobe wasn’t set up initially, and only two pillows were provided for a room meant for two guests, so I had to request extra pillows.

Saya menempah bilik deluxe pemandangan laut, tetapi pada hari saya pergi untuk mendaftar masuk, terdapat sedikit kekeliruan, jadi saya menaik taraf ke vila peribadi, tinggal di sana selama satu malam, dan memindahkan bagasi saya keesokan harinya. Ia adalah satu pembaziran masa, tetapi saya fikir tiada apa yang boleh saya lakukan dan semuanya baik-baik saja. Saya bersarapan selama dua hari dan rasanya menu berbeza pada hari pertama dan kedua. Telur dadar itu sedap walaupun pemuda itu bekerja keras di bawah terik matahari. Pastikan anda pergi dan mencubanya. Anda boleh membawa kereta ke pantai dan menggunakan kereta untuk datang. Secara peribadi, saya lebih suka kolam di sebelah pantai. Baik untuk bermain dengan kanak-kanak juga. Terdapat rumput, buaian, berkayak dan gol bola sepak. Saya tidak dapat menggunakan kayak kerana ombaknya kuat. Terdapat beberapa cicak kecil di sekitar resort, yang comel.

Stay was ok. However got last room , which was a bit smelly and had to request for a change. Afterwards all was ok Good service, good breakfast