Hotel Dengan parking di Worcestershire, United Kingdom

We like a lot the service and the cleanliness in the hotel and in our room, just a bit cold room, the radiator wasn't working, for the kind of the receptionist and the friendly conversation with, we are satisfied.

They are 4 star but had no air con, no tooth brushes and toilet floor needed a real clean with bleach not just casual mopping. Also kettle in room had scale but they were lenient about check out as we were half hour late past check out to leave and they did provide a fan per room so was still okay at the end and for the price was a nice setting

The Hotel was ideally located to Rail Station, Shops & places of interest. Room was clean and well equipped. Breakfast was brilliant. Plenty of choice and freshly cooked. Hotel had Gym facilities, although I did not use them they were there. And most important it had Car Parking which is quite rare. Would certainly stay there again and recommend to others.

Like staying at South Crest, I always stay 2 nights while I'm on my business trip, lovely staff and welcoming, clean and good food.

We have stayed here several times and fed back to managers about the poor state of the tables & chairs in the breakfast area. Although my feedback (with photos) was not acknowledged, on our last visit just before xmas, we noticed the badly stained and chipped tables had been replaced or refurbished, and the badly stained and dirty seating had been cleaned and/or replaced, so that it now feels comfortable to sit on them. So I'm pleased my feedback may have contributed to these much needed changes. However the window frames in our room were in a terrible state, covered in black mould and in desperate need of repair or replacement. Not a healthy presence to have anywhere. So hopefully this review will be seen by the right person/people and acted upon.

Really enjoyed the stay here, in the countryside, quiet. My room was phenomenal, a suite with separate seating area and TV with a super comfy bedroom. Decor was in great condition and the view over the river was stunning. Food in the restaurant was good and a bargain price with the 10% discount you receive for staying there. Staff were great warm and friendly. Would definitely stay here again.

Family room was massive and big single bed for the little guests, king size bed was huge.  Staff were very welcoming and helpful.  Breakfast was very varied and well stocked.  Dinner menu a little limited and very expensive. We took it upon ourselves to walk to the local pub 8 mins away on our second night and had a much nicer and cheaper meal. Pool is a safe 1.3 metres throughout and kids have times when they are able to attend. Also a lovely warm temperature, would be good for very small children/babies. Hotel just showing signs of being a little tired. Leather seat covers flaking off in dining room, carpets frayed and dirty in places, corners of rooms and shower screen were dirty.

The bed was terrible had a terrible night the mattress was so worn out it completely squashed together as I sat on the bed. When I reported it to reception the lady informed me that they were being replaced but for us not soon enough! Sadley as everything else was ok

Great location for a hotel - closer to city centre with a nice walk across the river to get there. Convenient stop to visit family in my home-town. Over-all a good hotel, clean room and comfortable bed. We didn't come into contact with any staff or stay for breakfast as we were in late and out early, so we can't comment on those. We loved that the room had a bath - this was lovely! The only downside was the the taps seemed to have some mould inside the pipes... it didn't come out into the water but it did look pretty disgusting hanging there in the running water :/  Other than that, this hotel gave us everything we would expect from a quick stop over :) 

We have been to this hotel several times, it has the basis of a fab hotel, great amenities etc but its not rub particularly well. The pool/billiards room closes in the evening when you would assume it would be open to use for residents in the hotel, noone could ever quite tell me what time it didn't close but it was basically part of the swimming pool and gym and closed when that did. Again noone actually knew what time that was! Paid for my puppy to stay but got no puppy treats, or puppy pack as promised! All in all would stay again but it doesn't quite live up to its stars the way its currently being managed.