Hotel berhampiran MRT Rama 9, Bangkok

We had a pleasant stay at Modena by Fraser Bangkok. The room was clean, comfortable, and well-maintained, making the stay relaxing throughout the trip. The facilities and amenities were good, and the overall atmosphere of the hotel was calm and comfortable. The staff were friendly, helpful, and professional during my stay. The breakfast was nice, although the selection was somewhat limited and did not offer as many options. For the location, it is still convenient for travelers who mainly use taxis to get around Bangkok and are not especially focused on staying near the main shopping areas.

Hotel is suitable for 5 stars grading, the environment at the lobby and staffs were impressed us. Room size is big and clean. The bath tub has no the hand held then elderly person need to be careful when the take a bath. Breakfast contained many choices ex Chinese boiled rice, Japanese Takoyaki, Udon, many bakery.

Pemandangan yang cantik, perkhidmatan yang baik, makanan yang sedap tetapi sedikit pedas, harganya juga berpatutan. Banyak kemudahan. Kami berdua menyukainya. Dan pasti akan datang lagi.

Beat Warii is my choice when it comes to a Hostel in Bangkok - location on river, multitude of facilities, access to various transportation, shared kitchen facilities with extra features, luggage storage, shoe and valuable lockers, water filtration system, laundry services and a comfortable spacious dorm with modern amenities. The beds offer privacy and are comfy, spacious and there are enough plugs and lighting around you, making it very convenient. Bathrooms are modern with essential toiletries and well maintained with great water temperatures and water pressure. The leisure and co-working spaces are a bonus for me and the other wonderful delights is a basketball court and roof top area and multiple terrace areas. The staff are helpful and have become like good friends. For what you pay and what you get, this one is truly hard to BEAT!

We saved this hotel until last – slightly fancier than the other 3 in our time in Thailand – as a little final night trip, and unfortunately, it was the most disappointing of the lot. The price, by global standards, might not be eye-watering. But by Thailand prices, it was certainly higher end, at over 800rmb per night with a ~450 (2000bht) deposit upon arrival. It did not meet those standards, I'm afraid to say. First things first, it should be said that it is fairly easy to get to on the MTR system, just a very short walk from Hwai Khwang, though it should be pointed out that when using Trip to find the location of Google Maps, I was given the wrong spot (further down the road, so actually a nice surprise to see it was closer, and I wont hold this against the hotel as it is likely nothing to do with them.) Serve at check-in was good, bags carried up the stairs for us and taken to the room with the porter stood waiting as we arrived. Check-in staff were as friendly as one would expect at a Marriott-run hotel of this quality, & though I was slightly surprised by the price of the deposit it was ultimately fine. We had booked a deluxe room with a double bed, and were told that since there was none available (?), we'd be upgraded to a Premier. Looking at the app since, I'm struggling to see where they differ. The decor in the Premier is perhaps a bit more modern, but they are the same size with the same bathroom (more on that later), and the lower price-point is on a much higher floor (ergo better view, I'd assume). In truth, had I paid for a Premier & been greeted with our room, I'd have been even more disappointed. The room was fine, but I'm not sure much more than that. A decent size, though by no means surprisingly big. It was at least quite airy, and the bed pretty comfortable, though seriously lacking in plug sockets. I find it rare to see a hotel these days without plug sockets on both sides of the bed, especially a hotel at this price point. It meant that only one phone could be charged nearby, the other on the table on the other side of the room. The bathroom, though, was really, really disappointing (& that's putting it lightly). The bathtub might have been a nice touch, had it not quite clearly had dried on blood stains in it. I've never experienced this in any hotel I've ever stayed at, no matter how cheap. Let alone at one double the price of anywhere else we stayed in Bangkok and Thailand! The sink, too, was clearly scratched up dirty, with two clear globs of dried on mucus. No face washing in there for us. Fortunate perhaps, given the number of towels provided too was pretty light. The bin in the bathroom also came with no bin bag. I'd hope that the inside is therefore cleaned regularly, but given what we'd seen before, I wasn't filled with hope. Elswhere, breakfast was generally of expected quality. Nothing to write home about per se, but a very nice dining area and good service in fairness. The coffee was decent, though again by no means hugely memorable. The swimming pool is a highlight, offering great views across the city (indeed, the view from our room was quite nice too – though can't help thinking it would be better from a higher floor, like in the cheaper rooms!), with ample comfy beds and free towels. It might be a bit small in peak season, but there were only 3 other groups sharing with us, so plenty of space for a swim. We also enjoyed the massage (850bht). The price was not included in the room fee, but I thought 850 seemed a decent price for the quality and the convenience. Each of these things could be the most memorable part of the trip, were we not greeted by the dirtiest bathroom I've ever experienced in a hotel. & that's a real pity, because it was so avoidable too! Especially from a Marriott hotel, I'd really expect better.

I went to Bangkok 2 times in 2 months. First we were in an expensive 5 star resort in the river and second time was here in Ramada Plaza. It was more than half the price of the first place but wow it was almost as good! I am not goof at reviews so I will just ramble my thoughts. The worst part of Ramada Plaza is the entrance. It is lackluster and the main big doors were not working so they had small signs that say in and out for you to use side doors. When you get in, the lobby is big and grand with high ceilings, albeit very dated. At night there is a pianist and singer every day and it’s nice to come back to. Front desk staff were kind and they said they upgraded our room from deluxe to premier deluxe (although they always say this so I don’t know if there truly was a difference). We didn’t get early check in and connecting rooms as I requested but we didn’t get rooms beside each other which was good enough. When we got to the room it was so nice. Looked newly renovated! Looked newer than the lobby and the hallway. So we were happy. Aircon was super strong and cold thoughout our 8 day stay. No carpet in the room, made it easier for luggages to roll. I felt it was cleaner that way too. Linens were crisp and clean. Pillows were super great and soft. For our king size bed we had 4 pillows and 1 extra. The bathroom was spacious but it had a wet floor set up so your tub and shower was beside each other. Tub is small so it fills up easily. Water is super super strong and goes from boiling hot to cold. We soaked everyday in the tub. My shower had low pressure in the first day but when I asked them to fix it, they did and it became super strong. If I may nitpick - I didn’t like their provided shampoo (made my hair stiff) and shower gel and lotion(didn’t like the scent). But it was totally ok. Just personal preference. They give two bottles of water a day. The provided ref was ok. Takes a while for our drinks to cool. Anyway moving on, the location of the hotel is beside asiatique so it’s noisy at night (we were in the 6F) because of the party boats boarding. Lots of singing. But only early in the evening. We tried the free tuktuk to asiatique and it was so fast like riding a rollercoaster. My daughter loved it. The location itself is nice because of the river view but it’s prone to a lot of traffic coming from places like icon Siam or central world. Outside the hotel were more than 5 massage spas. We tried one and had a great foot massage!! Loved it! We never tried the fee hotel boat to central pier because we didn’t want todeal with central pier and shift boats. I wish they had a free icon Siam boat like other hotels but that’s ok I guess it’s far. Also the boat doesn’t go at 12 noon so we just opted for a grab car to get around. Oh and also the breakfast buffet is great! They change selection daily so in 8 days we tried many different things. I loved the pork rib curry even though it was so spicy. The chef roams around every morning. Nice touch! Overall I recommend this hotel to all my friends who don’t want to break the bank but still want the resort feel by the river.

Saya telah tinggal di sini selama 4 kali. Saya suka lokasi yang terletak di sebelah pusat membeli-belah baru dan bts. Bilik itu sentiasa bersih. Katilnya sangat selesa. Air di bilik mandi adalah baik. Banyak cermin untuk mekap saya. Saya juga suka sarapan pagi di sini. Banyak pilihan dan rasa yang sedap. Lebih 10/10 untuk saya.

Addressed to Jon Warmington, the General Manager I recently stayed at Grand Mercure Bangkok Atrium room 842 from 27 May to 1 June and would like to share some feedback regarding my experience. First and foremost, I would like to emphasize that I genuinely enjoyed my stay. The hotel, facilities, and the majority of the team members provided excellent service, and overall I had a pleasant experience. In fact, I am not the type of guest who frequently raises complaints. During my travels, I spend very little time in my hotel room. Most of my day is spent outside the property, and my interaction with the hotel is generally limited to breakfast and sleeping. As such, it takes a significant issue for me to feel compelled to formally raise a concern. The first issue relates to breakfast. During my stay, I invited a Muslim friend to join me for breakfast. He entered the restaurant with me but did not consume any food because he was unable to find suitable options that met his dietary requirements. While I acknowledge that I did not raise this directly with the restaurant team at the time, I was surprised when Reception later informed me that they had verified that my friend had taken breakfast. From my perspective, entering the restaurant should not automatically be considered as consuming breakfast when no food was actually taken. Nevertheless, I have decided to let this matter rest and move on. The second issue is far more serious and is the primary reason for this email. On my final night at the hotel, I was expecting a visitor. However, Reception did not contact me to verify whether I was expecting anyone before allowing my visitor access to the guest floors. Instead, my visitor was simply directed to my room and arrived at my door unannounced. Having worked within the Accor group for approximately 15 years as a Duty Manager in Singapore, I am very familiar with hotel operational procedures, guest privacy standards, and security protocols. It has always been my understanding that when a visitor arrives for an in-house guest, Reception should first contact the guest to obtain authorization before granting access to the room floors. While my visitor was indeed expected on this occasion, Reception had no way of knowing that without contacting me first. Had the visitor not been known to me, this could have resulted in a serious security and privacy issue. In my professional opinion, allowing a visitor direct access to a guest room without prior verification is unacceptable and falls short of the standards expected from an Accor property. What further disappointed me was the handling of the matter after I raised my concern. I wish to be clear that I am not seeking compensation of any kind. My concern is not financial. Rather, I expect an appropriate resolution and acknowledgement of the seriousness of the issue. Simply being told ”sorry” was not sufficient given the nature of the security lapse. The alternatives presented to me by the Night Manager were also, in my view, unreasonable. One option was for me to move to another room on my final night. Considering that I was due to check out the following morning, I found this solution impractical and disruptive. Being asked to pack my belongings and relocate because of an issue that was not caused by me did not seem to be an appropriate resolution. I was also informed that a Reception Manager would speak with me. However, I was unable to wait indefinitely for the manager's arrival. As a guest who was raising a legitimate concern, I do not believe I should have been expected to delay my evening plans or remain available for an uncertain period of time. Furthermore, I was scheduled to leave the hotel at 7:00 AM the next morning in order to arrive at the airport early for my flight. For these reasons, I felt that the issue was not properly addressed during my stay, which is why I am bringing it directly to your attention. I am raising this matter not only as a guest but also

Secara umumnya penginapan yang lancar dan santai, suasana yang selesa dan perkhidmatan yang bijak. Pengangkutan ulang-alik percuma hanya setiap satu jam, fleksibiliti/ketegaran masa bergantung pada kakitangan perkhidmatan pada syif hari itu. 8-15 minit berjalan kaki ke kawasan jalan utama (dua stesen kereta api berbeza berdekatan) di mana anda boleh menemui banyak restoran tempatan, kafe dan restoran Jepun.

We stayed at this hotel for two nights. Cons The rooms are very outdated. Furniture, walls, corners, and the bathroom show visible wear and damage. The rooms clearly need renovation. The photos on the listing do not reflect the current condition of the rooms. They look much newer than they actually are. A stove was listed as an amenity, but in reality it was not usable — it was covered with a fixed wooden panel and could not be opened. There is no tea or coffee in the room, despite a coffee machine being shown in the photos. Tea is available at the reception during daytime only. The air conditioner is very noisy. It is controlled via a wall panel (no remote control) with limited settings, and even on the lowest mode the noise is noticeable. There is no ventilation fan in the bathroom, so steam stays in the room after showering unless the door is opened. The TV offers only Thai channels. There is no Smart TV and no option to connect a phone. The kitchen area has a sink, cabinets, and basic dishes, but it is not functional due to the lack of a stove. Despite cleaning, the room looks visually worn because of the overall condition of the walls and ceiling. Pros The bed is comfortable, with two pillows per person. Clean bed linen. The bathroom was clean, with good water pressure. The room includes a new hairdryer, a refrigerator, dishes, and cutlery. There is a balcony facing the courtyard, where smoking is allowed. The staff were polite and helpful. The receptionist spoke good English and explained everything clearly, and the housekeeping staff were also very friendly. The hotel provides a golf cart shuttle to nearby shopping malls. The location is convenient, close to M-Sphere, Emporium, and the M District, which was the main reason we chose this hotel. Overall Suitable for a short stay of one night. The main drawback is the outdated rooms and mismatch with the photos. The location and staff are the hotel’s strongest points. ——— Останавливались в этом отеле на две ночи. Минусы Номера сильно устаревшие. Мебель, стены, углы и ванная с потёртостями и сколами, требуется обновление и ремонт. Фотографии на сайте не соответствуют текущему состоянию номеров: выглядят новыми, тогда как по факту номера давно не обновлялись. В номере была заявлена плита, но фактически она отсутствовала — была закрыта и зафиксирована деревянной панелью, воспользоваться ею невозможно. В номере нет чая и кофе, несмотря на то, что на фотографиях присутствует кофемашина. Чай можно взять на ресепшене в дневное время. Кондиционер шумный, работает без переносного пульта, управление осуществляется с настенного блока с ограниченным количеством режимов. Даже на минимальном режиме шум заметный. В туалете нет вытяжки, после душа пар остаётся в комнате, уходит только при открытой двери. Телевизор показывает только тайские каналы, Smart TV отсутствует, подключение телефона невозможно. Кухонная зона оборудована раковиной, шкафчиками и посудой, но нефункциональна из-за отсутствия плиты. Из-за общего износа поверхностей номер визуально выглядит неаккуратно, несмотря на уборку. Плюсы Удобная кровать, по две подушки на человека. Чистое постельное бельё. Ванная комната была чистой, хороший напор воды. В номере есть новый фен, холодильник, посуда и столовые приборы. Есть балкон, выходящий во двор, на котором можно курить. Вежливый и отзывчивый персонал: девушка на ресепшене хорошо говорит по-английски и подробно всё объясняет, горничные также оставили приятное впечатление. Предоставляется гольф-кар трансфер до ближайших торговых центров. Удобное расположение рядом с M-Sphere, Emporium и M-кварталом, что было основной причиной выбора отеля. Итог Подходит для краткой остановки на одну ночь. Основной минус — сильно устаревшие номера и несоответствие фотографиям. Расположение и персонал — сильные стороны отеля.