Hotel Dengan Parking di Penang, Malaysia

I had a wonderful stay at this hotel and truly enjoyed every moment. The room was clean, spacious, and well designed, with a comfortable bed that ensured a good night’s sleep. The staff were friendly, professional, and always ready to help with any requests. I especially appreciated the smooth check-in process and the warm welcome upon arrival. The location was very convenient, close to shops, restaurants, and public transport. Breakfast was delicious with a good variety of options. Overall, the hotel offered great value for money and exceeded my expectations. I would definitely recommend it to others.

The hotel environment is comfortable and quiet, overall clean and tidy, and the rooms are well-maintained, making for a very relaxing stay. The staff are friendly, and both check-in and check-out processes were smooth. The location is convenient; you can walk to Kek Lok Si Temple, which is great for visiting and taking photos. There are also many affordable snack options nearby, and transportation is very accessible, making it suitable for both short stays and longer trips. Overall, the stay was very satisfying.

I had a pleasant stay at the hote. The hotel is well located and offers convenient access to nearby attractions and transport options, which made getting around very easy. The room was clean, comfortable, and well maintained, providing a relaxing environment after a long day. Housekeeping did a good job, and the overall atmosphere of the hotel felt calm and welcoming. The staff were courteous and professional, and check-in and check-out were smooth. Amenities were adequate and met expectations for a comfortable stay. Overall, it was a satisfactory experience, and I would consider staying here again in the future.

Check in lobby was hard to locate as it was at the side of the hotel block. Upon check in, I was given third floor. When I asked if I could have higher floor as indicated in my booking request, staff said I need to top up. This was clearly upselling. I was not willing as the price for each room was not cheap in the first place. Staff knew that i was aware it was the bottom tier room & mentioned the freebis in the room was npt charged. I was not impressed as I do not come all the way to Penang for some freebies. Hptel staff obviously did not know what hospitality is all about.Entering the room, it was not too bad. When I opened the window, I almost flipped out. It was rubbish (attached a pic). I then confirmed I was given the bottom tier room. Opening the wardrobe, there was a musty oily smell which obviously was not aired for a while. Stay at room was not comfortable. Badly lit and no way to open window to rubbish view. I guess the only good thing was the shuttle to the various shopping/ eating spots. Upon check out, i was asked if stay was good. I indicated to the staff my stay at the hotel was disappointing due to the above reasons. Staff said i could email the hotel in advance in my next visit indicating the reason above. But I will like to tell the management this -- no way am i coming back to this hotel that only know to upsell & missing out on what true hospitality means. There are hotels out there that offer much better services without breaking the bank. Thanks but no thanks.

It was superb during our stay at Gurney Bay Hotel! Thanks to the team for preparing an anniversary cake and decoration for us. A thing to highlight that they have also prepared the baby cot as per requested before our arrival❤️ They also prepare a cute Christmas gift for us. Location: the hotel is near to those attraction with great food and 3D art museum. Also, there is a nice park just opposite the hotel. It is really a relaxing trip staying at this hotel and will definitely come back again!

The hotel is great, staff are impeccable in their attentiveness to the guest. Room was spacious, clean and comfortable. Breakfast buffet was absolutely outstanding, with an abundance of choices catered to satisfy every taste. The pool and gym are also fantastic, with the added convenience of being open 24/7, to put in an early morning workout. Spacious and very well equipped and maintained. However, our stay was not without faults and there are definitely some things management needs to address: - the noise from the elevator automatic announcements is absurd! the ”doors opening/closing” alerts are constant and audible from neighboring floors as well as your own.If you stay in a room numbered xx15 or xx16, be advised you will not have a pleasant time - we asked to change rooms immediately as soon as we realized this. - elevators can be SLOW, magma slow. it can take a long time to move around if you are staying in a higher floor. We stayed for 2 nights and during that period 2 separate elevators were down for maintenance. It took us a total of 15 minutes to move from one floor to the other, after getting our room changed (for reasons stated above) and new keycards. - the level from street noise audible in the room is just inadmissible at a supposed 5-star hotel level, at least in the rooms facing the main road. These rooms have, inexplicably, a single pane of glass and very tall windows, which makes soundproofing pretty much nonexistent - mat rempit bikes racing in the dead of night, the call to prayer blasting from the loudspeakers of the mosque nearby before 6am, drilling from the construction site nearby, and other nuisances that definitely disturbed my sleep.

The hotel is refurbished - rooms are modern; bed, pillows and the room slippers are very comfortable; toiletries are aplenty and smells really good. The breakfast buffet has a variety of spread, which is really nice. The only downside are the wellness facilities which have yet to be refurbished, including the tiny swimming pool.

Trip.com should have highlighted that on the day we checked in there was a fire drill! We could jot sleep or rest after our long drive to the hotel. Rooms very old and outdated. Bathroom was small, the bidet was on the wrong side of the toilet. Air-conditioning was not working! Maintenance had to chg the filter but still it was bad. Room slippers was the worst, rooms carpet was coming off the metal strip almost cut my feet. Breakfast and the staff was a plus, but overall very noisy the room, thet need to call the pest control, I think rats running in the vents!! Great free parking but you have to take a long drive back to the lobby, a huge turn around from the parking... bad experience overall.

We stayed in G Hotel Kelawai for 5 nights. The hotel is between two shopping malls - Gurney Plaza and Gurney Paragon. Excellent location. Another hotel nearby (about 400m) is G Hotel Gurney. Both the hotels' guests are given the option to use each other's facilities and guests are given the flexibility to have their breakfast at either hotel without any advanced notice. By the way, G Hotel Gurney is the older hotel and is directly connected to Gurney Plaza, whereas G Hotel Kelawai is less crowded and quieter, which we liked. The breakfast variety is acceptable for guests who are on a short stay. Out of curiosity, we wanted to try out the breakfast at G Hotel Gurney but were prevented from doing so because of the heavy rain. Upon request, hotel guests can commute between the two by the hotels' buggy. The 25-m swimming pool and gym in Kelawai were hardly used. Clean and well-maintained rooms.

We arrived early in Penang and the hotel was able to let us check in early!!! We had a beautiful connecting room for our stays and the view of the harbor was fantastic!! The staff are always so helpful and their thoughtfulness had our stays so comfortable and enjoyable. Will definitely recommend this hotel to my friends and relatives in future.