Hotel Dengan parking di Aragon, Spain

The room is much larger than expected, the bed is very large and comfortable, the toilet is old but well equipped. The most surprising thing is the breakfast, so the items are very delicious. The location is also perfect and the price is very high.

The staff felt unfriendly from the start. Their attitude was cold and rigid. There was no sense of warmth or welcome. Interactions felt uncomfortable. I couldn’t wait to leave. Booking anything was overly strict. The pool and restaurant required rigid time slots. It didn’t feel like a vacation. It felt controlled instead of relaxing. The rules took away the enjoyment. At the restaurant, I wanted to look around and admire the design, but I was told to stay seated. It felt patronizing and unnecessary, like being treated as a child. I’ve never felt this uncomfortable before. Only at checkout, I was told the pool cost extra. This was never clearly mentioned before, but regardless of this ”misunderstanding”, for a five-star hotel to charge extra for using the pool is very disappointing. It felt cheap and not what you expect at this premium level. The hotel is beautiful and the food was delicious. Unfortunately, the staff ruins the experience, and their attitude overshadows everything else. I recommend to visit it if you're passing by the area, but I wouldn’t recommend sleeping here at all.

Everything was great, the only thing they could improve is the soundproofing of the rooms since the room faced the street where there were entertainment establishments and there was quite a bit of noise even at dawn.

What an amazing find, we where very happy staying here. Rooms are fantastic, just as shown in the pictures, clean tidy, spacious, large bathroom minibar in the room with reasonable priced items. Check in was very easy and we left our bags as we where early, staff very helpful checking us in and offering directions of places to visit. Hotel located close to town, stations and eateries, we had a great base for exploring Zaragoza. Breakfast was good, plenty of items to choose from, good selection of food and coffee (via a coffee machine). The hotel is superb itself, not dated, not in need of updates its just perfect. We didnt use the in house restaurant as we ate out in plenty of the others in the area.

A basic hotel that to sleep on a work trip is good, with parking right in front.

Hotel in a quiet area, modern, well located, near the shopping centre of Gran Casa and about 20min walking from the centre and the basilika of the Pilar and with tram stop at the door. The hotel was very comfortable and the room was very comfortable. The bathroom was large enough for two people, good temperature of hot water and good pressure of water that is very important for me. The bathroom was a little deteriorated, with typical silicium a little dark and regularly remasted, as well as the crystal, always insufficient in most hotels so that the water does not leave the bathroom. We can't comment on breakfast because we only take accommodation (there are enough places around to have breakfast at a reasonable price).

Our second time staying at this hotel and it was good. We arrived with two small dogs. In order to avoid our dogs causing noise and inconvenience to other guests if we left the room, we decided to have room service. Reception advised room service was available from 20.30, however when we called ro place food order at 20.30 we were told the kitchen was closed because they were preparing for a wedding next day. A big disappointment!!. The city itself is beautiful and the people are so nice. We hope to visit again in 2025.

Overall, the experience was very good. The location is quite convenient if you arrive by train or need to be close to the station, although it's a bit far from the center, which is worth keeping in mind if you plan to get around the city on foot.

How should I put it? It was another small surprise. The not expensive price gave me a very good experience. The parking service was very good. The hotel is located in the city center. In addition to being convenient, I have to mention its antique hotel design. From the lobby to the room, I felt full of European elegance. I really enjoyed the quiet atmosphere of the room looking out the window at the big trees and the neighborhood!

An older hotel. The price on Ctrip is very good, but the sound of the TV in the next room can be heard clearly. It is not far from the train station and there is a McDonald's opposite. The hotel is a bit old, but the room is big enough.