Отель и сервис в нем мне не понравились. Не соответствует цене. Вида на горы там нет, как и самих гор. Номер больше похож на комфорт, а не полулюкс, с плохо заправленной кроватью. Завтраки скудные и кофе ужасный, хотя за него есть доп плата.
Максимально неприятно было на завтраках, когда я попросила латте, девушка официант сказала, что это доп плата, я попросила записать на номер, так как не взяла с собой деньги, Дженкинс за баром через весь зал кричала мне что этот кофе за доп плату. Она явно перепутала заведение с рынком, иначе такое повеление не описать. Я сделала ей замечание, за что она начала на меня наезжать с претензиями. Это было смешно, а после я у слышала что я еще и должна ждать свой кофе, когда она его соизволит сделать. Ну и по окончанию я получила этот кофе, который невозможно было пить.
Могу сказать точно, что в этот отель я не вернусь . Ни качества, ни сервиса.
THE HOTEL COMPLEX IS LOCATED ON THE TERRITORY (BUT) THERE IS A PASS-THROUGH MODE! PLEASE CONTACT THE HOTEL ADMINISTRATION IN ADVANCE!!!!
The hotel is located in the city center, but at the same time it is located in the bosom of nature surrounded by fabulous pine trees. Traditional hospitality, bright rooms, and a homely atmosphere make guests feel at home. The business card of the hotel is responsiveness, attentiveness, care and kindness.
All conditions for a comfortable stay are created here — there is air conditioning, refrigerator, TV, hairdryer, iron, tea/coffee in the rooms, microwave, safe, heating, mini-bar.
The territory of the hotel is fenced, outside and inside the building is under video surveillance. There are also gazebos on the territory of the hotel complex, which can be used for recreation by the company and, if desired, use the barbecue. There is a sauna on the territory, a warm and cold Parking lot. The hotel has a cafe that will pleasantly surprise you with homemade dishes. There are also banquet halls with karaoke for a cozy stay in your company.
Проживали в номере бутик-люкс в конце августа. Многоэтажное здание расположено в центре города, с удобной транспортной развязкой. Приезжали на машине, проблем с парковочным местом не возникало. В номере было очень жарко, сплин система не работала, унитаз не смывал. Трижды подходила с проблемой на ресепшен, нагрубили, но переселили в другой номер. В другом номере было также жарко, протекал душ и не работал телевизор. Телевизор настроили, а с остальными проблемами пришлось смириться. Завтрак по системе шведский стол, выбор ограниченный, но голодными не уходили. Пожелания для сотрудников отеля повнимательнее относиться к проживающим, плохое настроение оставлять дома.
Отличный отель !!! Чисто , уютно , очень доброжелательный персонал. Большое спасибо что есть такой отель , мы приезжаем обычно с собакой породы шпиц , и всегда нас принимают. Это огромный плюс для семей которые всегда с животным путешествуют.
Останавливались 5.11.2025 большой семьей . Бронировали 3 номера . Номера большие , чистые . В гостинице есть буфет с посудой и свч печь . Персонал вежливый . Большое спасибо администратору Олесе , очень доброжелательный человек
LLiangtian0807In a place where prices are so high in Russia, the relative price of this hotel is relatively affordable. The triple room is about 120 per person per night (more expensive than domestic, but better than other local hotels). The bed in is also very clean, and some items are still very complete. And the first time you check in abroad, it is easier. You need to give your passport to the front desk staff. It can be completed in less than 15 minutes, and you can also advanced the room in advance. The nearby traffic is also more convenient. There are many buses. It is also very close to the Happy Cathedral and some supermarkets and the riverside. The front desk lady is very friendly. The first overseas travel experience is still very good. This hotel is also really bright for us, and it is quite safe. WiFi is very good.
DDatablau LuluParent-child travel, no group, own hotel, very good
Location:
It is2-3 kilometers away from the customs, and it takes more than half an hour to walk. The main reason is that the language is not available. I don’t understand the communication by taxi.
Near the hotel are tourist attractions: Lenin Square, Arc de Triomphe, museums, churches, walking can be reached, and the streets here are horizontal and vertical design, follow the map to walk completely will not get lost.
Facilities:
The design style of the hotel is very like, modern and court temperament, the room is very spacious, 1.5 double bed, fully furnished, the corridor has a water machine (cold, warm, hot three stalls)
There is Wi-Fi but it needs the help of the staff to open. There is a young lady who can speak English at the front desk of the hotel, which is relatively cold.
Breakfast:
Not many choices, want to try a variety of local cheeses, bread, you can try, two people 2,500 rubles, children do not charge
DDatablau LuluIf it weren't for the recent summer holidays and the fact that hotels are so popular, I wouldn't have booked this place.
Location: It's also on the main street, closer to the immigration office. There's a social and cultural center next door, mainly for various performances, and a park with lots of fitness equipment. There's road construction going on around here, so it's a bit chaotic. The location is a bit far from attractions, but still within walking distance, since we were traveling independently.
Service: The front desk staff speaks English, so communication wasn't a problem. However, they held onto our passports, which was incomprehensible. We had to check in at 2 PM, and they wouldn't return them until the evening.
Facilities: We booked a comfort suite. The room was spacious, with a central hallway, a bedroom, a living room, and two bathrooms. The bedroom had a bathtub with a massage function, and they provided two bottles of water. There was also a water dispenser in the hallway, so we could boil water in the room. The bathroom had a clothes rack with a dryer, which was great, and there was also an electric heater, which would be very useful in winter.
AAnonymous UserLocation: 10min walk to business zone. Very near to bus station and tramway stop.
Bad: Its nearness to the tramway stop makes it easily affected by its noise. The noise usually stops at 9pm and starts 7am. But it's actually an interesting experience to live in a small building like this.
Zzhuofan35Just on the edge of the port, this is not bad in Russia, many Chinese people pass by the port, the room is big enough, the bed is bigger than other hotels, the front desk sister is quite enthusiastic.
GGuest UserHotel and service in it I didn't like. Not at the price. The view on the mountains there isn't as much as the mountains themselves. The room is more like comfort, not semi-luxe, with a badly charged bed. Breakfasts are scarce and coffee is terrible, although there is a dop fee for it.
The most unpleasant was breakfast when I asked for a latte, the waitress girl said it was a dop fee, I asked to record on the room because I didn 't take the money, Jenkins behind the bar across the hall shouted to me that this coffee for the dop fee. She clearly confused the institution with the market, otherwise such an order would not be described. I made a remark to her for which she began to rape me with claims. It was funny, and after I heard I still had to wait for my coffee when she would allow it to be made. And at the end I got this coffee, which was impossible to drink.
I can tell you exactly that I won't return to this hotel . No quality, no service.
EElena MagayIt is difficult to evaluate, because the hotel's desire to provide maximum service is visible, but the overall impression was ”a C”. It was cold in the room. We were given a heater and this improved the situation a little. The room is ”non-smoking”, but there was an unpleasant smell of smoke in the room. The administrator brought us an air freshener, which improved the situation slightly. The plumbing works, but the cold water in the sink is mixed up with the hot water, the coating on the bathtub is cracked. The hotel provides disposable hygiene products. There are disposable slippers. The bed linen is clean, but the mattress is very uncomfortable. There is a TV and a kettle in the room. The corridor and the hall have been renovated and the first impression of the hotel was not bad, but the room was uncomfortable. It is obvious that some rooms are being renovated. I hope the situation will soon change for the better.
GGuest UserОстанавливались 5.11.2025 большой семьей . Бронировали 3 номера . Номера большие , чистые . В гостинице есть буфет с посудой и свч печь . Персонал вежливый . Большое спасибо администратору Олесе , очень доброжелательный человек
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