Hotel Dengan parking di Sabah, Malaysia

I request room near lift and near receptionist no corner room unfortunately I get room far from lift and receptionist and get corner room. Air bertakung di dalam bilik, jadi kurang selesa 😢

We stay at unit 135 villa with pool plus sea view, it's was nice. Our children happy we happy. Unfortunately no cafe provider, the good is grab food still available and you can bring ur own food can cook n do bbq, karaoke and do mini sport with ur family n friend. But please do maintenance with this unit, the surrounding a bit mess, stagnant water in the guest bathroom, transparent glass wall at master bathroom not comfortable at all, im always feels like someone it looking at me from outsite n the toilet is leaking too.

The hotel itself is fine, with excellent facilities and services. However, some parts of the hotel are currently under renovation, and it seems they intentionally place guests who book lower-tier rooms in these renovated areas. Knowing in advance that some of the hotel's beachfront areas were under renovation, I specifically booked a garden-view room a month ago. Upon arrival, the hotel informed us that all garden-view rooms were full. They then 'upgraded' us to a sea-view room (which was in the renovated section). Although they offered a discount as compensation, we repeatedly stated that we didn't want to stay there. The staff (somewhat threateningly) said that all other rooms in the hotel were full, and these were the only ones left, implying we'd have no room if we didn't take it (their attitude was quite arrogant). They also insisted that we could only switch to this specific (renovated) room type and no other. Since we'd never encountered such a situation before and didn't know how to handle it, we reluctantly accepted. Later, I checked online and found that our situation of being switched rooms was not an isolated incident; many Chinese tourists were 'forced' into 'upgrading' to sea-view rooms. (Some even suggested they only do this to Chinese tourists). The hotel did not proactively offer compensation after we checked out. We only received it after complaining to Ctrip's customer service. I'm very grateful to Ctrip's customer service for their help; they advised us that in similar future situations, we should not deal with the front desk privately but instead let Ctrip customer service handle it. I rarely post reviews, but I'm sharing this to prevent fellow Chinese travelers from being scammed. If you encounter such issues, contact Ctrip directly.

I had an amazing experience at this hotel. The rooms were spotless and very comfortable, expect the toilet is sharing and it's very dirty!. The staff were friendly, helpful, and always ready to assist with anything I needed. The location was perfect, and the view from my room was absolutely stunning — one of the highlights of my stay. Everything about this hotel felt high-quality, and I would definitely come back again. Highly recommend!

Very outdated design hotel but still comfortable to stay..the centralized aircond is not cold enough that we had to switch on the fan which was too windy because the fan speed not ajustable....the breakfast has lot variety but doesnt taste great...overall good stay.

Facilities: Given we're on an island, the conditions can't compare to the mainland, which is understandable. The AC was strong, and there was plenty of hot water. Hygiene: Our room type was relatively new, the bedding was comfortable, and the water quality was acceptable. Environment: Beautiful, beautiful, beautiful! I've wanted to come here for three years, and it was absolutely worth the trip. During the day, it's turquoise waters and soft white sand, and at night, we saw a blood moon and stars. Service: Although there was a bit of a language barrier, the staff (both male and female) were excellent at understanding our needs! The entire boat transfer process was smooth and seamless. They even helped us switch rooms late at night to fix a circuit breaker issue. Many thanks for your hard work! 🌹 (The restaurant breakfast was also good.) I hope to have the chance to vacation on Mantanani Island again in the future~

All good! We chose a room with plenty of single beds. There were 5 beds, haha, perfect for families, friends, or even a honeymoon. The room was really spacious too. Just a heads-up about the water heater, you can't adjust the temperature; the water gets super hot! You have to mix in cold water to get it lukewarm. Overall, it was great. There's a kettle and a water dispenser right outside the room door. And the views? Right at Mount Kinabalu itself!

This is a standard hotel with a doorman who helps open doors and carry luggage. The front desk staff are very welcoming. Check-in starts at 2:00 PM; early check-in incurs a half-day room charge. Across the street is a shopping mall with a McDonald's on the first floor, open until 2:00 AM, making dining very convenient. The mall also has many shopping and dining options. There's also an affordable large supermarket nearby. The beach is just a 2-minute walk away, which is incredibly convenient.

We stayed in the Ocean Wing. The room was very spacious, but the facilities were a bit old. The plunge pool on the balcony was large, but a bit dirty. Both the swimming pool and the beach were great. The restaurants require advance reservations, which felt a bit like a 'scarcity marketing' tactic. The Italian restaurant wasn't good and the environment wasn't clean. Breakfast was just average, and so was the service. In contrast, the Japanese teppanyaki was excellent, with warm service and good food. The free airport shuttle was a nice touch, but it only runs twice a day, in the morning and evening. The front desk service was very enthusiastic, and they even gave us a local specialty necklace and welcome drinks. Overall, it's a good place for a vacation.

Just like the pictures, it was fantastic! The customer service was excellent, and the check-in explanation was very detailed. We were also able to store our luggage for free. We arrived early, and although check-in is normally at 3 PM, we were lucky enough to be able to check in by 12 PM. This is absolutely not a fake review! The only downside is that because it's close to a wet market, if you open the balcony door, there's a strong smell of stale seafood. Check-out was convenient, and no deposit was required. For four of us, the value for money at this price was unbeatable. Plus, there's a washing machine and a pool!