Hotel berhampiran Lilydale Library, Melbourne

We were guests at a wedding in a nearby winery and stayed here one night. We were pleased with our choice. The room was a little worn, but room and bathroom were spotlessly clean. Despite being close to the highway, the room was very quiet (I have excellent hearing!). The bed was super comfy and the linens good quality. We slept very well. Wifi worked well. Keep up the good work, Yarra Valley Motel!

Our stay was OK in as much as the bed and bathroom were acceptable for the price. - when the price is $125 or so. The trick is while they advertise $125 a night, Friday and Saturday night the prices goes off the scale. So read your proposal, even if you're in a rush. There are lot better rooms around at around $200 or more. We stayed 4 nights and extended another - a Saturday. (Family matters nearby). The gentleman said $120 for the extra night but when I got my statement it was $189! It was then I realised I was charged that for Friday too. Re-educated in touch and go and not bothering with the receipt. Sure these prices are not exorbitant in this day an age - for a reasonable establishment. While in the room the basics were reasonable, the room had a toaster and microwave but no bread plates or cutlery, only small bowls. Asked at reception and was give some disposable cutlery and pasta bowls . Great for toast! Apparently people keep stealing them or breaking them. So charge them and have something reasonable for reasonable people! The door didn't latch either without a heft with your shoulder and then caught only by millimetres. The chain was on and the chairs in place, don't worry. The room was only serviced once during our stay after we asked. The garbage truck came at 4.00Am or so and emptied multiple skips just nearby (on the premises) with all the beeping and backing, hydraulic whining, and diesel roaring you'd probably accept at $120 odd dollars a night, but really? My partner was ready to walk in the first five minutes with her usual abuse of my miserliness. As you might have guessed, the pricing issue is what really gets up nose. The rest you probably expect and accept for a cheaper deal. But next time we're near Lilydale we may well pay $189 but we'll be looking for $189 value.

Unknowingly we were given an upstairs room and were informed there was not an elevator. The stairs were steep and the walkways were very uneven, causing difficulty in reaching the room. At night the area was not well litl The room was fairly large, but there was no door on the wardrobe, no clock, no radio and no telephone. Not even a biscuit to have with our coffee. We were expected to use a QR code to familiarize ourselves with the amenities. The bed was comfortable. The shower was over a spa, and required dexterity to get into the spa. I have no idea how one would get out. As we are both very senior citizens it was therefore impossible for us to have a shower. The room was very uninspiring and dull, and the bathroom looked dated, although the taps were modern!! For the cost of $241.20 we were very disappointed in the hotel and the lack of amenities. All the staff members we encountered were very friendly and efficient.

Great customer service. Room was neat and amenities were really good.

Lovely quiet spot only about 5kms from Chirnside park shopping centre. Room was generously sized with lovely views over the golf course and the local roos popping past for their morning constitutional. Bed was really comfortable. It is time for the rooms to be updated though they are looking tired. Steak in the bar was great and breakfast had lots of options. Staff were friendly and helpful. Hot tips: check before arrival if restaurants are open and ask for a room on 3rd floor overlooking the golf course.

Our 1 bedroom villa was clean and spacious overlooking the large pond that contained various water birds and at least 5 frog species that we could hear calling into the night. Breakfast (eggs, bacon, bread, juice, cereal) a bottle of wine and chocolate were in the villa when we arrived. The restaurant was also of high standard. All staff, at reception and in the restaurant were efficient and friendly. I'd love to stay again for the view over the pond with the vineyard in the background, the large, clean villa, comfortable bed, large shower and the sound of the frogs in the evening. Only thing I'd like to see improved is the showerhead which was of a standard I'd expect to find in a budget motel.

Great location for shopping and eating out. Stayed overnight for a gymnastics competition. Got some shopping in and only 5 mins away from gymnastics centre. Staff were friendly and helpful. Rooms was clean, shower was spacious and hot with good pressure bed was very comfortable

The room was large and overall comfortable, though a couple of issues. Firstly, there are 2 beds in the room and we intended using both, however there was only one spare blanket. Second, our bathroom had no towel rail except for a 30cm one adjacent to the sink for the hand towel. Lastly, for such an otherwise modern room there is no toaster. I booked directly and afterwards was emailed a survey. I took the time to respond, thinking it would assist them (otherwise why do they ask), mentioning the above 3 items. I received an offensive email back telling me the rooms have towel rails (the ones in the website photo's might but mine definitely didn't), that had I wanted a spare blanket for both beds they would have provided one had I asked (except that Reception closes at or before 8pm and you don't realise before going to bed) and pointing out the room has heating (not a substitute for a blanket on a bed I'm afraid, not many people sleep with the heating going all night). If they didn't want honest constructive feedback they shouldn't ask for it, and I sorely wish I hadn't wasted my time on them.