Hotel Mountain view di Melbourne

I booked 2 rooms through Trip.com When I checked in I was told all rooms included breakfast. Great! On our first day my second room was declined breakfast, we were leaving early for a sports game so didn’t worry about it. Day 2 I went down with my booking email, was allowed to sit down but was told to see the front desk after.  I showed the front desk my booking email from Trip.com which showed the details of breakfast (kids under 17 free). The front desk stated they would not honour this because I had booked through a third party. He said if I had of booked direct he would honour it but they do not honour third party extras as they can’t be sure the information is accurate.  To add to Insult they are currently advertising  on their website free breakfast for bookings before a certain date (which we had done).

It’s a nice old skool chateau. Gives u the country western movie scene and rooms. Loved the room and the views were amazing. Water pressure and hot water (esp for winter) was great! Svcs was very Aussie and u just got to get used to them only working specific hours, so if u come late or too early be prepared for figuring it out slower. Overall still a great experience! We would come back!