Hotel berhampiran Palais Hoyos, Vienna

Good location but not the best, however not far from the airport. Ask for high floor to get a view

Location wise, extremely convenient. Right by the central station, easy access to/from Airport. The hop on/off bus stop is also there. A great plus point! Here’s what and why it gets a low rate from me - self service. There’s no receptionist on site so everything is done thru their “smart” system which is actually troublesome, esp if you book thru a 3rd party app like Trip.com. You can only access the hotel using a pin code that’ll be delivered to your email. Mine unfortunately doesn’t match and had to wait a long time outside in the cold trying to figure it out. Can’t retrieve my booking and ended calling up (there’s a phone in the lobby to call for assistance) for help. Fortunately for me, there’s a staff who came in and help. Do note that no staff will be around outside office hrs. Room is decent, small but compact with small kitchen with microwaves. The coffee machine was faulty but we couldn’t get it replaced as their housekeeping team has left. All in all, it’s still a nice hotel for a short stay.

I had a very nice welcome. I was allowed to bring my bike to the room. The room was really spacious and very nice breakfast buffet! Coffee machines were inefficient though :( I appreciated the quite area. Different kind of public transportation is still very close :)

the check in system is super terrible. We were waiting outside of the building for more than 1 hour to sort out this weird check-in issue. Because we can't find anywhere shows our room number. Then we called them, they online confirmed our order fisrt. After that we need to check-in online, upload our ID, also selfie, home address and so on. After that we waited agian until they chcked everything and gave us our PIN code of room. Because of this problem, we missed our restaurant and also the later plan. I have to say this check in system is super bad.

Where to start , well let's start at Check In, we have arrived at the Hotel around mid day which we were lucky to be provided with a room straight away, after taking our way into the room well.. The carpets are horrendously dirty to the point i had a walk around Vienna looking for flip flops just not to step bare feet on the carpet. At this point we have contacted the reception in hopes of getting an upgrade which we were willing to pay but got immediately shut down as they were at full capacity, the shower room was fine big walk in shower fairly modern and clean, big TV although do not be fooled it is not a smart TV if you phone does not have Screen Cast do not forget HDMI cable or you will be stuck watching German TV. The restaurant was only open for Breakfast they do not open for Dinner only upon request and availability, now this was a first for me.. Nevertheless we prefer to eat out always and Vienna has some Fabulous places where you can have a nice Dinner. Be careful as well when you wake up a bit later and have to come down to reception to ask for Housekeeping to come and tend your room as they will leave your room door wide open whilst you are parading around Vienna, this actually happened to us we requested them to go to the room to change the towels and nade our way to the center, once we cane back to the hotel after several hours we found our door wide open left by Housekeeping, next morning we made our way to the reception and made a complain as all our belongings where in the room and they would not take accountability if they were stolen, they only apologized and that was all not a voucher not an upgrade absolutely nothing, if you are looking for a Hotel were they dont care about you no good morning no good evening this is the place for you if not DO NOT STAY HERE. This is for the Doppio Hotel team please dont bother replying to my review and rather look into making changes when providing training to your team, people want to feel welcome and safe when staying abroad and you guys failed at both those points, seek out to Train and Develop your team because there is a long way for you guys to go. A smile and greeting goes along way. Thank you,

First time for me in a Hostel and these guys made sure my experience was memorable. They were very welcoming and always smiling. The rooms were very clean, beds very comfortable. The lounge area had a lot of chill spots, a pool table, a fussball table. At the bar I asked the bartender to make me a cocktail that was not on the menu and he was more than happy to do so. I really appreciated that! The metro station is right downstairs, and you have 5 stations to get to the city center, which is really helpful because in the center of the city are all the tourist attractions except Schonbrun. They have breakfast every morning and you can choose to pay 7 euros to eat. Or not. Not the best breakfast I've had but it does the job. Also, another con would be that there is no other piece of furniture in the room other then the beds. I found myself needing a chair or a small table lots of times. Overall an awesome stay! Would totally recommend! I will definitely come back!

I have been pretty satisfied by stay in this hotel. Location is perfect, closed to public transportation and city center, in a quiet area with no noise around. The hotel has a nice terrace where you can enjoy an amazing city view. The room and bathroom was clean and with space enough for 2 people. Only notes are regarding the cleaning of the cups used (not done) and the ventilation in the bathroom (no vents active). Breakfast was pretty good, both for sweet and salty taste. Recommend.

Staying here now. A great location for touring the city. Metro station U1 (REDLINE) right outside hotel on the right and close to shopping area and museums, aquarium and street food/ market street. Kids friendly hotel (play room for little kids, not for 4 years old upwards). Staff not too friendly but I think this is due to busy period of the year & no time to carter to non-urgent matters. But if you manager to track down a staff & ask for help, it happens quickly. Clean lobby - water available for guest, coffee, tea, small lobby though, could run into people easily if crowded. Breakfast - good, clean, outside Terrence was open so good space. But a bit crowded by 8-9 am. Food variation, lots of different things and great for people who do not eat pork. Rooms -modern, clean, updated furniture. Pray it stays this way compare to past reviews 2019, 2020. Could be bit more dust-up; but hey its summer so open windows / dust is normal. TV very great size & distance from bed. Mini-bar / kitchen yay :-) kids were happy. Beds - very comfortable, sheets smells very clean, pillow- fluffy and smells clean fresh & new. No dirt under bed. I checked. Bathroom - oh I am surprised, cleaned , no mold on the bathroom tub, or shower area. I must say this was amazing. VERY CLEAN BATHROOM. Halls from Elevator - clean surprisingly no stains, no trash cans (thank goodness) and not smelling, it was very airy and spacious for tolling baggages back & forth. Elevator not dirty, mirrors / steel very clean. Windows big with lights, no balcony. Curtains very clean a bit dusty again. Overall I kept looking for something, but this time I have no major complain then perhaps friendier staff will be a bonus, but hey o one should stop your happiness. I would come again and recommend this hotel to my families and friends. Cheers, SCH DK

Our room (apartment for 2 adults) was very clean, beautiful and comfortable. The refrigerator wasn't turned on (we couldn't turn it on by ourselves, but actually we didnt need it) A special thing in apartment is that there is a stove. All required dishes you can ask on reception and make food by yourself. Location is not far away from tram and underground stations (5-7 min by foot).

Esperienza eccellente in coppia. Prenotato 4 notti presso questo Hotel per me e la mia ragazza, e devo dire che ne siamo rimasti estremamente soddisfatti. Punti a favore: - Camere nuove, pulite, spaziose (noi avevamo la standard e si stava benissimo), controllo temperatura direttamente dall'interno, condizionatore efficentissimo ed intuitivo, doccia ampia, minibar, cassaforte e tablet da cui controllare la TV e altre funzioni. - Posizione strategica a dir poco, davanti la fermata della Metro U1 che arriva in centro in 15 Min, bus e tram. - Tranquillità. Camere insonorizzate perfettamente, non abbiamo sentito un minimo rumore né dall'esterno, né dal corridoio, né dalle altre camere, aspetto che ho apprezzato moltissimo avendo il sonno leggero. - Palestra, seppur piccola, essenziale ed adatta ad un breve workout per chi non volesse priv****ne anche in vacanza. - Refill acqua infinito alle fontanelle in reception, anche se a detta dello staff l'acqua dei rubinetti di Vienna è potabile. Lati negativi: Anche se la nostra esperienza resta da 5 stelle, credo sia giusto sottolineare alcuni aspetti che potrebbero essere migliorati per rendere questo hotel impeccabile. - Colazione: 21€ a testa è una follia, non so cosa offrissero ma a quelle cifre nemmeno mangiando all'Hotel Sacher in centro. - Ascensori: utilizzabili solamente scannerizzando la tessere della propria camera, metodo sicuramente intelligente per evitare intrusi nell'hotel, ma a volte scomodo e malfunzionante, e in generale gli ascensori funzionano un po' macchinosamente. - Mancanza di un armadio in camera di qualche cassetto, seppure abbiamo apprezzato molto quella sorta di appendiabiti a cielo aperto all'ingresso. - Staff pulizie scortese al checkout: nonostante alla reception ci avessero detto che il checkout fosse possibile fino alle 12, già dalle 9 una signora delle pulizie è venuta a bussarci, ripetendo poi verso le 10, anche dopo averle detto che eravamo in fase di uscita e avremmo liberato la stanza per tempo. - Connessione alla TV: nonostante avessimo seguito la guida per connettere il telefono alla TV tramite Miracast, non ci ha funzionato nulla, abbiamo riprovato più volte ma niente, avremmo potuto domandare in reception ma alla fine non ne abbiamo avuto bisogno.