Hotel berhampiran Pusat Beli-belah Northgate, Seattle

I had a fantastic 2-night stay at this new hotel. The location is incredibly convenient, especially for anyone arriving from the airport via the Green Line Westlake. It’s a direct shot from the airport, and then just a 14-minute walk from the station (which also connects to the mono rail to space needle. I loved the cozy lobby; it’s a great spot to just hang out or relax for a bit. A huge plus for me was the surrounding area. On my way to check in, I was able to grab Shake Shack for dinner, which was perfect. And for bubble tea lovers, there’s a boba shop, Hey Tea ,right next door! Whole Foods is also just a short walk away, making it easy to pick up anything you need. The check-in and check-out process was super quick and smooth. I had a great rest over my two nights and would highly recommend this spot to anyone looking for a comfortable and well-located place to stay.

The room was modern, stylish, and very comfortable. Unfortunately, the rest of the hotel didn’t live up to that standard. The property feels extremely busy and frenetic, with little sense of calm. The lobby, in particular, appears to have been designed on a tight budget and feels at odds with the contemporary look and quality of the rooms. It lacks the sense of arrival and polish you’d expect, creating a disappointing first impression.

酒店前台服務非常好，房間乾淨，房間配送免費浴鹽，check in 時前台會給2瓶水，還有一個Welcome drink，5 －7點提供房客免費一杯紅酒，還提供免費送到附近的景點。酒店地點非常方便，100米內有公車站，超市。 這次入住房還剛好有一點的針塔景觀。推薦去西雅圖旅遊的考慮入住。

Had a really great experience here at CitizenM. The place was unique, chique, and modern. With all the extra tools they provide like their mobile room controller you can personalize the room to your liking. The lobby is very interactive with accessible board games, lounge area and bar. Highly recommended!

Great amenities! The sauna and steam room were great after a cold winter day of walking. I got a massage in the spa, very relaxing. There’s a bagel shop onsite for a quick breakfast.

Location was great, place was clean. Our originally booked room was not available at check in but staff provided complimentary breakfast to make up for the mix-up. Will book again if staying downtown.

The hotel itself was in a great spot (Royal Caribbean cruise customer) and was clean and pleasant. The staff accommodated our early check in request (we arrived around 1pm) which was terrific - didn't have to wait YAY!!! The rest of the staff were all wonderful except for the bar staff. We placed an order for drinks/snacks at the bar and then sat off to the side nearer the restaurant. We had to ask at least three times for our order and the bartender/server was abrupt and rather surly. Everyone else was wonderful.

The hotel staff are friendly, but not helpful. The washing machine was not working after I paid and put in the clothes and detergent, then I called the front, then they told me the washing machine is not working. I asked them why didn’t they put out a notice, the front desk said he just found out when I call. At the beginning he asked me to wait till the next morning, then they can call the washing machine company to try to give me a refund. Anyways, they are not sure about if I get refund or not!!! At the end, going back and forth, the front desk agree to refund me in cash and give some detergent to go to another floor for the laundry. I arrive Seattle late around 11pm in the evening with the car. I paid for the daily fee for parking. As I will be leaving Seattle only few hours after checking out, they told me I could not leave the car in the garage until late afternoon because they need the space. I said I paid for a ‘daily fee’, so in principle I should be able to park the car till late afternoon, but they told me not, it is my choice to check in late and they cannot do anything to extend my parking till late afternoon. I asked them if that is the regulation, they should put that down clearly in the description and inform the guests in advance, particularly those international guests who might have another interpretation about the ‘daily fee’. At the end, they allow me to park until 2 pm which is too early for me and I need to change my plan at Seattle completely due to the parking issue. In conclusion, the general attitude is they are sorry if the guest has any problem, but they can’t help much!!!!!

I had a very pleasant stay at this hotel. The staff were incredibly friendly and always willing to help, offering assistance whenever needed and making me feel truly welcomed. The room was spotless and very well maintained, which made the stay comfortable and relaxing. The facilities were also excellent, with everything thoughtfully provided and well organized. Overall, the experience exceeded my expectations. I would definitely stay here again and highly recommend it to others.

房間非常乾淨，裝修很新，有足夠地方放兩個大行李箱。廁所不在房間內，需要走出公眾地方，問題不大。一樓有洗衣房和廚房，餐具廚具焗爐都有。