This hotel is beautiful in a perfect setting, very close to Stratford-upon-Avon. The only negative points are around meal times. Breakfast supplies need better management or a dining room manager. Items were often running very low t9 depleted, and manu guests had to keep asking for the missing items.
Secondly, wedding parties / guests pass through one of breakfast rooms to reach the wedding ceremony room. Guests were being ushered in to the breakfast room where hotel guests were still finishing up there breakfast. This room should be kept separate and hotel guests given space and time to enjoy their breakfast. We moved in to the bar area but that was worse, as people piled in before 11am for drinks!
If the bar is going to be open then ushered wedding guests in to one area rather than disrupting guests staying at the hotel. We felt very uncomfortable and as though we were intruding on them.
The other point I would like to make is about the lady who announces the wedding info should be more courteous to staff. I heard an abrupt command for an item to be moved .. this is rude and unacceptable, especially in front of guests or anyone, for that matter, let alone embarrassing for the member of staff involved.
All the staff were lovely, I just think they would benefit from some training or guidance on running a well organised breakfast room. Dinner was fabulous, just a little disorganised and slow at times. Needs to be a bit more attentive
The Spa and pools are wonderful.
Overall, we had a most wonderful stay and our room was excellent!
I would definitely go back again.. just employ some more staff,, seasonal if need be.
It was an amazing hotel!
The staff was very pleasant. We got ourselves an update and the room was majestic (huge, clean, confortable and beautifully decorated).
The breakfast was varied, delicious and had a good vibe atmosphere!
The location is perfect. We could find everything we needed (museums, parks, pubs, grocery stores and some attractions).
We'll definitely come again when we travel to Leamington Spa!
Days inn, it was super clean, on motorway services, so great to get your head down as a traveler for work, only downside is that they had introduced £5 per night parking!!!☹️☹️☹️☹️
Terletak di Alcester, Alcester Inn berada di kawasan bersejarah, dalam lingkungan 10 minit memandu dari Coughton Court dan Dewan Ragley. Hotel ini berada 6.8 km dari Bidford Grange Golf Club dan 7.6 km dari Studley Leisure Centre.
Nikmati pemandangan dari taman dan gunakan kemudahan seperti akses Internet wayarles percuma dan tempat berkelah.
Nikmati juadah di restoran atau senek di salah sebuah daripada kedai kopi atau kafe di hotel. Akhiri hari anda dengan menikmati minuman di bar/ruang istirahat. Sarapan Inggeris disediakan pada setiap hari dari 8:00 hingga 11:00 dengan dikenakan bayaran.
Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
Inaplah di salah satu daripada 24 bilik tamu yang menampilkan Televisyen LED. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program digital disediakan untuk hiburan anda. Bilik mandi dengan pancuran mandi disediakan. Pengemasan disediakan setiap hari manakala seterika/papan seterika boleh didapati atas permintaan.
Location is great but is expensive. They have tried to automate things but means a hit on service. Did not tell us about registering the car numberplate in a computer as part of check in. We then got stuck at a barrier just popping out to see the area. Then had to pay the barrier as no humans. Then had to make a claim. Then still waiting for the claim. Computers reduce headcount but reduce service. The hotel itself is fine but was not value for money.
The staff were so friendly and welcoming, we arrived and rooms were spotless, everything we needed. Did have a little musty smell but it's an older building didn't spoil they stay. We ate in the lounge bar food was lovely staff again were great. We requested a quiet room and it was didn't hear a noise peaceful stay. There's a nature walk on the grounds it was nice of an evening to take a little stroll lovely surroundings I'd stay there again
Love this beautiful hotel, perfect location opposite the Royal Shakespeare Theatre and easy walking distance from the centre of Stratford upon Avon. Very convenient location, large car park, very helpful staff. Special mention to Peter on Reception for warm welcome and helpfulness. Clean, comfortable with everything you need. Only need to be a bit wary of the varying levels, due to its history and location. Rooms are reached by several sets of stairs and there is no lift other than a platform lift from reception to restaurant (which is also street level).
Hebat
120 ulasan
9.0/10
Harga bermula
€ 118
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Parking di Warwickshire
Terokai Ulasan Tetamu Hotel di Warwickshire
Lihat semua
8.8/10
Very Good
Couple with dog. For two nights we didn't have hot water. We rang reception an spoke to the duty manager - the second time...He told us it was because there was a coach load of people staying who had all taken a shower/bath at the same time on their return, and we would have to wait until it heated up again. That didn't allow for the lack of pressure - a trickle! In the end we gave up - no shower/bath. However, the duty manager assured us that the manager would find us the next morning.... this never happened, On the Saturday night the same thing happened. The excuse given by the receptionist for the manager not having found us that morning was there was a wedding and all managers were needed - they didn't start their shift until 11am. The duty manager couldn't speak to us as he was working at the wedding - Saturday night - but Leanne assured us that she had noted our complaint and that she had written up notes, and our inconvenience (now not having hot water for two nights of a three night stay) would be reflected in our invoice on checking out. This wasn't the point. The stay was supposed to be a relaxing, super special treat, not able to have a shower or a bath at night was NOT okay! She assured us that on the third night the 'tour' party and 'wedding party' would have left. So we would have hot water. Which we did. On checking out the receptionist had no idea about our complaint, and therefore couldn't help us. We are in the process of writing a compliant, and a review. The staff and hotel did not let you down - the management did! I have a video of the water pressure. On another point, the hotel is described as dog friendly. This might be the case. You can bring your dog for a fee of £25 a night, however, on check in we were told we had to eat in the bar area or outside. Luckily the weather was okay. However, we felt like second class citizens! Not only that but the bar area has no tables at which anyone could eat a meal - the tables are all low and only fit for snacks!
A beautiful hotel in a gorgeous location, with lovely Italian gardens and very accessible to all places. The Spa facilities were excellent. The breakfast choices were superb and catering for all requirements. The staff were friendly, polite and very helpful. We had an awesome stay. Thank you Welcombe Hotel .
The boss still manages the hotel very hard. Especially interacting with guests, actively understanding customer information, the location is not far from the Birmingham National Convention and Exhibition Center, and there is free parking space for driving, which is more convenient.
GGuest UserVery good, the address is far away, the traffic is not very convenient, but the boss is very good, relatively biased but the environment is good, it is also a good choice, next time you have the opportunity to live
I spent two nights here for the Shakespeare celebrations and absolutely loved it. The house has such a perfect ambience — cozy and welcoming. The room was perfect, too: spacious, clean, and comfortable. I also liked that they had a TV in the room — it was nice to have it on for some white noise since I was travelling alone. Plus, they provided an electric kettle with instant coffee, milk, and tea, which was a nice touch. The bathroom was spotless, and the amenities (soap, towels, etc.) were complete. They offered several options for breakfast, but I always went with the English breakfast—and it was so good! Not to forget, cereals, fruit, jam, and milk were also available in the dining room. It's too bad I didn’t have the chance to enjoy the separate kitchen, but the street view from its window gave it such good vibes. I would definitely come back here if I revisit this city!
SShowkat GanieThe room itself was generally fine, and the heating worked perfectly. However, we experienced a significant issue with the bathroom: the water would not drain properly, leaving the floor flooded. We had to use a wiper to push the water toward the sink and drain (images attached), which was very inconvenient.
Another surprising and disappointing detail was that no towels or soap were provided. These are basic essentials in any hotel, and since we did not bring our own, we were charged extra for them. This felt completely unreasonable.
Finally, the location is far from ideal. The hotel is quite a distance from the town centre, and public transport is infrequent, making it difficult to get around. Would not recommend!!!
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