Hotel Romantik di Antu

Just came back from Crowne Plaza Resort Changbaishan and seriously had such a great time!! The place is super nice, food was soooo good, and the service?? DAMN AMAZING. Special shoutout to our 管家小彭 and 月月!!!both of them were so sweet and helpful the whole stay 🥹❤️ Really made everything feel extra comfortable and smooth for us. Can feel their effort and care 100%!! Replies were always super fast (almost instantly) and they really accommodated all our needs 🥹felt so well taken care of the whole time🥹🥹 crowne plaza please give the two of them some well-deserved credits!😍 If you’re planning a trip to Changbaishan, highly recommend this place!!

The staff were very kind and we were impressed by their sincere attitude toward the guests. We booked the Gyegok trekking through Trip.com, but as foreigners, we had trouble communicating with the trekking company. The manager helped us, and we had a wonderful time that will remain a pleasant memory. If we have the chance to come to Changbai Mountain again, we would definitely choose this hotel. The rooms are spacious, clean, and well-maintained. We are truly grateful for the warm hearts of all the staff. Also, grilling skewers and enjoying a glass of soju in the hotel parking lot was an unforgettable delight.

I recently stayed at this hotel and was thoroughly impressed by the experience. The location is perfect for travelers who need easy access to Changbaishan Railway Station, and the park right across the street provides a lovely place for a relaxing stroll. However, the most memorable part of my stay was the outstanding service I received from the moment I checked in. Chen Yuanyuan (陈园园), the hotel staff, was an absolute delight. She is always smiling, polite, and going above and beyond to ensure our stay was comfortable. From the beginning, she warmly escorted us to our room and took the time to explain all the hotel amenities in detail. Her thoughtfulness did not stop there. She proactively connected with me on WeChat to ensure quick responses to any requests we had. The next morning, she personally reminded us about breakfast and even offered to come to our room to guide us to the restaurant. Her dedication was evident as she stayed until we were seated comfortably in the buffet area. Even after checkout, her exceptional service continued. She presented us with lovely hotel gifts and waited with us until our taxi arrived, ensuring a smooth departure. Chen Yuanyuan’s service attitude is truly commendable. Her attentiveness, warmth, and professionalism set a high standard for hospitality. She is undoubtedly a role model for her peers and a huge asset to the hotel. This experience reinforced my belief that service in China is truly excellent, and it’s because of staff like her that I will definitely return to this hotel on my next trip to Changbaishan in a different season. Thank you for such a wonderful stay! 我最近入住这家酒店，整体体验令人印象深刻。酒店地理位置极佳，对于需要方便前往长白山火车站的旅客来说十分理想，而且马路对面的公园也为散步放松提供了惬意的去处。然而，最让我难忘的是从入住那一刻起就享受到的超赞服务。酒店员工陈园园绝对是一大亮点。她总是面带微笑、彬彬有礼，并且不遗余力地确保我们住得舒适。从入住开始，她就热情地将我们带到房间，并详细介绍了酒店的所有设施。她的周到远不止于此，还主动添加了我的微信，以便能更及时地响应我们的需求。第二天早晨，她特意提醒我们用早餐，甚至主动提出到房间来带领我们去餐厅。她的细致入微体现在每一个细节中，直到我们在自助餐厅安顿好座位后她才离开。即使在退房后，她的卓越服务仍未停止。她贴心地准备了酒店的纪念礼物送给我们，并一直陪我们等候出租车，确保我们顺利离开。陈园园的服务态度令人由衷赞叹。她的细心、热情和专业为酒店服务树立了高标准。她无疑是同事们的榜样，也是酒店的宝贵财富。这次经历让我更加确信中国的服务水平确实一流，而正因为有像她这样的员工，我一定会再次选择这家酒店，期待在不同季节重返长白山。感谢你们带来如此美好的入住体验！

Everything is perfect except the shower switching is malfunction. Other service is impressive with free flow drink during my stay.

適合家庭旅遊、聚會，房間很大，住的很舒服，可以自己在屋裡烤肉，火鍋，空閑的時候還可以屋裡打個麻將，吧枱姐姐也很熱情，還幫着買票，早餐很豐富，我們吃得晚，也給留出來了，雖然沒有看到天池，但温泉泡得也很舒服開心，下次還來