Hotel berhampiran Vyhlídka nad lomem, Prague

They did it again! Top organization of my event. Event manager Dagmar Vlkova is real professional. Apart of fantastic organization of the event, hotel itself is really very good in all - nice clean rooms, delicious fresh breakfast and perfect helpful service.

We spent ten days in Prague in May, 2023, staying at the Dancing House, and we couldn't have been happier. The conventional wisdom for a hotel in Prague is to find one on Old Town to be close to the many tourist sites, but the location of the Dancing House offered several benefits: there is a tram stop just outside of the hotel, and around both corners to the left and the right about six blocks away is a Metro station. We never once felt ”away from the action” during our stay in the city. We had a beautiful room, 402, which was spacious and comfortable with three large windows. Every morning we would get up and pull back the curtains to a view of the river and the Jirásek Bridge. Then we took the elevator up three flights to the breakfast room on the seventh floor, being sure to take one of the tables by a window. There was nothing more that we could have wanted as the selection of items was comprehensive, but I especially like the machine which dispensed cups of black coffee, café au lait, cappuccino, and espresso. And the bottles of Prosecco! There is also a nice coffee/gift shop on the ground floor where we stopped two afternoons for ice cream. The only feature of the hotel we didn’t especially like was the rooftop bar. We were given two passes to enter the bar but we didn’t buy a drink. The views are wonderful, but it was crowded with nowhere to sit, so we just walked around once and left. We found two bonuses staying at the Dancing House hotel: one was a nice wine bar, Wine Not, one hundred meters away at Masarykovo nábřeží 8- We stopped here several afternoons after sight-seeing to sample a glass (or two) of wine and to chat with the servers. And the second was a floating restaurant just across the street from the hotel – Restaurant Matylda. Luckily, we had dinner here on our second night and enjoyed it so much that we returned for one more dinner before leaving for home. A tip – the octopus carpaccio is great. And there are two open areas on the boat. On two afternoons we sat at a table on the bow in the sunshine and sipped chilled Czech Rose. If we ever return to Prague we will not hesitate to stay once again at the Dancing House.

- Unfortunately services and facilities did not match the expectations as it was mentioned or as per Brand image. Dirty cups, missing utensils, nonfunctional coffee machine, dirty stinky fridge, nearly empty shampoo sets, old towels do not suit the image of the Ramada brand.  + Location is only the biggest asset for this particular Hotel. Close to all major attractions. Room was big enough but seems old and need cosmetic repairs. - Customer care is another point to be improved. For parking,were instructed to come first to the Reception even-though informed them that due to road blockage, it was not possible to enter center. After struggling for nearly 1.5 hour,  managed to arrive at reception then came to know that the hotel parking was closed and have to use public parking. They could have informed beforehand during the call. Greeting to guests is not norm here. However, Mr Rafat was particularly extremely helpful and professional.  - Breakfast is just normal, not so many varieties and congested room. Overall, disappointed with stay but Prague is always beloved city.  

Excellent location n at most 5 mins walk from the main train station Room size is moderate n big comparing to Asian hotels amenities are ok though despite offering the same things for hand face and hair lol Breakfast is included and good to have a chance to meet fellow travelers. Should have no worries as they have 2 sets of full food stations for everyone… capacity being more than 200 I wonder Price wise it is just worth the money

Hier findet man ein Hotel, was in erster Linie mit dem Standort punktet. Es liegt direkt an einen Mt Straßenbahnhaltestelle und unweit eines Supermarktes. Ansonsten ist es ausschließlich zweckmäßig für Übernachtung geeignet. Es ist deutlich in die Jahre gekommen, auch wenn hier versucht wir mit kleinen moderneren Akzenten dies zu kaschieren. Die Einrichtung zeigt deutliche Gebrauchsspuren teilweise sogar deutliche Schäden. Das Frühstück ist sehr minimalistisch und ist nichts für besondere Ansprüche. Die vorhandenen Sportmöglichkeiten inklusive Schwimmbad müssen zusätzlich bezahlt werden. Mit andern Worten: Nicht zu empfehlen

It is a modern building, we had a family room which was spacious and the beds were comfortable, and we had stunning view from the 19th floor. The staff was kind and helpful. The breakfast was simple but delicious, they filled up the buffet quickly, there was never a shortage of anything, and there was even oat milk.Good transport to the city center, the tram stop is a 3-minute walk away. Excellent value for money, hotel quality at a hostel price.

My spouse, my friends, and I stayed 2 nights for Canada Day weekend at Mama Shelter prague. It's in a great location, short transit to old Town Prague with multiple ways of getting there. Bolt, scooters, tram, or even walking works as well. Staff was friendly, except for when we got back to our hotel room on Saturday night. The door was left open by house keeping and luckily nothing was stolen. A woman staff member at the front didn't believe what I told her, so we showed her and said something would be done about it. Upon checking out, there were no notes, and nothing was done. So definitely a lack of professionalism by the night staff. Breakfast was excellent with alot of choices. It's a buffet and is open from 7am to 1030am most days. Food was fresh and 0 issues. The room was clean and spacious. King size bed was comfortable, the air conditioning was okay, but could've been better. 2 TVs and 2 bathrooms. So it was a comfortable stay for us. Overall, definitely worth the money you pay to have everything included. I still believe the hotel parking should be included into the price like in North America.

We stayed for 3 nights, 4 days. Our reason for staying was that we were attending Lewis Capaldi at the O2 (just opposite!) Prior to arrival, I had asked if they offered anything additional for my partner’s birthday. I received an email back quite promptly that I could purchase a bottle of bubbles or a cheesecake. I opted for the bubbles and asked for this to be in the room on arrival. Before we arrived, we received a notification through the Bonvoy app that our room was ready. On arrival, this was not the case. We waited for an additional 20 minutes or so, and the reception staff were very friendly and went through the city map with us. The room was spacious enough, and included a nice welcome message - though my partners birthday was not mentioned (something we had in previously hotels - so maybe something to consider?) Unfortunately the bottle of bubbles was not in the room, which was a little disappointing. Reception kindly allowed me to borrow a EUxUK adaptor. Once I had got back to the room, a member of reception had bought the bottle up. However, I was not there which ruined the surprise and whole reason I had done it. We decided to eat at the hotel restaurant. The food was okay, but the service was poor and inattentive. Before the concert, we had asked about access. We were told the hotel had a special entrance, and we’re given the necessary stickers to gain access - something we should’ve been asked & given on check-in? After the concert, we returned for a few drinks in the bar. The bar appeared to have a mixture of guests and non-guests, which was perfectly fine. However, the service was very poor. The bartenders prioritised Czech nationals and females, rather than adopting a ‘who’s next’ approach. This was also clear when table service was given to native Czechs, and not ourselves. The beds were pretty hard, though I would put this down to them being new and unavoidable. All in all, I would return if I were to be visiting a concert back to the O2. The hotel is outside of the city, but the metro is only 12 minutes away - the metro is incredibly good and extremely easy to use so this posed no issue at all.

Hotel is very nice, however there are a few points worth to mention: * Concierge. Overall great experience, however one of the concierge team members (lady) had a Ukrainian flag on her name tag, which supposedly should mean that she should speak Ukrainian, when we started to speak Ukrainian, she was replying in russian! We do not want to be communicated in russian language, we did not pay to stay at the hotel to hear Russian when we did not ask for it! Very upsetting that you hire people without a knowledge and just put random flags instead of them speaking the language. *** Please explain to the staff that it is important to reply in the language in which customer is communicating or at least in English. Thank you 🙏🏻 * Service during the breakfast and housekeeping. All the kitchen, service and housekeeping teams were super friendly, very nice 👍🏻👍🏻👍🏻 Special thanks to Roxolana & Halyna Pashinska for their incredible personal touch. * Hotel Room The room was clean, however had this horrible smell from the bathroom canalization. Each time we had to open the windows to be able to stay in the room. We were a bit busy and didn’t have time to deal with the room changes, however please do something about it. It is very very bad. * Food. Food is great, however we stayed since July 23d until August 6th and we could not eat the breakfast anymore, it is not changing at all 😅. If we knew we would book the rooms without breakfast and eat elsewhere. Water. There was no water in the room, which is a bit different from other hotels we stayed at. I hope this comments will help you to improve the experience of your guests.

I stayed at this location with some friends after our flight back home got cancelled. Despite us speaking solely english, the staff were very friendly and the rooms were very nice. The real gem of the place is its onsite restaurant where all the food was unbelievably delicious. If I find myself in the Czech Republic again I'll be sure to consider this place to stay.