Unfortunately I’d stayed at the same chain in Lleida the night before so the tiny room and hideous green possibly struck me more noticeably.
However a great breakfast and nice staff made it an enjoyable stay nonetheless
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PPengguna Tetamu2026.03.10
What an amazing find, we where very happy staying here.
Rooms are fantastic, just as shown in the pictures, clean tidy, spacious, large bathroom minibar in the room with reasonable priced items.
Check in was very easy and we left our bags as we where early, staff very helpful checking us in and offering directions of places to visit.
Hotel located close to town, stations and eateries, we had a great base for exploring Zaragoza.
Breakfast was good, plenty of items to choose from, good selection of food and coffee (via a coffee machine).
The hotel is superb itself, not dated, not in need of updates its just perfect.
We didnt use the in house restaurant as we ate out in plenty of the others in the area.
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DDirkBoss2025.09.03
In an excellent location in the middle Zaragoza this hotel is a bit worn down. You can see and feel the “old days” but a remake would help as well.
Extremely lengthy check-in process. Everything else was fine.
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JJavier y Luna2025.11.21
Una ubicación excepcional, en la misma Plaza del Pilar, con vistas a la basílica. El servicio muy amables y atentos. Nosotros teníamos opción de desayuno y la verdad es que estaba muy bien. Un buen surtido de embutidos, y pastas.
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PPengguna Tetamu2026.04.20
Hôtel confortable, très bonne literie. Accueil chaleureux, petit déjeuner copieux.
Très bien placé, rue calme, à deux pas de la place d'Espagne.
On reviendra !
Super location. The room is big with a great view of the basilica. Breakfast is good. I must mention the receptionist Elina who is so friendly, helpful and charming. It is like in a 2 star hotel where you find a 5 star hotel receptionist, The B&B hotel ought to reward her 'best employee of the year' in my view.
Ubicación excelente, para visitar el centro histórico y con todas las opciones de restauración.
Parking pequeño, pero hay otro muy cercano.
Buena atención por el personal de recepción.
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PPengguna Tetamu2025.11.07
My stay at the Catalonia El Pilar was nothing short of exceptional. This hotel has a charm and quality that far exceeds its official four-star rating, and I firmly believe it deserves a fifth star.
From the moment I entered, I was struck by the beautiful, character-filled decor. The hotel masterfully blends historic charm with modern comfort, creating a unique and inviting atmosphere. This sense of character extends to the rooms, which are impeccably clean and spacious.
The excellence began at check-in with the wonderfully helpful and efficient receptionist service. Every staff member I encountered was professional and genuinely dedicated to ensuring a perfect stay.
The breakfast was another highlight, offering a wide and delicious selection of hot and cold items that provided the perfect start to each day of exploration.
It is clear that the management is doing an excellent job. The seamless operation, the motivated staff, and the meticulous attention to detail throughout the property speak volumes about their leadership.
A final note on the location: Zaragoza itself is an amazing city, a captivating blend of history, culture, and vibrant local life. For better or worse, it remains wonderfully off-the-beaten-track for the majority of travelers, making it a truly authentic Spanish discovery.
Combining this incredible city with a hotel of such high caliber makes for an unforgettable trip. I would not hesitate to return and cannot recommend the Catalonia El Pilar highly enough
CClementine TsengThe room is much larger than expected, the bed is very large and comfortable, the toilet is old but well equipped. The most surprising thing is the breakfast, so the items are very delicious. The location is also perfect and the price is very high.
DDavid OhanaThe staff felt unfriendly from the start. Their attitude was cold and rigid. There was no sense of warmth or welcome. Interactions felt uncomfortable. I couldn’t wait to leave.
Booking anything was overly strict. The pool and restaurant required rigid time slots. It didn’t feel like a vacation. It felt controlled instead of relaxing. The rules took away the enjoyment.
At the restaurant, I wanted to look around and admire the design, but I was told to stay seated. It felt patronizing and unnecessary, like being treated as a child. I’ve never felt this uncomfortable before.
Only at checkout, I was told the pool cost extra. This was never clearly mentioned before, but regardless of this ”misunderstanding”, for a five-star hotel to charge extra for using the pool is very disappointing. It felt cheap and not what you expect at this premium level.
The hotel is beautiful and the food was delicious. Unfortunately, the staff ruins the experience, and their attitude overshadows everything else. I recommend to visit it if you're passing by the area, but I wouldn’t recommend sleeping here at all.
Ookpc99There are McDonald's and local restaurants next to it, a dia supermarket is a five-minute walk away, and it takes about 19 minutes to walk to the Church of Our Lady. Parking is very convenient.
GGuest UserThe hotel corresponds to 4*. The city center is 20 minutes walk away. The hotel has a parking lot in the building for 13 euros/day. The rooms are spacious, very quiet, good soundproofing. Breakfasts are normal, no fresh vegetables, pastries are not tasty. The beds are comfortable, the air conditioner copes with the heat.
A good option for its price.
GGuest UserOur second time staying at this hotel and it was good. We arrived with two small dogs. In order to avoid our dogs causing noise and inconvenience to other guests if we left the room, we decided to have room service. Reception advised room service was available from 20.30, however when we called ro place food order at 20.30 we were told the kitchen was closed because they were preparing for a wedding next day. A big disappointment!!.
The city itself is beautiful and the people are so nice. We hope to visit again in 2025.
GGuest UserEverything was fine. The only thing that dampened the experience was that there was no air conditioning. The system was there, but it didn't work, and it was very hot. I don't know if the air conditioning was damaged occasionally or if it's always like this, because I'd think about it next time if I go in the summer.
GGuest UserLocation: The hotel is well-located, with many restaurants nearby. It’s about a 15-minute walk to the main attractions, making it quite convenient for getting around.
Service: The service is average—nothing particularly enthusiastic as rumored, but no major issues either.
Facilities :The facilities are generally okay, but the comfort of the mattress leaves something to be desired and could use improvement.
Cleanliness: Cleanliness is acceptable, with no significant problems noted.
LLlllll/An older hotel. The price on Ctrip is very good, but the sound of the TV in the next room can be heard clearly. It is not far from the train station and there is a McDonald's opposite. The hotel is a bit old, but the room is big enough.
IIOANNIS SALONISCentrally located Very helpful staff.The room was spacious and very clean.The breakfast was a lovely surprise for a 3 star hotel.Best value for money.
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