Hotel berhampiran Friedrich-Gulda Park, Vienna

I had a very nice welcome. I was allowed to bring my bike to the room. The room was really spacious and very nice breakfast buffet! Coffee machines were inefficient though :( I appreciated the quite area. Different kind of public transportation is still very close :)

I have been pretty satisfied by stay in this hotel. Location is perfect, closed to public transportation and city center, in a quiet area with no noise around. The hotel has a nice terrace where you can enjoy an amazing city view. The room and bathroom was clean and with space enough for 2 people. Only notes are regarding the cleaning of the cups used (not done) and the ventilation in the bathroom (no vents active). Breakfast was pretty good, both for sweet and salty taste. Recommend.

Since the hotel is next to the railway station and the main road, it is extremely noisy, and extremely hot and when you open the window for ventilation, you cannot sleep from the noise and dust. Even with the windows closed, the building is constantly vibrating alarmingly due to the trains and vehicles passing at full speed every minute. The biggest problem is that there is no staff at the reception after 22:00 in the evening, they leave a phone that you can call if there is a problem between 22:00 at night and 07:00 in the morning, one of the lines does not work and they never answer the other. When you arrive on the first day, if your flight is delayed or if you are coming on a night flight, you will stay at the door, or let's say your key does not work, you can stay on the street when you arrive late. Because of this situation, you often have to rush back to the hotel. Since the hotel reception is usually empty, either they generally sit in the room inside or at the back, it cannot be seen if someone else enters or leaves the hotel. All this creates a serious security problem. The hotel's air conditioners are closed, and there is a fan that is not even branded and never cools, although the rooms are large, it was incredibly hot in September. There is a metro construction right in front of the hotel, there may be work even at 03:00 at night and the objects in the room vibrate as if there is an earthquake. Water is not sold in the hotel and there is no market nearby. I cannot say that the breakfast is sufficient.

Checked in late to our “Superior Room” during our visit to Vienna. The room was clean and cozy just as you would expect at a Mercure hotel. But that’s where the good things ended. The next morning at about 9.30am we heard knocking on the door and it started opening. We panicked and I quickly held it preventing it from opening any further. After a couple of mins, we opened the door ourselves to check who on earth it was. Turned out it was the cleaning lady from the housekeeping staff. She even had the gall to ask us at what time were we leaving, that too at 9.30!! We informed the lady at the reception and she was apologetic but would not take any “concrete” action. That is not all, there was no dental kit in the room. We called up the reception and the lady let us know that they were out of dental kits! How do you claim to be a 4* hotel with such a lacklustre service and poor hospitality? Either way, I know that I am not going back to this hotel and would caution others too. 4/10 for me.

First time for me in a Hostel and these guys made sure my experience was memorable. They were very welcoming and always smiling. The rooms were very clean, beds very comfortable. The lounge area had a lot of chill spots, a pool table, a fussball table. At the bar I asked the bartender to make me a cocktail that was not on the menu and he was more than happy to do so. I really appreciated that! The metro station is right downstairs, and you have 5 stations to get to the city center, which is really helpful because in the center of the city are all the tourist attractions except Schonbrun. They have breakfast every morning and you can choose to pay 7 euros to eat. Or not. Not the best breakfast I've had but it does the job. Also, another con would be that there is no other piece of furniture in the room other then the beds. I found myself needing a chair or a small table lots of times. Overall an awesome stay! Would totally recommend! I will definitely come back!

We stayed for 5 nights. The check in is automatic because there is no 24 hours reception. You don't need any card to get into the room, you just click the code. Regarding cleanliness, it was ok when we arrived. However, they only cleaned 2 days. We had to take wc paper from the public toilet downstairs. According to the room info leaflet, breakfast was supposed to be 8,50€ but finally it was 10,50€ because they said that it was not updated. It was very simple, I missed scrambled eggs, sausages, bacon, etc. It is strategically situated because you can take the underground easily and it only takes you 15 minutes to get to the city center.

Quarto extremamente limpo com lençóis confortáveis. Lamentei não ter frigobar e por não ter ar condicionado autônomo. Não sabíamos e ficou quente na primeira noite. Recepção super acolhedora, explica como se locomover na cidade, metrô da linha verde e vermelha a 100m. Café da manhã custa 8€ por pessoa e pode ser pago na hora, horário de check out sensacional, ao meio dia, dando ao hóspede a possibilidade de descansar um pouco mais, sem precisar fazer hora em shoppings para pegar o vôo. Gostei muito disso. Internet funciona muito bem.

The service staff and location was great. However, a kettle and a fridge in the room would have been more convenient for a six-day stay. The room was sp**** and there were no chairs, cups or glasses in the room.

Esperienza eccellente in coppia. Prenotato 4 notti presso questo Hotel per me e la mia ragazza, e devo dire che ne siamo rimasti estremamente soddisfatti. Punti a favore: - Camere nuove, pulite, spaziose (noi avevamo la standard e si stava benissimo), controllo temperatura direttamente dall'interno, condizionatore efficentissimo ed intuitivo, doccia ampia, minibar, cassaforte e tablet da cui controllare la TV e altre funzioni. - Posizione strategica a dir poco, davanti la fermata della Metro U1 che arriva in centro in 15 Min, bus e tram. - Tranquillità. Camere insonorizzate perfettamente, non abbiamo sentito un minimo rumore né dall'esterno, né dal corridoio, né dalle altre camere, aspetto che ho apprezzato moltissimo avendo il sonno leggero. - Palestra, seppur piccola, essenziale ed adatta ad un breve workout per chi non volesse priv****ne anche in vacanza. - Refill acqua infinito alle fontanelle in reception, anche se a detta dello staff l'acqua dei rubinetti di Vienna è potabile. Lati negativi: Anche se la nostra esperienza resta da 5 stelle, credo sia giusto sottolineare alcuni aspetti che potrebbero essere migliorati per rendere questo hotel impeccabile. - Colazione: 21€ a testa è una follia, non so cosa offrissero ma a quelle cifre nemmeno mangiando all'Hotel Sacher in centro. - Ascensori: utilizzabili solamente scannerizzando la tessere della propria camera, metodo sicuramente intelligente per evitare intrusi nell'hotel, ma a volte scomodo e malfunzionante, e in generale gli ascensori funzionano un po' macchinosamente. - Mancanza di un armadio in camera di qualche cassetto, seppure abbiamo apprezzato molto quella sorta di appendiabiti a cielo aperto all'ingresso. - Staff pulizie scortese al checkout: nonostante alla reception ci avessero detto che il checkout fosse possibile fino alle 12, già dalle 9 una signora delle pulizie è venuta a bussarci, ripetendo poi verso le 10, anche dopo averle detto che eravamo in fase di uscita e avremmo liberato la stanza per tempo. - Connessione alla TV: nonostante avessimo seguito la guida per connettere il telefono alla TV tramite Miracast, non ci ha funzionato nulla, abbiamo riprovato più volte ma niente, avremmo potuto domandare in reception ma alla fine non ne abbiamo avuto bisogno.

Nice, clean hotel with friendly stuff. Breakfast was very good. Rooms are not big but equipped enough for a one night stay. I would not recommend longer stays though as you might lack some more space. The only down side I find the parking price. Too expensive.