Hotel berhampiran Menara Smith, Seattle

Hotel was clean, spacious and located conveniently! Hotpot place QiaoLin right below, which was convenient for me because I love hotpot hahahah

I had a fantastic 2-night stay at this new hotel. The location is incredibly convenient, especially for anyone arriving from the airport via the Green Line Westlake. It’s a direct shot from the airport, and then just a 14-minute walk from the station (which also connects to the mono rail to space needle. I loved the cozy lobby; it’s a great spot to just hang out or relax for a bit. A huge plus for me was the surrounding area. On my way to check in, I was able to grab Shake Shack for dinner, which was perfect. And for bubble tea lovers, there’s a boba shop, Hey Tea ,right next door! Whole Foods is also just a short walk away, making it easy to pick up anything you need. The check-in and check-out process was super quick and smooth. I had a great rest over my two nights and would highly recommend this spot to anyone looking for a comfortable and well-located place to stay.

酒店前台服務非常好，房間乾淨，房間配送免費浴鹽，check in 時前台會給2瓶水，還有一個Welcome drink，5 －7點提供房客免費一杯紅酒，還提供免費送到附近的景點。酒店地點非常方便，100米內有公車站，超市。 這次入住房還剛好有一點的針塔景觀。推薦去西雅圖旅遊的考慮入住。

Sheraton Grand Seattle has a great downtown location, spacious room, and various amenities. The hotel is located right next to the convention center and few blocks to the downtown shopping / dining. The room is spacious for four of us with enough space to open our luggage and we did not feel cramped. On a higher floor, we had a nice city view. The hotel is updated and has a large lobby, Starbucks, a wine bar, restaurants, and fitness center/pool. We arrived in the early morning and was lucky to get an early check-in. The staff we encountered was nice and helpful and we had a good experience overall. The hotel charges a destination fee that offers $20 dining credit to use in bar/Starbucks/selected restaurants and $10 Uber credit. Maybe because most people spend their $20 credits on Starbucks, the line was very long in the morning (~20 minutes). I would suggest going earlier or later to avoid the long line.

Great amenities! The sauna and steam room were great after a cold winter day of walking. I got a massage in the spa, very relaxing. There’s a bagel shop onsite for a quick breakfast.

Staff members are very friendly, and the location was great. Room was clean and nice too.

Down the hill from downtown Seattle so expect a walk/uber in to the city if you’re going that way. Also no fan in bathroom which kind of sucked and the TV wasn’t working. Otherwise, next to the water which was really nice. ALSO $100 a night deposit for up to $500 for 5 nights+ so be aware.

The hotel staff are friendly, but not helpful. The washing machine was not working after I paid and put in the clothes and detergent, then I called the front, then they told me the washing machine is not working. I asked them why didn’t they put out a notice, the front desk said he just found out when I call. At the beginning he asked me to wait till the next morning, then they can call the washing machine company to try to give me a refund. Anyways, they are not sure about if I get refund or not!!! At the end, going back and forth, the front desk agree to refund me in cash and give some detergent to go to another floor for the laundry. I arrive Seattle late around 11pm in the evening with the car. I paid for the daily fee for parking. As I will be leaving Seattle only few hours after checking out, they told me I could not leave the car in the garage until late afternoon because they need the space. I said I paid for a ‘daily fee’, so in principle I should be able to park the car till late afternoon, but they told me not, it is my choice to check in late and they cannot do anything to extend my parking till late afternoon. I asked them if that is the regulation, they should put that down clearly in the description and inform the guests in advance, particularly those international guests who might have another interpretation about the ‘daily fee’. At the end, they allow me to park until 2 pm which is too early for me and I need to change my plan at Seattle completely due to the parking issue. In conclusion, the general attitude is they are sorry if the guest has any problem, but they can’t help much!!!!!

They upgraded our room upon arrival! The staff were very friendly and courteous. We had a beautiful view room overlooking the city on the 14th floor. The pullout couch bed is really only suitable for one child. Our oldest daughter took the couch bed and said it was very uncomfortable so we had everyone in the extra large king sized bed. The king size bed was very comfortable, and the mattress was soft. The room was relatively clean, although a little dusty. Probably because of the location and the age of the hotel. The room was fully stocked with water and snacks. The bathroom was extremely clean! Breakfast was not included, so we had a five minute walk to Starbucks. The concierge accommodated us with a $15 shuttle ride to the cruise ship dock. The shuttle service was excellent and they took care of all of our bags.

The good: The house is really clean and lovely. We have all we needed to cook at home, and the rooms were nice and spacious. The Bad: The location leaves a lot to be desired, lots of people fighting and threatening outside. Several nights we've had to endure listeng to screaming and someone being harassed. It's terrifying for my kids who may be technically adults but still on the younger side. The Ugly: We've had a little incident where my partner, who's not technologically knowledgeable accidentally purchased a movie through the owner's account. The owner went through the roof calling names and accusing without asking what happened first. Reading other reviews in airbnb we can see this is not the first incident with him not being the nicest. There are ways to communicate without going from zero to sixty. We paid a few thousand dollars for this stay, another 5 bucks is not something we're looking to swindle.