Hotel Dengan Parking di Gujarat, India

The hotel is one of the first five star places in Surat. So it’s got history. It’s showing in a few places but no more than expected with a property this age. Service was extremely good and attentive. Overall, a good place to stay in Surat.

Generally the experience was still not bad. The front desk staff was trying her best to be as much help possible during the stay. I had wifi issue they even end up decided to give me an individual dialed-up router. What a wonderful service. 10/10 for that But however there are a lot of things seems unorganize... few of the tea break staff and lunch time staff seems clueless on what to do... No one is willing to serve and they had no idea what to do when a guest wanted to order something. Its just a complimentary tea - breakkkkk.... Room wise and facility it was quite ok. Room is decent clean... gym room is well equipped too. They are now still going through renovation, hopefully it only gets better from here. Breakfast choices was decent and with good quality of dosa. Would give the Chef 9/10 rating. Overall still a rather pleasant stay. will consider coming again when i am around

Very nice hotel and stay was good

Great hotel, great service. No complaints except that the King river view suite did not have a bathtub, the mirrors were stained / scratched in the bathroom, and a small amount of equipment was clearly falling apart. But everything was neat and clean!

This hotel is less than year old and the physical infrastructure is nice which is within vicinity of the Surat railways station. However, I have had experiences which are not so nice : A) observed small cockroaches in bathroom. B) Housekeeping staff are meant to clean & sanitize the room - however I encountered disgusting experience of the cleaners upon entering g rooms with a foul & pungent BO left behind which is so unhygienic & spoils the mood - and doesn’t seem like the room has any freshness. This should surely been improved. C) the breakfast for the 8 mornings that I stayed had the same menu - not much changes each day. And the coconut chutney seems to be spoilt & taste spurt couple of times during morning BF. D) the Indian masal tea (Chai) was so strong that it tasted utterly bitter - which I tried only once. E) seems like too many staff in the hotel lobby & in restaurant - as they group around chit-chatting rather than attending to guest’s needs.

The service is quite good and the environment is very good.

The reception was impeccable. The production using a buggy is also pleasant. However, I was disappointed that the staff at the breakfast buffet seemed unmotivated, didn't show us where to sit, and just walked around aimlessly and wouldn't respond unless we called out to them. I was pouring coffee for Western guests.

Excellent service and very helpful staff couldn't do enough for you at anytime. I stayed 2 nights. You get a phone call to remind you that breakfast will be closing at a certain time. Choice of breakfast. Staff are there if you need help. They bring the beverages & water to the table. On next visit to Jamnagar I would like to come to the Sayaji's. Thank you.

The main reason, and as a consequence, the main advantage of this hotel was its location. It’s not a very long drive from the airport, and already in the direction of the next city to which you had to go by car (more than 5 hours). The noisy street below the window was upsetting, where cars and motorcycles constantly hummed until late at night.

Good locations, near to airport. Furniture a bit old due to old hotel. But overall still good for short stay.