Hotel Ascott di Osaka

The room is very small, you don't have a place to put your luggage. Carpet needs to be cleaned. Breakfast is not good. They serve same breakfast everyday. My husband and I stayed here for four days and I purchased breakfast when I made reservation, unfortunately, they are not refundable. Train station and subway is only 5 minutes walk is a plus.

There are conviniece store, drug store, Starbucks and several restaurants closley near the hotel, which means perfect location. We can walk to Osaka staion and along the river, there are beautiful restaurant and coffee shop. Since there are not much of tourist, it was quite to have a nice sleep. The room is small as much as other Japanese hotels but, clean and convertable compared to its room fee. People in front desk were very kind and nice. If I have a chance to travel Osaka again, I will stay here. :)

Beautiful hotel and so comfortable. Easy to access public transportd

Enjoyed staying here again. One of my favorite hotels in Osaka. So great to shinsaibaishi shopping street and two subway stations. One of the things i love about this hotel are the freebies. Every evening free ramen and alcoholic drinks. 24 hour free coffee and some juices soft drinks. You can request for a 4g mobile dongle for free and carry it with you so your family can hotspot to it (limited units). Great hotel. I usually move around to different hotels for fun on each visit but the bridge is definitely one of them on my ”must stay” list.

We love this hotel very much, breakfast is delicious and there are many choices. Hotel lobby also provides free beverages such as coffee, coke, orange juice, hot water, etc. Hotel room also quite clean and provides daily cleaning service. Definitely will come back again in future!

We spent a night at Cross Hotel Osaka before an early flight the next morning. The hotel is conveniently located just a 5-minute walk from Namba Station (Exit 14) and right next to Dotonbori, surrounded by numerous shopping malls and eateries. The room was spacious and well-equipped, and we appreciated the option to enjoy a ‘socking bath’ after a long day of sightseeing. The value for the price was excellent, and we were really impressed. We would love to explore other hotels in this chain in the future!

Walking distance from Umeda Station, very convenient neirbourhood. Tiny room. Bed is comfortable, silent. The bathroom is quite uncomfortable. It looks like a plane wc. It is everything clean, but in the bath there was mold, what it is very dangerous for health. Good service, very efficient, free water and coffee. I think it is a good value for money.

It was a pleasant experience during my stay in this hotel! Counter staff were friendly, place was convenient (highly recommend if you wanna stay in the city) and the hotel is near to many shopping malls, eateries. Overall, highly recommend for those coming to Osaka!!

Polisi tidak masuk akal di mana tetamu sama sekali tidak dibenarkan mendaftar masuk sehingga jam 3:00 petang. seterusnya, yang bermaksud lobi yang sesak dengan orang yang tidak sabar. Pada pukul 3.00 petang. terdapat tergesa-gesa untuk mendaftar masuk dengan isyarat panjang. Mengapa tidak sekurang-kurangnya mendaftarkan tetamu apabila mereka tiba dan melengkapkan pendaftaran untuk niat jahat terlebih dahulu? Dan jika bilik siap sebelum 3:00 p.m. mengapa tidak membiarkan tetamu kami berasa selesa dan tenang, bukannya menjadi begitu tegar dan tidak fleksibel? Bukankah menjaga pelanggan yang membayar anda menjadi keutamaan???? Saya mula-mula diberikan bilik 1602 yang kemudian saya dapati berada betul-betul di sebelah lif, dan dari situ saya boleh mendengar lif naik dan turun sepanjang masa dan menjelang 11:00 malam. kerana saya tidak dapat tidur kerana bunyi bising, saya terpaksa berulang kali mendesak untuk menukar bilik. Mengambil empat lawatan daripada penyambut tetamu selama 40 minit hanya untuk mencapai tugas mudah ini. Dia sangat keberatan untuk membenarkan saya menukar bilik pada mulanya tetapi hanya mengalah apabila saya menegaskan bahawa saya tidak akan membayar untuk bilik jika saya tidak dapat tidur dengan tenang. Keesokan harinya kunci saya tidak berfungsi, dan apabila saya bertanya mengapa, kakitangan penyambut tetamu berkata bahawa mereka mengandaikan bahawa saya ingin menukar bilik lagi, walaupun saya telah memberitahu penyambut tetamu malam sebelum itu, saya tidak akan bersusah payah menukar bilik lagi. Komunikasi yang lemah di kalangan kakitangan, dan sekurang-kurangnya, saya sepatutnya dimaklumkan apabila saya mula-mula mendaftar masuk bahawa bilik itu terdedah kepada bunyi bising dan diberi pilihan. Lokasi yang sangat baik betul-betul di atas stesen kereta api bawah tanah Shinsaibashi, dan di kawasan membeli-belah dan makan paling sibuk di Osaka. Hotel ini sama sekali tidak mempunyai kemudahan rekreasi seperti gimnasium atau kolam renang, walaupun harta itu diselenggara dengan baik dan bersih, walaupun tilam di bilik saya telah kendur, mungkin disebabkan oleh usia. BERHATI-HATI dengan bilik dalam jarak 20 meter dari lif - jangan terima bilik dalam apa jua keadaan, melainkan anda tidur yang sangat berat!