El hotel es tranquilo y se puede descansar bien. La cama estaba bien sin ser espectacular en cuanto a comodidad. El baño estaba limpio, un poco pequeño porque la puerta estaba ajustada al milímetro con el mueble que tenían del lavabo. El desayuno era variado: tostadas de rebanadas de dos tipos, bollería varia, cereales, embutidos, bizcochos, tortilla de patatas, varias mermeladas en envases individuales, zumo de naranja de máquina pasable. La mujer que estaba en el salón en los desayunos muy agradable.
En recepción también agradables, nos indicaron qué ver por la zona.
The staff felt unfriendly from the start. Their attitude was cold and rigid. There was no sense of warmth or welcome. Interactions felt uncomfortable. I couldn’t wait to leave.
Booking anything was overly strict. The pool and restaurant required rigid time slots. It didn’t feel like a vacation. It felt controlled instead of relaxing. The rules took away the enjoyment.
At the restaurant, I wanted to look around and admire the design, but I was told to stay seated. It felt patronizing and unnecessary, like being treated as a child. I’ve never felt this uncomfortable before.
Only at checkout, I was told the pool cost extra. This was never clearly mentioned before, but regardless of this ”misunderstanding”, for a five-star hotel to charge extra for using the pool is very disappointing. It felt cheap and not what you expect at this premium level.
The hotel is beautiful and the food was delicious. Unfortunately, the staff ruins the experience, and their attitude overshadows everything else. I recommend to visit it if you're passing by the area, but I wouldn’t recommend sleeping here at all.
Magnifique hôtel, 1 chambre pour 4 personnes (2 adultes et 2 ados) juste pour une nuit, chambre spacieuse et salle de bain avec tout le nécessaire. Nous avons pris le repas du soir sur place. Piscine extérieure bien agréable. Le petit dejeuner compris dans notre formule était top. Le personnel à l'accueil et au service très agréable. Nous y retournerons sans problème.
What an amazing find, we where very happy staying here.
Rooms are fantastic, just as shown in the pictures, clean tidy, spacious, large bathroom minibar in the room with reasonable priced items.
Check in was very easy and we left our bags as we where early, staff very helpful checking us in and offering directions of places to visit.
Hotel located close to town, stations and eateries, we had a great base for exploring Zaragoza.
Breakfast was good, plenty of items to choose from, good selection of food and coffee (via a coffee machine).
The hotel is superb itself, not dated, not in need of updates its just perfect.
We didnt use the in house restaurant as we ate out in plenty of the others in the area.
Habitación amplia , muy calentita , y buena relación calidad precio, instalaciones mejorar o arreglar el spa y mantenimiento del gym , no hay colchonetas para estirar y varias máquinas en reparación
Отель отличный!
Очень гостеприимный персонал на ресепшен, молодой человек даже пообщался с нами на русском! Дал карту, отметил что посмотреть!
Очень чисто, вкусно пахнет, уютно, хороший вид.
Единственное, что омрачило пребывание, с семи утра видимо уборщица бесконечно и очень громко двигала мебель, мы не смогли выспаться.
No puedo tener queja de nada, el hotel tiene todos los servicios e instalaciones en muy buenas condiciones..Habitaciones amplias y limpias. No deja de ser un 4 estrellas y están bien puestas
Todos fenomenal, al subir a la habitación teníamos dos camas individuales i lo comenté en recepción que había pedido una de matrimonio y rápidamente nos buscaron solución, con desayuno incluido que era buffet a la carta todo genial y pudimos comer todo lo que quisimos , volvería a repetir.
Sangat Baik
15 ulasan
8.5/10
Harga bermula
THB 1,723
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Parking di Aragon
Terokai Ulasan Tetamu Hotel di Aragon
Lihat semua
9.2/10
Great
My stay at the Catalonia El Pilar was nothing short of exceptional. This hotel has a charm and quality that far exceeds its official four-star rating, and I firmly believe it deserves a fifth star. From the moment I entered, I was struck by the beautiful, character-filled decor. The hotel masterfully blends historic charm with modern comfort, creating a unique and inviting atmosphere. This sense of character extends to the rooms, which are impeccably clean and spacious. The excellence began at check-in with the wonderfully helpful and efficient receptionist service. Every staff member I encountered was professional and genuinely dedicated to ensuring a perfect stay. The breakfast was another highlight, offering a wide and delicious selection of hot and cold items that provided the perfect start to each day of exploration. It is clear that the management is doing an excellent job. The seamless operation, the motivated staff, and the meticulous attention to detail throughout the property speak volumes about their leadership. A final note on the location: Zaragoza itself is an amazing city, a captivating blend of history, culture, and vibrant local life. For better or worse, it remains wonderfully off-the-beaten-track for the majority of travelers, making it a truly authentic Spanish discovery. Combining this incredible city with a hotel of such high caliber makes for an unforgettable trip. I would not hesitate to return and cannot recommend the Catalonia El Pilar highly enough
It's quite an experience to stay in a building with the history and presence of the CanFranc station. The entire staff is professional, friendly, and very attentive. The junior suite is spacious, well-decorated, and very comfortable. I would perhaps change the two joined beds for a single king-size bed, but it's a minor detail. The breakfast buffet is very complete and varied. The heated pool is a great place to relax, and the spa services (massages and wellness treatments) are very well-chosen. The CanFranc Express, the Michelin-starred restaurant, deserves a special mention. The tasting menu, along with the experience of boarding the carriage where the menu is served, is truly special. Highly recommended! And congratulations to Eduardo Salanova and the restaurant team for making it possible.
This hotel is really old by the look of it but it is well maintained. Our room is spacious and clean. The staff is very welcoming and helpful. If you drive, the hotel offers parking for 13 euros and you can get in and out many times. Highly recommended!
Our second time staying at this hotel and it was good. We arrived with two small dogs. In order to avoid our dogs causing noise and inconvenience to other guests if we left the room, we decided to have room service. Reception advised room service was available from 20.30, however when we called ro place food order at 20.30 we were told the kitchen was closed because they were preparing for a wedding next day. A big disappointment!!. The city itself is beautiful and the people are so nice. We hope to visit again in 2025.
Did not realize there was more than one NH in Zaragoza so went to wrong one. Staff at the Gran were outstanding from reception to bellhop to car park attendees to breakfast. Shame rooftop is not utilized for a pool / sun deck. The Gran would have been impressive in it's day but is in need of renovation. Location great. Stayed 4 nights.
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